Radiology Scheduling & Financial Clearance Specialist

Tenet Call Center Ops; Frisco (TX); On-site; USD 22,000 - 33,000; Full time

Benefits offered by this job

Medical insurance

401k with employer match

Paid time off

Job summary

Tenet Call Center Ops is seeking a Patient Service Center Representative II in Frisco, TX to ensure a positive patient experience through accurate scheduling and financial clearance activities. The role covers eligibility verification, pre-authorization, payment options, and counseling, with potential focus on complex pre-registration.

The position requires strong multitasking,; familiarity with windows and dual-monitor setups, and solid communication skills for smooth patient interactions in a

Qualifications

• High school diploma or GED required.
• Preferred: 2+ years of college; related medical certification preferred.
• Preferred: Telephone/call center experience.
• Preferred: Pre-registration and/or scheduling experience.
• Preferred: 2-3 years of customer service experience.

Responsibilities

• Handles scheduling and registration for upcoming visits in one call.
• Verifies patient demographics and insurance; collects payment as needed.
• If assigned to Order Management, verifies orders and exports to correct account.
• Supports complex pre-registration when required by department needs.

Skills

Call center experience

Multitasking

Communication

Typing

Windows OS

Dual monitors

Education

High school diploma or GED

College coursework (2+ years)

Medical certification program

Tools

CRM software

Job description

Tenet Call Center Ops is seeking a Patient Service Center Representative II in Frisco, TX to ensure a positive patient experience through accurate scheduling and financial clearance activities. The role covers eligibility verification, pre-authorization, payment options, and counseling, with potential focus on complex pre-registration.

The position requires strong multitasking,; familiarity with windows and dual-monitor setups, and solid communication skills for smooth patient interactions in a