Ramp Agent: Cargo & Customer Service Specialist

Delta Air Lines; Austin (TX); On-site; USD 19,000 - 25,000; Full time

Benefits offered by this job

Competitive pay and profit sharing

401(k) with company contributions up

Vacation time for new hires

Paid personal time (56 hours)

Job summary

Delta Air Lines is hiring a Ramp Agent in Austin, TX. This entry-level role supports baggage and cargo handling, equipment operation, and securing safe, on-time connections for flights. Training and mentorship are provided to help you advance your career.

Shifts vary from early mornings to overnights, with 20–40 hours per week depending on seniority. A PAT is required, as is a valid driver's license and the ability to work in the United States.

Qualifications

• Prioritize safety and security of self, others, and data.
• Embrace diverse people, thinking, and styles.
• Must be at least 18 years old and authorized to work in the United States.
• Have a valid driver’s license.
• Proficiency in English.
• Pass a physical ability test (PAT).
• Must wear company-approved PPE (ear protection, safety-toe footwear, headwear, high-visibility apparel).
• Able to meet airport requirements (SIDA badge, Customs Seal).

Responsibilities

• Safely lift, load, unload, and transport baggage, mail, and cargo to/from aircraft while guiding aircraft from gates.
• Safeguard cargo, baggage, and mail from damage, loss, and weather.
• Safely drive and operate ground equipment (tugs, belt loaders, tow tractors) in congested areas.
• Operate baggage scanners and computers to route baggage to destinations.

Skills

Safety focus

Diversity mindset

English proficiency

Age 18+

Driver's license

PAT requirement

Education

High school diploma or GED

Job description

Delta Air Lines is hiring a Ramp Agent in Austin, TX. This entry-level role supports baggage and cargo handling, equipment operation, and securing safe, on-time connections for flights. Training and mentorship are provided to help you advance your career.

Shifts vary from early mornings to overnights, with 20–40 hours per week depending on seniority. A PAT is required, as is a valid driver's license and the ability to work in the United States.