Rail Site Supervisor

MCT Companies; Fresno (CA); Hybrid; USD 37,000 - 43,000; Full time

Benefits offered by this job

Medical, Dental and Vision

HSA/FSA plans

401(k) with employer match

Paid Time Off

Holiday Pay

Life Insurance

Job summary

MCT Companies seeks a hands-on Rail Branch Supervisor to oversee a busy rail yard operation in Fresno, CA. You will manage workflows, coordinate supervisors and technicians, and ensure safety, quality, and customer satisfaction through timely repair orders and disciplined scheduling.

The role requires strong leadership, communication, and problem-solving skills to maintain efficiency in a high-stress, outdoor environment.

Qualifications

• Requires an Associate degree or equivalent from a two-year college or technical school, or 5–10 years of related experience.
• Experience in performance and project management, coaching management, and results-driven culture.
• Ability to communicate effectively with customers, technicians, and managers in writing or verbally.

Responsibilities

• Manage, monitor and direct a rail branch to ensure safety, quality and customer satisfaction.
• Plan, staff and evaluate departmental priorities; ensure supervisors and technicians work cohesively.
• Maintain schedule for preventative maintenance and repairs; ensure timely completion of work orders.
• Provide instruction and training for site supervisors; promote a safe work environment and regulatory compliance.
• Perform other duties as assigned by management.

Skills

Customer service

Communication

Leadership

Time management

Coaching

Results driven

Teamwork

Problem solving

Critical thinking

Multitasking

Education

Associate degree or equivalent

Tools

Windows-based software

Job description

Description

About Us

WE BLEED BLUE

At MCT Companies, we like to say we bleed blue. Bleeding Blue is a dedication and commitment to our co-workers, customers, and our core values. Our core values define who we are. They are the underlying framework for our decisions, interactions, and relationships.

We strive for camaraderie because we are team players, a can-do attitude because we are problem solvers and doers, doing right by our word because we believe in honesty, excellence because we believe that expertise and quality is the key to success, and most importantly, fun because we cherish the life-long friendships and bonds made at MCT! We are looking for motivated individuals to join our growing family business!

Job Summary

Manages monitors and directs a rail branch to ensure efficiencies that promote safety, quality and customer satisfaction. Respects the customer’s property, organizes workflow to meet and exceed customer expectations, and arranges work to accomplish departmental objectives by submitting repair orders timely and accurately. Plans, staffs, and evaluates departmental priorities to ensure that supervisors and technicians work together cohesively and are accountable for assigned tasks. Maintains schedule to aid in timely completion of preventative maintenance and repair work. Provides instruction and training for site supervisors. Promotes a safe work environment and complies with regulatory requirements and reporting processes.

Pay: $27.00 - $31.00/hourly depending on experience.

Schedule: Saturday - Wednesday, 5:00am - 1:30pm

Location Description

Position located at a rail yard in Fresno, CA. Will be required to work outside in hot and cold temperatures.

Requirements

• Delivers exceptional service by focusing on quality and customer service standards; analyzing and resolving customer service issues; identifying trends; recommending systems and improvements.
• Monitors parts and labor repair orders and warranty processes and continues to improve on those processes.
• Maintains staff by recruiting, selecting, orienting, and training employees, maintaining a safe, secure, and engaged work environment, developing personal growth opportunities during timely reviews.
• Develops staff by communicating job expectations, planning, monitoring, and appraising job results; coaching, counseling, and instructing employees; developing, coordinating, and administering policies, procedures, and productivity standards.
• Establishes strategic goals by gathering pertinent business, financial, service, and operational information; identifying and evaluating trends and options; choosing a course of action, defining objectives; evaluating outcomes.
• Maintains professional and technical knowledge by attending educational workshops, reviewing professional publications, establishing personal networks, benchmarking state-of-the-art practices.
• Fosters an environment of safety and continuous improvement.
• Perform other duties as requested, directed, or assigned by management.

Job Requirements

• Associate degree; or equivalent from a two-year college or technical school; or five to ten years or more related experience and/or training; or equivalent combination of education and work experience in a busy shop environment.
• Ability to communicate effectively with customers, technicians, and managers either written or verbally.
• Experience in Performance Management, Project Management, Coaching Management, and Results Driven.
• Fosters teamwork, handles pressure, provides specific feedback, listens to constructive input and manages conflict.
• Proven organizational and time management skills, detail orientated knowledge of equipment and Professional demeanor
• Utilizes critical thinking skills, problem solving abilities, and exercises good judgment when completing tasks in an efficient, accurate, and productive manner.
• Coordinates resources to meet deadlines in a fast-paced environment.
• Demonstrates active listening skills, oral/ written comprehension, clear communication and commitment to perform quality services.
• Intermediate computer and data entry skills for Windows based software programs.
• Positive and professional demeanor and demonstrated commitment to MCT Companies Core Values
• Ability to multitask and work in high stress settings
• Self-motivated and can work independently.
• Attendance and punctuality are essential job functions. Understand the typical format of company schedules in order to manage time efficient

Physical Requirements

• Ability to sit, stand, walk, twist, bend, stoop, kneel, crawl, climb stairs/ladders.
• Ability to lift / carry / push / pull up to 50lbs.
• Ability to work at heights and in confined spaces.
• Ability to work in hot and cold temperature extremes.
• Ability to wear required PPE (personal protective equipment)

Benefits

• Medical, Dental and Vision
• HSA and FSA plans
• Company Paid Life Insurance, LTD and STD
• Paid Time Off
• Holiday Pay
• 401(k) with employer match
• Fun and Rewarding Work Environment
• Employee Assistance Program

Disclaimer: The requirements and physical demands listed in this job description are representative of the knowledge, skills, and or ability required. Reasonable accommodation can be made to enable individuals with disabilities to perform the essential functions. MCT Companies complies with federal and state disability laws and makes reasonable accommodations for applicants and candidates with disabilities. If reasonable accommodation is needed to participate in the job application or interview process, please contact Human Resources.

The statements contained in this document are intended to describe the general nature and level of work being performed by employees assigned to this classification. It is not intended to be construed as an exhaustive list of all responsibilities, duties, and skills of personnel so classified. The company reserves the right to modify this job description and or assign tasks for the employee to perform as the Company may deem appropriate.

This job description does not represent a contract of employment, implied or otherwise. The employment relationship remains "At-Will".

MCT is an equal opportunity employer and does not discriminate on the basis of race, color, national origin, religion, gender, age, disability, marital status, veteran status, or any other occupationally irrelevant criteria.

MCT is an EEO/AAP Employer