Ramp Agent
Worldwide Flight Services (WFS)
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Benefits offered by this job
Job summary
Worldwide Flight Services (WFS) is seeking a part-time Ramp Agent to perform essential ramp service tasks including loading and unloading baggage and cargo, marshalling aircraft, and water servicing. A focus on safety and attention to detail is crucial. This position is covered by a collective bargaining agreement.
Responsibilities include marshalling aircraft, operating ground support equipment, and assisting with pushback and related guide functions. Strong teamwork is required.
Qualifications
- High school diploma or GED equivalent required.
- Ability to lift and handle heavy baggage/cargo.
- Fluency in reading, writing, and speaking English.
- Flexibility to work weekends, holidays, and nights.
- Knowledge of safety protocols in airport environment is a plus.
Responsibilities
- Marshall aircraft upon arrival and departure.
- Load and unload cargo on and off aircraft.
- Operate ground support equipment such as belt loaders and tugs.
- Perform water service and other ground service tasks.
- Assist with pushback and wing walking as needed.
Skills
Education
Tools
Job description
Take a Huge step in your career and join Worldwide Flight Services. WFS employs over 22,200 of the finest professionals in ground handling across a global network of more than 170 locations and 22 countries on five continents. A career with us opens up a world of opportunities to develop your existing skills, to learn new skills, and to experience working with different customers and cultures with the sole aim of always delivering a world-class service. WFS provides a full-service capability that includes Aviation cargo, Airline passenger, and Aviation ramp services. Our team of people is highly trained, highly skilled, and confident airport service professionals who are supported by local training and development. We are passionate, capable, and always willing to explore new opportunities presented by customers all over the world.
Join our Worldwide Flight Services and Oxford family and contribute to the timely delivery of cargo shipments, luggage, business to customer delivery, and on‑time flights while operating safely and securely. We perform at the highest level for our customers every day, and strive to be an exceptional leader in our industry with our teams of cargo, passenger, ramp handling, and technical service experts in 227 airport locations, 27 countries, and on 5 continents. Are you ready to take off on your next career with us?
As a Ramp Agent, you will be responsible for essential ramp service tasks, including loading and unloading baggage and cargo, marshalling aircraft, and performing water servicing. A focus on safety and attention to detail is crucial. This position is covered by a collective bargaining agreement.
- Marshall aircraft upon arrival and departure.
- Load and unload cargo on and off aircraft.
- Safely drive and operate ground support equipment, including belt loaders and tugs to pick‑up and deliver cargo between the terminal, warehouse and aircraft.
- Perform ground service functions, such as connecting/removing ground power and ground start units and water service.
- Perform aircraft pushback, wing walking and related guide man functions.
- High school diploma or GED equivalent
- Ability to lift and handle heavy baggage and cargo (up to 50 lbs or more)
- Valid Driver's license, must be maintained throughout employment in this role
- Strong communication skills for coordinating with team members and flight crews
- Flexibility to work varied shifts, including weekends, holidays, and nights
- Basic mechanical aptitude for operating ground support equipment
- Ability to pass background checks and comply with airport security regulations
- Attention to detail and a commitment to safety protocols
- Fluently read, write, and speak the English language
- This job is covered by a collective bargaining agreement of the Transport Workers Union (TWU), a labor union which requires joining the TWU and paying union dues.
- Previous experience in aviation or ground handling operations
- Familiarity with aircraft types and airport layout
- Knowledge of safety regulations and protocols in the airport environment
- Experience operating ground support equipment, such as tugs, belt loaders, and forklifts
- Strong problem‑solving skills and the ability to remain calm under pressure
- Excellent teamwork and interpersonal skills for effective communication with colleagues
- Ability to multitask and prioritize tasks in a fast‑paced environment
- Basic computer skills for completing paperwork and using scheduling systems
- Strong customer service orientation and a positive attitude toward passenger interactions
- Ability to lift, push, pull cargo up to 50 lbs regularly, and occasionally up to 75 lbs
- Frequent standing, walking, and moving throughout the airport terminal or warehouse
- Ability to bend, kneel, stoop, and climb stairs as needed to assist passengers and handle luggage
- Ability to work in varying weather conditions, including extreme heat, cold, rain, and snow
- Manual dexterity required for handling documents, operating computers, and using two‑way radios
- Ability to remain on your feet for extended periods (up to 8 hours or more during shifts)
- Clear vision and hearing required for monitoring flight information, responding to passengers, and ensuring safety compliance
- Capacity to work in confined spaces, such as baggage handling areas or aircraft cabins
- Ability to work in a noisy environment, such as near aircraft engines and ground support equipment
- Want your pay in advance? Access your pay when you need it through DailyPay app!
- Flight benefits!!! Paid Training.
- Are you a top performer who thrives on recognition? On the spot awards offered through the Awardco Platform including gift cards and more!
- Need quality medical care? Multiple options for both full and part‑time employees!
- Want WFS Employee Extras? Travel Discounts, Pet insurance, Discount Shopping & More!
- Looking to stay healthy and improve your life? Wellness Programs offered to all employees!
- Looking to grow and have a career with us? Opportunity for Internal Mobility and transfers available!
WFS is an equal opportunity employer committed to employment equity and inclusion. We accept applications from all qualified individuals.
- Want your pay in advance? Access your pay when you need it through DailyPay app!
- Flight benefits!!! Paid Training.
- Are you a top performer who thrives on recognition? On the spot awards offered through the Awardco Platform including gift cards and more!
- Need quality medical care? Multiple options for both full and part‑time employees!
- Want WFS Employee Extras? Travel Discounts, Pet insurance, Discount Shopping & More!
- Looking to stay healthy and improve your life? Wellness Programs offered to all employees!
- Looking to grow and have a career with us? Opportunity for Internal Mobility and transfers available!
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