Ramp Agent

Piedmont Airlines; Kansas City (MO); On-site; USD 10,000 - 60,000; Full time

Job summary

Piedmont Airlines is hiring a Ramp Agent to support ground handling operations in Kansas City. This role involves baggage handling, servicing aircraft, and ensuring excellent customer service. Successful candidates will undergo training and must be able to carry out physical tasks in a dynamic airport environment.

Benefits

Paid training

401(k)

Vacation

Family travel on the American Airlines network

Available medical and dental benefits

Qualifications

• Successful completion of Ramp Agent training course required.
• Ability to meet company goals in a high-energy environment.
• Preferably previous experience in customer service.

Responsibilities

• Responsible for below-the-wing servicing of the aircraft.
• Load and unload baggage and cargo.
• Guide and park aircraft while ensuring safety.

Skills

Organizational Skills

Multitasking

Customer Service

Education

Successful completion of Ramp Agent training course

Tools

Basic knowledge of computer applications

Job description

At Piedmont Airlines, our strength is the way we deliver industry-leading service to our customers and airline partners. To continue our standard of excellence, Piedmont is seeking a motivated, reliable professional to join our team as a Ramp Agent in our Ground Handling Department. The primary responsibility of the position is baggage handling and servicing aircraft in a fast-paced outdoor airport environment. Ramp Agents are expected to keep both the company goals and customer expectations in mind when completing their daily tasks. The successful candidate will successfully complete the Ramp Agent training course. This position will report to the General Manager.

Responsible for below-the-wing servicing of the aircraft

Load and unload baggage and cargo

Operate motorized service vehicles and equipment

Guide and park aircraft

Perform cabin maintenance tasks

Work as a team to provide excellent customer service and meet corporate objectives

Job Qualifications and Competencies :

Successful completion of training course

Ability to meet company goals and customer expectations in a high energy environment

Ability to organize, prioritize, and multitask

Preferred Qualifications :

Previous employment as a front-line customer service provider

Basic knowledge of computer applications and programs

Use of computers, telephones, and other office equipment

Airport ramp environment, subject to varied weather conditions and elevated noise levels

All shifts including weekends, nights, holidays and / or irregular shifts

Physical Requirements :

Frequent stooping, bending, kneeling, walking, standing, reaching, lifting, climbing up and down stairs

Handle objects up to 70 pounds

Assist passengers with disabilities, including, but not limited to, pushing wheelchairs

The above statements provide a brief description of the general nature of work performed and are not intended to be a complete list of responsibilities, duties, and skills required for this position. Duties and expectations are subject to change as needed.

Benefit package includes paid training, holiday pay, 401(k), vacation, and family travel on the American Airlines network. Medical and dental available.

Starting Rate : 15.25 / Hourly

Job Application Deadline :

Please note that job postings expire at 11 : 59 PM Eastern Standard Time on the day before the job application deadline. Ensure your application is submitted on time to be considered for the position.