Radisson Red Minneapolis Downtown Senior Sales Manager

Choice Hotels International, Inc.; Minneapolis (MN); On-site; USD 61,000 - 80,000; Full time

Job summary

Choice Hotels International is seeking a Senior Sales Manager for its Radisson Red Minneapolis Downtown property. The successful candidate will lead the sales department, drive revenue, and implement successful business strategies, while fostering teamwork and collaboration with various stakeholders. This role offers a competitive salary and a comprehensive benefits package.

Benefits

Employee discounts on thousands of hotels

Paid Sick Time

Paid Vacation

Paid Holidays

Full benefits package for full-time employees

401(k) Retirement Plan

Qualifications

• Minimum five years sales management experience in the hotel industry.
• Two years at an upscale brand in past five years.
• High school diploma required; bachelor’s degree preferred.

Responsibilities

• Serves as authority on sales processes and contracts.
• Achieves market share and revenue goals through strategic initiatives.
• Develops and implements strategies for achieving sales goals.

Skills

Sales Management

Revenue Management

Communication Skills

Negotiation

Team Collaboration

Education

Bachelor’s Degree

High School Diploma

Tools

Microsoft Office

Delphi

Opera

Job description

Radisson Red Minneapolis Downtown Senior Sales Manager page is loaded

Radisson Red Minneapolis Downtown Senior Sales Manager

Apply locations Minneapolis MN - Radisson Red Minneapolis Downtown time type Full time posted on Posted 30+ Days Ago job requisition id R19803

Choice Hotels International, Inc (NYSE:CHH) is one of the largest lodging franchisors in the world. A challenger in the upscale segment and a leader in midscale and extended stay, Choice has more than 7,400 hotels, representing over 625,000 rooms, in 45 countries and territories. A diverse portfolio of 22 brands that run the gamut from full-service upper upscale properties to midscale, extended stay and economy enables Choice to meet travelers' needs in more places and for more occasions while driving more value for franchise owners and shareholders. The award-winning Choice Privileges loyalty program and co-brand credit card options provide members with a fast and easy way to earn reward nights and personalized perks. For more information, visit www.choicehotels.com .

The ability to model Choice’s Cultural Values: Welcome and Respect Everyone, Be Bold, Be Quick, Listen, Be Curious and Show Integrity are key to our success in inspiring Loyalty, Growth, and the Hospitality Spirit.

Our managed hotels portfolio includes Radisson Blu, Radisson, Radisson Red, Park Plaza, and Country Inn & Suites by Radisson.

Leader of the property’s sales department and responsible to drive all top line revenues in assigned hotel with leadership, revenue management, marketing and sales acumen.

Excited about your workday? Miss your colleagues after a long weekend? Thrive on positive energy and the thrill of the hunt?

Join us at Choice Managed Hotel Division, where we blend hard work, challenging goals, and celebrations of success with weekly belly laughs.

Our team is unique, diverse, and supportive. We value what makes you, YOU. No carbon cutouts here—just genuine talent coming together to create something beautiful.

Ready to be part of something special? Apply today!

Benefits When You Make It Your Choice :

• Employee discounts on thousands of hotels

• Paid Sick Time (MN Earned Sick and Safe Time)

Day 1:

• Paid Vacation and Sick Time

• 8 Paid Holidays

• Paid Bereavement

• Paid Floating Holidays

• Employee Assistance Program

1st of the month following 30 days of service:

• Full benefits package to our full-time employees, including health, dental, vision, short & long term disability, auto insurance, and so much more!

• Employer paid Accident insurance and HSA contribution

• 401(k) Retirement Plan

Salary Range: $61,900 - $80,000 annual

This position will also be eligible for our Quarterly Bonus Program, offering the opportunity to earn performance-based bonuses throughout the year.

Key Responsibilities

• Serves as authority on sales processes, contracts, sales platforms and liaison for hotel’s collaboration

  • Collaborates with all departments in deploying “Everybody Sells” strategies and deployment

  • Participates in the development of the hotel’s business strategies

  • Participates in the development and implementation of sales strategies that support achievement of the hotel’s goals:

    • Develops and implements strategies for achieving individual sales goals

• Achieves market share and revenue goals by working with the Director of Sales (Marketing) on individual and team goals within assigned market segments

  • Prepares proposals and contracts that are geared to maximize profit while satisfying client needs

    • Responds to Request For Proposals (RFPs) as they relate to customer inquiries in alignment with brand standards

  • Communicates clients' requests to all departments in an effective and timely manner via group resume(s) and details Banquet Event Orders (BEOs)

  • Solicits files on a timely basis to confirm business

    • Uses outside sales calls, prospecting, hotels tours and hosting of clients to solicit new business

    • Delivers and sells hotel’s features and benefits to meet clients' needs

  • Contacts in-house customers to retain and grow existing business, repeat bookings or referrals to other Radisson Hotels

  • Reviews individual goals on a weekly basis; recommends and takes appropriate actions to achieve objectives in key result areas

    • Ability to pivot in both markets and team role pending changing economic and team dynamics

  • Ensures maximum occupancy, daily, by performing follow-ups on progress of groups booked with events services team and meeting planners

  • Ensure all materials used are in accordance with brand standards

  • Potential travel to trade shows and customer events, representing RHGA and your hotel within company expectations

• Exemplifies excellent written and oral communication skills with all stakeholders, including ownership and operational partners

• Collaborates with GM in the development and implementation of business strategies for the hotel which are aligned with RHGA’s overall mission, vision values and strategies

  • Develops, implements and leads strategies for achieving sales goals aligned with hotel’s goals

  • Communicates and reinforces the vision for customer service to all hotel managers, supervisors and employees

  • Continually improve hotel sales and adheres to Radisson brand standards

  • Exemplifies minimum requirements of the 100% Guest Satisfaction Guarantee are in place and understood by all employees by developing customer feedback avenues (soliciting input, reports, etc.) and focusing management team on identifying trends and developing and implementing solutions

• Creates 100% guest satisfaction by providing the Radisson experience through performance that demonstrates the standards of, genuine hospitality and exceeding guest expectations

  • Gives personal attention, takes personal responsibility, and uses teamwork when providing guest service

  • Listens, apologizes with empathy, finds a solution, and follows through when resolving guest problems

  • Provides Yes I Can! genuine hospitality and teamwork on an ongoing basis

  • Assumes the responsibility to notice when the guest is not satisfied and uses their best judgment as to when it is appropriate to use the 100% Guest Satisfaction

• Manages Sales Coordinator and their job duties, delegation, training where applicable

• Performs other duties as required by Management to provide 100% Guest Satisfaction and genuine hospitality to our Guest

Responsibility #1 (70%):

• Sales initiatives, managing RFPs, generating new leads, and providing clear, strong and creative negotiation and accommodation for current and potential client requests while also delegating appropriate tasks and responsibilities to direct reports to generate greatest efficiencies.

Responsibility #2 (20%):

• Conduct market research and analysis to align with industry trends and opportunities for soliciting business and maintaining client loyalty for future bookings.

Responsibility #3 (10%):

• Attend networking events, participate in community involvement opportunities, and serve as a strong presence for hotel service and brand advocacy.

Requirements/Skills

• High school diploma required, bachelor’s degree preferred

• Minimum five years sales management experience within hotel industry

• Minimum two years at an upscale brand in past five years in sales management

• A prospecting mindset is required

• General knowledge of contract laws

• Experience managing owner relationships

• Experience managing a team

• Able to resolve conflicts; guests, supervisor and employee

• Able to collaborate effectively with other hotel employees and managers to ensure teamwork

• Ability to interpret and implement strategies based on reviews of STR, TravelClick/Kalibri Labs, GDS audits, Online Booking tools

• Expert computer skills including Microsoft Office suite, Delphi and/or Opera, including Catering and Convention Services deliverables

• Knowledge of hotel operations including; preparation of business plans, budget forecasting, quality assurance program, hospitality law, and long-range planning

• Experience in Minneapolis downtown market is preferred

• Ability to travel

Physical Demands

• Required to stand, sit, and walk for extended periods of times

• Lift, carry, or otherwise move and use of force or exertion up to 75 lbs.

• Use of manual dexterity of common office equipment; such as but not limited to, computers, printers, phones ect.

Other Information

The hotel business functions seven days a week, 24 hours a day. All associates must realize this fact and be aware that at all times it may be necessary to move associates from their accustomed shift and alter assigned duties as business dictates. In addition, this is a hospitality business, and a hospitable service atmosphere must be maintained at all times.

This position description is not intended to create, nor is it to be construed, as a contract of employment or a promise of employment. I understand that my employment is an “at-will” relationship and may be terminated by either party at any time, with or without notice.

We are an equal opportunity and affirmative action employer and make employment decisions without regard to age, race, religion, national origin, gender, sexual orientation, gender identity, disability, veteran status, genetic information, or other protected class. Our locations are drug- free and pre-employment drug tests are required. Background checks are also required before employment begins. We participate in E-Verify and those who are ineligible to work in the United States will not be considered.

The information contained herein is not intended to be an all-inclusive list of the duties and responsibilities of the job, nor are they intended to be an all-inclusive list of the skills and abilities to do the job. Management may, at its discretion, assign or reassign duties and responsibilities to this job at any time.

Ability to model Choice’s Cultural Values: Welcome and Respect Everyone, Be Bold, Be Quick, Listen, Be Curious and Show Integrity are key to our success in inspiring Loyalty, Growth, and the Hospitality Spirit.

Choice Hotels International is an equal opportunity employer and affirmative action employer. Employment practices and decisions are not influenced by an applicant’s race, color, religion, sex, national origin, age, sexual orientation, gender identity or express, disability veteran status, genetic information or any other characteristic protected by law.

In compliance with the Immigration Reform and Control Act of 1986, this offer of employment is conditional upon your presenting documents verifying your identity and legal authorization to work in the United States. All offers of employment are conditional upon the satisfactory completion of a background check and E-Verify.