Field Operations Manager

Socket.dev; North Carolina; On-site; USD 90,000 - 110,000; Full time

Benefits offered by this job

Medical, dental, and vision insurance

401(k)

Disability, Life & AD&D Insurance

Paid Time Off and Holidays

Training and certification opportunit­

Career advancement opportunities

Job summary

Socket.dev is seeking an experienced Field Operations Manager to oversee field teams in railroad emergency response, derailment recovery, and related projects. The role requires decisive leadership, safety focus, and strong customer service, with on-site responsibilities at locations in PA and NC.

The position involves coordinating manpower, schedules, equipment, and project priorities, while ensuring compliance with DOT/FRA regulations.

Qualifications

• Leadership experience in railroad, heavy equipment, construction, emergency response, or related field operations.
• Experience leading teams in demanding field environments.
• Strong understanding of DOT and FRA regulations.
• CDL Class A or B preferred.

Responsibilities

• Direct and support Supervisors across multiple field assignments.
• Coordinate manpower, work assignments, schedules, equipment, and project priorities.
• Monitor field activities to ensure safety, efficiency, and DOT/FRA compliance.
• Visit active job sites to evaluate safety, quality, productivity, and operations.
• Provide hands-on guidance, coaching, and problem-solving support to field personnel.
• Respond to operational issues and emergency service calls when needed.
• Identify risks and take action to resolve field and operational challenges.
• Maintain communication with customers, field partners, and regulatory agencies.
• Train and develop employees while supporting hiring and performance evaluations.
• Assist with workforce planning, budgeting, and forecasting.
• Review payroll, labor-hour, equipment-use, and project records.
• Monitor equipment condition and coordinate repairs or replacement.
• Assist with customer development and relationship management.
• Participate in industry events and activities that support growth.

Skills

Leadership

Team management

Safety focus

Strong communication

Field operations

Decision making

DOT/FRA regulations

Tools

Microsoft Office

Job description

Field Operations Manager

Locations: Allentown, PA | Candor, NC
Job Type: Full-Time | Direct Hire
Starting Salary: $100,000/year, with higher salary available depending on experience
CDL: Non-CDL position; Class A or B CDL preferred

Role Overview

We are looking for an experienced Field Operations Manager to oversee and support field teams working on railroad emergency response, derailment recovery, specialty lifting, railcar repair, and track-related projects.

This is a hands‑on leadership position for someone who can manage people, make decisions in the field, resolve operational issues, and maintain a strong focus on safety and customer service. The Manager will work closely with Supervisors and field crews and may respond directly to emergency service situations.

Primary Responsibilities

• Direct and support Supervisors across multiple field assignments.
• Coordinate manpower, work assignments, schedules, equipment, and project priorities.
• Monitor field activities to ensure work is performed safely, efficiently, and in accordance with DOT, FRA, and company requirements.
• Visit active job sites to evaluate safety, quality, productivity, and overall operations.
• Provide hands‑on guidance, coaching, and problem‑solving support to field personnel.
• Respond to operational issues and emergency service calls when needed.
• Identify potential risks and take action to resolve field and operational challenges.
• Maintain communication and working relationships with customers, field partners, and regulatory agencies.
• Train, coach, and develop employees while supporting hiring and performance evaluations.
• Assist with workforce planning, budgeting, and forecasting.
• Review and maintain accurate payroll, labor-hour, equipment-use, and project records.
• Monitor the condition and availability of equipment and coordinate repairs, maintenance, or replacement.
• Assist with customer development and relationship management.
• Participate in industry events and other activities that support business growth.

Qualifications

• Leadership experience in railroad, heavy equipment, construction, emergency response, or related field operations preferred.
• Experience leading teams in demanding field environments.
• Strong understanding of DOT and FRA regulations.
• Class A or Class B CDL preferred.
• Experience operating or working around heavy equipment such as cranes, trucks, excavators, and similar machinery.
• Ability to read and understand crane load charts and rigging requirements.
• Strong communication, leadership, coaching, and decision‑making skills.
• Proficiency with Microsoft Office and the ability to learn operational software systems.
• Valid driver's license with a clean driving record.
• Ability to complete required safety training and certification programs.

Work Requirements

• Frequent overnight travel.
• On‑call availability with the ability to report within approximately 1 hour when required.
• Ability to work outdoors in all weather conditions.
• Comfortable working in physically demanding railroad and field environments.
• Extended hours, including weekends and holidays, may be required.
• Active, hands‑on position involving walking and working around railroad operations.
• Ability to lift up to 50 lbs.

Benefits

• Medical, dental, and vision insurance
• 401(k)
• Disability, Life & AD&D Insurance
• Paid Time Off and Holidays
• Training and certification opportunities
• Career advancement opportunities