Assistant Manager – Field Operations

Socket.dev; Kansas City (MO); On-site; USD 85,000 - 115,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

401(k)

Paid Time Off (PTO)

Career progression

Training opportunities

Job summary

Socket.dev is seeking a hands-on Assistant Manager to lead field operations supporting derailment response, lifting, railcar repair, and track maintenance projects. You will coach Supervisors, ensure safety, manage projects, and coordinate with customers in busy field environments.

The role requires strong leadership, commitment to safety, and the ability to drive execution while building client relationships and coordinating with regulatory agencies.

Qualifications

• Experience in field operations or equivalent leadership role.
• Knowledge of DOT and FRA regulations.
• Proven ability to lead field teams and manage projects.

Responsibilities

• Lead and support Supervisors in multiple field projects.
• Ensure safety, quality, and regulatory compliance.
• Coach, mentor, and develop team members.
• Coordinate with customers and partners on site.
• Assist with workforce planning and budgeting.
• Maintain timely reporting of payroll, hours, and equipment usage.
• Oversee incident response and problem-solving in the field.

Skills

Railroad operations

DOT/FRA regulations

Leadership

Heavy equipment operation

Crane load charts

Communication

Microsoft Office

CDL (Class A/B) preferred

Tools

Microsoft Office

Job description

Assistant Manager – Field Operations

Location: Kansas City, MO
Job Type: Full-Time | Direct Hire
Starting Salary: $100,000/year (Higher salary available depending on experience)
CDL: Non-CDL position; Class A or B preferred

Position Overview

We are seeking a hands-on, experienced Assistant Manager to help lead field operations supporting emergency derailment response, specialty lifting, railcar repair, and track maintenance projects.

This role provides hands-on leadership in fast-paced, time-sensitive field environments. You will support Supervisors, ensure safe and efficient project execution, work directly with customers, and assist with problem-solving and emergency service operations.

The ideal candidate is a strong leader who thrives in field operations, is committed to safety, and can effectively manage teams and projects in demanding environments.

Key Responsibilities

• Lead and support Supervisors in executing multiple field projects safely, efficiently, and in compliance with DOT/FRA regulations and company standards.
• Assign work, monitor progress, and ensure projects are completed on time, within budget, and aligned with customer expectations.
• Provide hands-on leadership in the field, including coaching, problem-solving, and responding to emergency service calls as needed.
• Conduct regular site visits to ensure safety, quality, and operational efficiency.
• Identify risks and implement appropriate solutions.
• Build and maintain strong relationships with railroad customers, field partners, and regulatory agencies through proactive communication and coordination.
• Train, mentor, and develop team members.
• Support hiring, performance evaluations, and ongoing employee coaching.
• Assist with workforce planning, budgeting, and forecasting.
• Ensure accurate and timely reporting of payroll, labor hours, equipment usage, and project documentation.
• Monitor equipment condition and coordinate maintenance or replacement to ensure operational readiness.
• Contribute to business growth through customer engagement, relationship-building, and participation in industry events.

Skills & Qualifications

• Preferred experience in railroad, heavy equipment, or related field operations.
• Strong knowledge of DOT and FRA regulations.
• Class A or B CDL preferred.
• Proven leadership experience managing teams in field environments.
• Experience operating heavy equipment, including cranes, trucks, excavators, and similar equipment.
• Ability to read and interpret crane load charts and rigging requirements.
• Strong communication skills with the ability to lead, coach, and influence others.
• Proficiency in Microsoft Office and ability to learn operational software systems.
• Valid driver's license with a clean driving record.
• Ability to successfully complete required safety and certification programs.

Physical & Work Requirements

• Frequent overnight travel required.
• On-call availability with the ability to report within 1 hour when required.
• Ability to work in all weather conditions and physically demanding environments.
• Extended hours, including weekends and holidays, may be required based on operational needs.
• Active, hands-on role involving walking and working in railroad environments.
• Ability to lift up to 50 lbs.

Benefits & Career Opportunities

• Competitive compensation
• Training and certification opportunities
• Medical, dental, and vision insurance
• 401(k)
• Disability, Life & AD&D Insurance
• Paid Time Off and Holidays
• Career advancement opportunities