Ramp Agent (Customer Service Agent) - BOS

Flying Seekers; Boston (MA); On-site; USD 24,832 - 35,368; Part time

Job summary

Flying Seekers is hiring a Ramp Agent in Boston, MA. In this role, you will manage baggage and cargo, ensuring safety and timely operations while operating ground equipment and baggage scanners.

Applicants must be at least 18 years old, possess a high school diploma or equivalent, and demonstrate proficiency in English. All candidates will need to meet airport-specific requirements and pass a physical ability test.

Qualifications

• Must be at least 18 years old and authorized to work in the United States.
• Proficiency in English is required.
• Must possess a valid driver's license.
• Pass the physical ability test (PAT).
• Ability to wear required Personal Protective Equipment (PPE).
• Meet airport-specific requirements such as a SIDA Badge and Customs Seal.

Responsibilities

• Safely lift, load, unload, and transport baggage and cargo.
• Ensure timely connections by guiding aircraft from the gate positions.
• Safeguard cargo and baggage from damage.
• Operate ground equipment in congested areas.
• Use baggage scanners and computers for accurate routing.

Skills

Proficiency in English

Safety and security focus

Ability to lift and transport baggage

Education

High school diploma or equivalent

Tools

Ground equipment operation

Baggage scanners and computers

Job description

Description

As a Ramp Agent (Customer Service Agent), you will be responsible for safely lifting, loading, unloading, and transporting baggage, mail, and cargo to and from the aircraft. You will ensure timely connections by guiding incoming and departing aircraft from the gate positions. Additionally, you will safeguard cargo, baggage, and mail from damage, loss, and weather conditions. This role requires safely driving and operating ground equipment, such as tugs, belt loaders, and tow tractors, in areas of congestion. You will also operate baggage scanners and computers to ensure baggage is routed accurately to the customer’s destination.

The starting pay is $21.85 per hour.

Requirements

• Applicants must be at least 18 years old and authorized to work in the United States.


• They must possess a high school diploma, GED, or high school equivalency.


• Proficiency in English is required, along with a consistent focus on prioritizing safety and security for themselves, others, and personal data.


• Applicants should embrace diverse people, thinking, and styles, and hold a valid driver’s license.


• An A physical ability test (PAT) must be passed.


• Applicants must be able to wear required company‑approved Personal Protective Equipment (PPE), including hearing protection, safety‑toe footwear, protective headwear, and high‑visibility safety apparel, unless an approved accommodation is made for alternate PPE.


• Applicants must hold airport‑specific requirements such as a SIDA Badge and Customs Seal.