Mobile Service Technician

MCT Companies; Modesto (CA); On-site; USD 34,440 - 55,104; Full time

Benefits offered by this job

Medical, Dental and Vision

401(k) with employer match

Paid time off

Job summary

MCT Companies in Modesto, CA is hiring for a technician to perform on-site diagnostic services, repairs, and maintenance work on refrigeration units. Candidates will manage service processes for customer satisfaction and must participate in an on-call rotation.

The role requires critical thinking and problem-solving skills, with a valid driver's license and the ability to perform physical tasks. The position offers a range of benefits, including medical, dental, vision insurance, and paid time off.

Qualifications

• Strong critical thinking skills and problem-solving abilities.
• Ability to coordinate tools and resources efficiently.
• Willingness to work both independently and in teams.

Responsibilities

• Perform on-site diagnostic services and repairs on refrigeration units.
• Manage service processes to ensure quality customer satisfaction.
• Complete repair orders with data entry at the time of repair.

Skills

Diagnostic skills

Problem-solving abilities

Attention to detail

Safety compliance

Basic computer skills

Education

Valid driver's license

Medical examiner's test

Tools

Karmak Fusion software

Microsoft Office Suite

Job description

Job Overview

This is not just a technician role — it’s an opportunity where you’ll have real visibility, and impact. We offer overtime, double-time and call-out bonuses.

MCT Companies says we bleed blue. Blue represents dedication and commitment to our co‑workers, customers, and our core values. Our core values guide decisions, interactions, and relationships.

We emphasize camaraderie, a can‑do attitude, honesty, excellence, and fun. We are looking for motivated individuals to join our growing family business.

Job Summary

• Perform on‑site diagnostic services, repairs, and maintenance work on refrigeration units.
• Manage and monitor service processes to ensure efficiencies that promote quality customer satisfaction.
• Treat customer requests seriously, respect the customer’s property, and exceed customer expectations. Work to accomplish departmental objectives by completing repair orders timely and accurately.
• Practice and promote a safety culture.

Pay: $25.00 - $40.00 hourly depending on experience

Schedule: Monday – Friday in Modesto, CA. Participation in an on‑call rotation is required to support operational and service needs outside of regular business hours.

Requirements

• Verify unit performance by diagnosing faults physically and via downloads.
• Determine unit condition by conducting inspections and diagnostic tests to identify worn and/or damaged parts. Correct system deficiencies by removing, repairing and adjusting faulty components.
• Maintain equipment by completing preventive maintenance schedules, installing component and parts upgrades, and controlling erosion. This involves occasional to frequent climbing, material handling, bending, squatting, kneeling, stooping, overhead reaching, and work on elevated surfaces.
• Consistently maintain cost by using warranty; evaluating services and repairs.
• Participate in training and educational opportunities provided by the company: read technical and regulation publications to increase job knowledge and demonstrate competencies.
• Complete repair orders and enter data at time of repair. Requires use of computer and keyboarding.
• Wear personal protective equipment (PPE) as required and be compliant with safety procedures.
• Respond promptly for emergency service calls.

Job Requirements

• Possess a valid driver’s license.
• Be able to pass a medical examiner’s test.
• Utilize critical thinking skills, problem‑solving abilities, and exercise good judgment when completing tasks efficiently, correctly, and productively.
• Coordinate tools, resources, and equipment to meet deadlines in a fast‑paced environment.
• Demonstrate active listening, oral and written comprehension, and commitment to performing quality service.
• Have basic computer and data entry skills for Windows‑based software programs (e.g., Karmak Fusion software) plus knowledge of Microsoft Office Suite: Outlook and Word helpful.
• Comply with all personnel policies and practices.
• Be able to work alone for extended periods and in teams.
• May work in extreme heat or cold and inclement weather. Tasks involve constant reaching, standing, bilateral grasping, fine‑motor manipulation, and handling awkward positioning, walking, wrist and elbow movements.
• Maintain attendance and punctuality. Employees must arrive to work prior to the scheduled shift start time and avoid unscheduled or unauthorized absences as determined by company and departmental guidelines.

Physical Requirements

• Ability to sit, stand, walk, twist, bend, stoop, kneel, crawl, climb stairs and ladders.
• Ability to lift, carry, push, and pull up to 50 lbs.
• Ability to work at heights and in confined spaces.
• Ability to work in hot and cold temperature extremes.
• Ability to wear required PPE.

Benefits

• Medical, Dental and Vision, after 30 days
• HSA and FSA plans
• Company‑paid life insurance, LTD and STD
• Paid time off (starts on day 1) – 120 hours the first year
• Holidays
• 401(k) with employer match
• Tool program
• In‑house carrier training
• Annual clothing allowance
• Fun and rewarding work environment

Disclaimer: The requirements and physical demands listed in this job description are representative of the knowledge, skills, and or ability required. Reasonable accommodation can be made to enable individuals with disabilities to perform the essential functions. MCT Companies complies with federal and state disability laws and makes reasonable accommodations for applicants and candidates with disabilities. If reasonable accommodation is needed to participate in the job application or interview process, please contact Human Resources.

The statements in this document are intended to describe the general nature and level of work performed by employees assigned to this classification. It is not intended to be construed as an exhaustive list of all responsibilities, duties, and skills of personnel so classified. The company reserves the right to modify this job description and/or assign tasks for the employee to perform as the company may deem appropriate.

This job description does not represent a contract of employment, implied or otherwise. The employment relationship remains “At‑Will”.

MCT is an equal opportunity employer and does not discriminate on the basis of race, color, national origin, religion, gender, age, disability, marital status, veteran status, or any other occupationally irrelevant criteria.

MCT is an EEO/AAP Employer.