Railroad Field Operations Assistant Manager

Qualdoc; Allentown, Candor (Lehigh County, NC); On-site; USD 90,000 - 110,000; Full time

Benefits offered by this job

Training certifications

Medical insurance

401(k)

Paid time off

Career advancement

DH safety training

Job summary

Qualdoc seeks an experienced Railroad Field Operations Assistant Manager to support field teams in emergency derailment response, specialty lifting, railcar repairs, and track maintenance. This hands-on leadership role requires coordinating crews, managing safety and customer service standards, and partnering with Supervisors daily.

The position involves guiding crews, planning work, and ensuring DOT/FRA compliance while driving operational excellence and strong client relations on site and in

Qualifications

• Experience in railroad, heavy equipment, construction, or related field operations.
• Previous experience leading or managing field teams.
• Working knowledge of DOT and FRA regulations.
• Experience operating or working around heavy equipment such as cranes, trucks, and excavators.
• Ability to understand crane load charts and rigging requirements.
• Strong leadership, communication, coaching, and problem-solving skills.
• Ability to use Microsoft Office and learn operational software.
• Valid driver's license with a clean driving record.
• Class A or Class B CDL preferred.
• Ability to complete required safety training and certification programs.

Responsibilities

• Support Supervisors with the planning and execution of multiple field projects.
• Coordinate assignments, manpower, equipment, and project priorities.
• Monitor job progress, schedules, costs, and customer requirements.
• Provide hands-on direction and assistance during field operations and emergency calls.
• Visit job sites regularly to evaluate safety, quality, productivity, and potential risks.
• Work directly with railroad customers, field partners, and regulatory agencies.
• Coach, train, and mentor employees while assisting with hiring and performance management.
• Help with workforce planning, budgeting, and forecasting.
• Review payroll, labor hours, equipment usage, and project records for accuracy.
• Monitor equipment condition and coordinate repairs, maintenance, or replacement when needed.
• Assist with customer development, relationship management, and industry events.
• Identify operational problems and implement practical solutions.
• Ensure work complies with DOT, FRA, and company safety requirements.

Skills

Railroad operations

Leadership

DOT/FRA knowledge

Heavy equipment exposure

Crane & rigging understanding

Communication

Microsoft Office

Valid driver's license

CDL preferred

Safety training

Tools

Operational software

Microsoft Office

Job description

Railroad Field Operations Assistant Manager

Location: Candor, NC | Allentown, PA
Job Type: Full-Time | Direct Hire
Starting Salary: $100,000/year — higher salary available depending on experience
CDL: Not required

Position Summary

We are looking for an experienced Assistant Manager to support field teams working on emergency railroad operations, derailment response, specialty lifting, railcar repairs, and track maintenance.

This is a hands-on leadership position for someone comfortable working in fast-moving field environments, supporting Supervisors, coordinating crews, solving operational issues, and maintaining strong safety and customer service standards.

Key Duties

• Support Supervisors with the planning and execution of multiple field projects.
• Coordinate assignments, manpower, equipment, and project priorities.
• Monitor job progress, schedules, costs, and customer requirements.
• Provide hands-on direction and assistance during field operations and emergency calls.
• Visit job sites regularly to evaluate safety, quality, productivity, and potential risks.
• Work directly with railroad customers, field partners, and regulatory agencies.
• Coach, train, and mentor employees while assisting with hiring and performance management.
• Help with workforce planning, budgeting, and forecasting.
• Review payroll, labor hours, equipment usage, and project records for accuracy.
• Monitor equipment condition and coordinate repairs, maintenance, or replacement when needed.
• Assist with customer development, relationship management, and industry events.
• Identify operational problems and implement practical solutions.
• Ensure work complies with DOT, FRA, and company safety requirements.

Required Skills & Experience

• Experience in railroad, heavy equipment, construction, or related field operations preferred.
• Previous experience leading or managing field teams.
• Working knowledge of DOT and FRA regulations.
• Experience operating or working around heavy equipment such as cranes, trucks, and excavators.
• Ability to understand crane load charts and rigging requirements.
• Strong leadership, communication, coaching, and problem-solving skills.
• Ability to use Microsoft Office and learn operational software.
• Valid driver's license with a clean driving record.
• Class A or Class B CDL preferred.
• Ability to complete required safety training and certification programs.

Work Conditions

• Frequent overnight travel.
• On-call availability with the ability to report within 1 hour when required.
• Work outdoors in all weather conditions.
• Extended schedules, including weekends and holidays when operationally necessary.
• Active field role requiring walking through railroad work areas and other demanding environments.
• Ability to lift up to 50 lbs.

Benefits

• Training and certification opportunities
• Medical, dental, and vision insurance
• 401(k)
• Disability, Life & AD&D Insurance
• Paid Time Off and holidays
• Career advancement opportunities