Ramp Agent

FedEx Canada; Ontario (CA); On-site; USD 25,000 - 34,000; Full time

Job summary

FedEx Canada seeks an AM Ramp Agent for a temporary FT assignment at YOW. You will coordinate aircraft loading/unloading and lead cargo handlers and support staff to ensure smooth operations.

The role may include duties of courier, cargo handler, and dispatcher. You must demonstrate strong communication, problem solving and leadership, while maintaining safety and regulatory requirements.

Qualifications

• High school diploma or equivalent required.
• 6 months experience/training in jet aircraft ground support operations.
• Proficiency in MS Word and Excel.
• Knowledge of FedEx systems (intranet) preferred.
• Ability to prepare Canadian customs paperwork and maintain training/accreditations.

Responsibilities

• Coordinate all aircraft loading/unloading activities and lead cargo handlers and support staff.
• Model best practices and mentor hourly employees in communication and leadership.
• May perform duties of courier, cargo handler, and dispatcher as needed.

Skills

High school

GSE administrator

DG Specialist

W&B certification

MS Word

MS Excel

FedEx intranet systems

Customs paperwork

Driver's license

Communication skills

RCMP assessment

Analytical skills

LEAP

Education

High school diploma or equivalent

Tools

FAMIS

COSMOS

Job description

This is an interview position.

Coordinates all operations relating to aircraft loading/unloading activities; provides leadership to cargo handlers and operational and personnel support.

May perform job duties and responsibilities required of a courier, cargo handler and/or dispatcher.

To model the way for hourly employees by becoming a mentor and demonstrating role model behaviour including strong communication, conflict resolution and leadership ability (through Best Practices methods).

Required Knowledge, Skills And Abilities

• High school/educational equivalent
• Six (6) months experience/training in jet aircraft ground support equipment/aircraft operations
• Demonstrated proficiency in basic level MS Word and Excel
• Knowledge of FAMIS, COSMOS, e-mail and FedEx intranet systems preferred
• Ability to prepare and process Canadian customs paperwork
• Ability to successfully complete all required basic training and maintain accreditation through yearly recurrency training, i.e. GSE administrator and operator permit, DG Specialist certified, W&B certification, etc.
• EXCEL/LEAP candidates preferred
• Good understanding of FedEx products, features of service, general operations. Loading/unloading procedures preferred
• Must have the ability to lift 70 lbs and manoeuvre any package weighing up to 150 lbs with appropriate equipment
• Must possess a valid driver's licence and good driving record
• Excellent human relations, customer relations, and communication skills
• Good analytical, problem solving, prioritization and organizational skills
• Must be able to pass R.C.M.P. assessment.

Required Knowledge, Skills And Abilities

• High school/educational equivalent
• Six (6) months experience/training in jet aircraft ground support equipment/aircraft operations
• Demonstrated proficiency in basic level MS Word and Excel
• Knowledge of FAMIS, COSMOS, e-mail and FedEx intranet systems preferred
• Ability to prepare and process Canadian customs paperwork
• Ability to successfully complete all required basic training and maintain accreditation through yearly recurrency training, i.e. GSE administrator and operator permit, DG Specialist certified, W&B certification, etc.
• EXCEL/LEAP candidates preferred
• Good understanding of FedEx products, features of service, general operations. Loading/unloading procedures preferred
• Must have the ability to lift 70 lbs and manoeuvre any package weighing up to 150 lbs with appropriate equipment
• Must possess a valid driver's licence and good driving record
• Excellent human relations, customer relations, and communication skills
• Good analytical, problem solving, prioritization and organizational skills
• Must be able to pass R.C.M.P. assessment.

Qualifications Requises:

• *Local Post* only AM Ramp Handlers at YOW are eligible to apply.

Transparence Salariale:

Salaire:

Détails Supplémentaires:

AM Ramp Agent *Temporary FT work assignment up to 6 months*.

Local Post - only AM Ramp Handlers at YOW are eligible to apply.

Posted Sep 25, 2026, apply by 23:59 Oct 2, 2026.

DÉNI DE RESPONSABILITÉ

Cette description de poste est générale et ne prétend pas énumérer ni être interprétée comme une liste exhaustive de toutes les fonctions, responsabilités et qualifications exigées des employés dans ce poste. Le ou la titulaire devra effectuer toute autre tâche assignée, atteindre les seuils minimaux requis pour les tests et formations obligatoires, travailler dans un environnement Windows, suivre avec succès les formations périodiques et maintenir les accréditations annuelles si applicable, et travailler sur différents quarts selon les besoins opérationnels. Les titulaires au Québec doivent être bilingues (français et anglais). En plus des critères habituels de sélection, les candidats aux postes exigeant la conduite comme compétence fondamentale doivent détenir un permis valide (ex. classe 5, G ou 1[AZ]) et présenter un dossier ne comportant pas plus de deux infractions et/ou accidents dans les 24 mois précédant la candidature. Les candidats seront également évalués selon : 1) leur relevé annuel de conduite ; 2) leur performance en entrevue ; et 3) leurs résultats aux évaluations de conduite administrées.

Énoncé sur l’équité en emploi

FedEx valorise la diversité et l'inclusion dans son milieu de travail. Notre entreprise accueille des talents issus de tous les horizons, à l'image de notre clientèle et des communautés que nous servons. Nous offrons un environnement sécuritaire et respectueux où chaque personne peut s'épanouir. Nous invitons particulièrement les femmes, les personnes en situation de handicap, les Autochtones, les membres des communautés culturelles et 2ELGBTQ+ à soumettre leur candidature. Notre équipe des ressources humaines adaptera le processus de recrutement selon vos besoins spécifiques.