Ramp Agent: Customer Service for On-Time Cargo

Delta Air Lines; Chicago (IL); On-site; USD 36,000 - 48,000; Full time

Benefits offered by this job

Profit sharing

401(k) plan

Vacation time

Paid holidays

Maternity leave

Job summary

Delta Air Lines is seeking ramp agents to safely handle baggage, cargo, and equipment while ensuring timely connections and aircraft guidance. This entry-level role offers mentorship and growth opportunities within a dynamic airport environment.

Responsibilities include operating ground support equipment, using baggage scanners, and maintaining safety standards. Scheduling varies with flight operations and ranges from 20 to 40 hours per week based on seniority.

Qualifications

• Safety and security of self, others, and data must be demonstrated.
• Diversity and inclusive mindset are required.
• High school diploma or GED is required.
• Must be 18+ and authorized to work in the United States.
• Valid driver’s license is required.
• Proficiency in English is required.
• Must pass a physical ability test (PAT).
• Must wear company-approved PPE (hearing protection, safety-toe footwear, hard hat, high-visibility apparel).
• Ability to obtain a SIDA Badge and Customs Seal.

Responsibilities

• Safely lift, load, unload, and transport baggage, mail, and cargo to/from aircraft and guide arrivals/departures.
• Safeguard cargo, baggage, and mail from damage, loss, and weather.
• Operate ground equipment such as tugs, belt loaders, and tow tractors in congested areas.
• Operate baggage scanners and computers to route baggage to destinations.

Skills

Safety

English Proficiency

PAT

PPE compliance

SIDA badge readiness

Driver's license

Education

High school diploma or GED

Tools

Ground equipment operation (tugs, belt loaders, tow tractors)

Baggage scanners

Ramp ops software

Job description

Delta Air Lines is seeking ramp agents to safely handle baggage, cargo, and equipment while ensuring timely connections and aircraft guidance. This entry-level role offers mentorship and growth opportunities within a dynamic airport environment.

Responsibilities include operating ground support equipment, using baggage scanners, and maintaining safety standards. Scheduling varies with flight operations and ranges from 20 to 40 hours per week based on seniority.