Ramp Service Agent

FALL CREEK FARM & NURSERY; Denver (CO); On-site; USD 25,000 - 36,000; Full time

Benefits offered by this job

DailyPay pay advance

On-the-spot awards

Multiple medical options

Travel discounts

Wellness programs

401k program

Internal mobility opportunities

Job summary

Worldwide Flight Services is hiring a Ramp Service Agent to perform essential ramp duties such as loading/unloading baggage, marshalling aircraft, and safely operating ground support equipment. The role emphasizes safety, teamwork, and flexibility to cover varied shifts, including nights, weekends, and holidays.

Candidates must have a high school diploma or GED, English fluency, and a valid driver's license; ability to lift up to 50 lbs+ and pass background checks is required.

Qualifications

• High school diploma or GED equivalent required.
• Ability to lift and handle heavy baggage and cargo (up to 50 lbs or more).
• Fluently read, write, and speak English.
• Valid driver's license and maintained throughout employment.
• Ability to pass background checks and comply with security regulations.

Responsibilities

• Marshall aircraft upon arrival and departure.
• Load and unload baggage and cargo on and off aircraft.
• Safely drive and operate ground support equipment (belt loaders, tugs).
• Perform ground service functions (GPS, water service).
• Aircraft pushback, wing walking, and related guide duties.
• Maintain a secure work environment.

Skills

Strong communication

Teamwork

Flexibility

Attention to safety

Education

High school diploma or GED

Tools

Ground support equipment operation

Job description

Join our Worldwide Flight Services and Oxford family and contribute to the timely delivery of cargo shipments, luggage, business to customer delivery, and on-time flights while operating safely and securely. We perform at the highest level for our customers every day, and strive to be an exceptional leader in our industry with our teams of cargo, passenger, ramp handling, and technical service experts in 227 airport locations, 27 countries, and on 5 continents. Are you ready to take off on your next career with us?

Job Summary

As a Ramp Service Agent, you will be responsible for essential ramp service tasks, including loading and unloading baggage and cargo, marshalling aircraft, and performing water servicing. A focus on safety and attention to detail is crucial.

• Marshall aircraft upon arrival and departure.
• Load and unload baggage and cargo on and off aircraft.
• Safely drive and operate ground support equipment, including belt loaders and tugs to pick-up and deliver baggage and cargo between the terminal and aircraft.
• Perform ground service functions, such as connecting/removing ground power and ground start units and water service.
• Perform aircraft pushback, wing walking and related guide man functions.
• Maintain a secure work environment.
• High school diploma or GED equivalent
• Ability to lift and handle heavy baggage and cargo (up to 50 lbs or more)
• Valid Driver's license, must be maintained throughout employment in this role
• Strong communication skills for coordinating with team members and flight crews
• Flexibility to work varied shifts, including weekends, holidays, and nights
• Basic mechanical aptitude for operating ground support equipment
• Ability to pass background checks and comply with airport security regulations
• Attention to detail and a commitment to safety protocols
• Fluently read, write, and speak the English language

This job is covered by a collective bargaining agreement of the Transport Workers Union (TWU), a labor union which requires joining the TWU and paying union dues.

Preferred Skills

• Previous experience in aviation or ground handling operations
• Familiarity with aircraft types and airport layout
• Knowledge of safety regulations and protocols in the airport environment
• Experience operating ground support equipment, such as tugs, belt loaders, and forklifts
• Strong problem-solving skills and the ability to remain calm under pressure
• Excellent teamwork and interpersonal skills for effective communication with colleagues
• Ability to multitask and prioritize tasks in a fast-paced environment
• Basic computer skills for completing paperwork and using scheduling systems
• Strong customer service orientation and a positive attitude toward passenger interactions

Physical Requirements/Working Conditions

• Ability to lift, push, pull, and carry baggage or cargo up to 50 lbs regularly, and occasionally up to 75 lbs
• Frequent standing, walking, and moving throughout the airport terminal or warehouse
• Ability to bend, kneel, stoop, and climb stairs as needed to assist passengers and handle luggage
• Ability to work in varying weather conditions, including extreme heat, cold, rain, and snow
• Manual dexterity required for handling documents, operating computers, and using two-way radios
• Ability to remain on your feet for extended periods (up to 8 hours or more during shifts)
• Clear vision and hearing required for monitoring flight information, responding to passengers, and ensuring safety compliance
• Capacity to work in confined spaces, such as baggage handling areas or aircraft cabins
• Ability to work in a noisy environment, such as near aircraft engines and ground support equipment
• Want your pay in advance? Access your pay when you need it through DailyPay app!
• Are you a top performer who thrives on recognition? On the spot awards offered through the Awardco Platform including gift cards and more!
• Need quality medical care? Multiple options for both full and part-time employees!
• Want WFS Employee Extras? Travel Discounts, Pet insurance, Discount Shopping & More!
• Looking to stay healthy and improve your life? Wellness Programs offered to all employees!
• Want to invest in your future? 401k program offered!
• Looking to grow and have a career with us? Opportunity for Internal Mobility and transfers available!

WFS is an equal opportunity employer committed to employment equity and inclusion. We accept applications from all qualified individuals.