Ramp Agent

Worldwide-Flight-Services-3e56de5d; Belgrade (MT); On-site; USD 25,000 - 33,000; Full time

Benefits offered by this job

DailyPay access

Paid training

On-the-spot awards via Awardco

Medical options

Travel discounts

Pet insurance

Discount shopping

Wellness programs

Internal mobility

Job summary

Worldwide Flight Services is hiring a Ramp Agent to support loading/unloading baggage and cargo, marshal aircraft, and perform water servicing with a strong emphasis on safety and accuracy.

This role requires lifting up to 50 lbs (75 lbs occasionally), valid driver's license, and fluency in English. The position is covered by TWU bargaining agreement and offers training, pay advances via DailyPay, and opportunities for internal mobility across locations.

Qualifications

• High school diploma or GED required.
• Ability to lift and handle heavy baggage and cargo up to 50 lbs (75 lbs occasionally).
• Valid Driver's license maintained during employment.
• Fluent reading, writing and speaking of English.
• Ability to pass background checks and comply with airport security regulations.
• Strong safety awareness and attention to detail.

Responsibilities

• Marshall aircraft on arrival and departure.
• Load and unload cargo and baggage.
• Operate and drive ground support equipment (belt loaders, tugs).
• Perform ground service functions (ground power, water service).
• Execute aircraft pushback, wing walking, and related guide duties.
• Maintain a secure work environment.

Skills

Communication skills

English fluency

Ground support equipment operation

Teamwork

Flexibility with shifts

Basic mechanical aptitude

Safety awareness

Attention to security protocols

Education

High school diploma or GED

Tools

Ground support equipment (GSE)

Job description

Join our Worldwide Flight Services and Oxford family and contribute to the timely delivery of cargo shipments, luggage, business to customer delivery, and on-time flights while operating safely and securely. We perform at the highest level for our customers every day, and strive to be an exceptional leader in our industry with our teams of cargo, passenger, ramp handling, and technical service experts in 227 airport locations, 27 countries, and on 5 continents. Are you ready to take off on your next career with us?

Job Summary

As a Ramp Agent, you will be responsible for essential ramp service tasks, including loading and unloading baggage and cargo, marshalling aircraft, and performing water servicing. A focus on safety and attention to detail is crucial. This position is covered by a collective bargaining agreement.

• Marshall aircraft upon arrival and departure.
• Load and unload cargo and baggage on and off aircraft.
• Safely drive and operate ground support equipment, including belt loaders and tugs to pick-up and deliver cargo between the terminal, bagroom and aircraft.
• Perform ground service functions, such as connecting/removing ground power and ground start units and water service.
• Perform aircraft pushback, wing walking and related guide man functions.
• Maintain a secure work environment.
• High school diploma or GED equivalent
• Ability to lift and handle heavy baggage and cargo (up to 50 lbs or more)
• Valid Driver's license, must be maintained throughout employment in this role
• Strong communication skills for coordinating with team members and flight crews
• Flexibility to work varied shifts, including weekends, holidays, and nights
• Basic mechanical aptitude for operating ground support equipment
• Ability to pass background checks and comply with airport security regulations
• Attention to detail and a commitment to safety protocols
• Fluently read, write, and speak the English language

**This job is covered by a collective bargaining agreement of the Transport Workers Union (TWU), a labor union which requires joining the TWU and paying union dues.**

Preferred Skills

• Previous experience in aviation or ground handling operations
• Familiarity with aircraft types and airport layout
• Knowledge of safety regulations and protocols in the airport environment
• Experience operating ground support equipment, such as tugs, belt loaders, and forklifts
• Strong problem-solving skills and the ability to remain calm under pressure
• Excellent teamwork and interpersonal skills for effective communication with colleagues
• Ability to multitask and prioritize tasks in a fast-paced environment
• Basic computer skills for completing paperwork and using scheduling systems
• Strong customer service orientation and a positive attitude toward passenger interactions

Physical Requirements/Working Conditions

• Ability to lift, push, pull cargo up to 50 lbs regularly, and occasionally up to 75 lbs
• Frequent standing, walking, and moving throughout the airport terminal or warehouse
• Ability to bend, kneel, stoop, and climb stairs as needed to assist passengers and handle luggage
• Ability to work in varying weather conditions, including extreme heat, cold, rain, and snow
• Manual dexterity required for handling documents, operating computers, and using two-way radios
• Ability to remain on your feet for extended periods (up to 8 hours or more during shifts)
• Clear vision and hearing required for monitoring flight information, responding to passengers, and ensuring safety compliance
• Capacity to work in confined spaces, such as baggage handling areas or aircraft cabins
• Ability to work in a noisy environment, such as near aircraft engines and ground support equipment
• Want your pay in advance? Access your pay when you need it through DailyPay app!
• Paid Training!!
• Are you a top performer who thrives on recognition? On the spot awards offered through the Awardco Platform including gift cards and more!
• Need quality medical care? Multiple options for both full and part-time employees!
• Want WFS Employee Extras? Travel Discounts, Pet insurance, Discount Shopping & More!
• Looking to stay healthy and improve your life? Wellness Programs offered to all employees!
• Looking to grow and have a career with us? Opportunity for Internal Mobility and transfers available!

WFS is an equal opportunity employer committed to employment equity and inclusion. We accept applications from all qualified individuals.