Radiology Scheduler (Remote - Full Time) Monday-Friday various shifts 8:00am - 5:30pm CST

Royal Health Inc; United States; Remote; USD 35,000 - 40,000; Full time

Job summary

A leading healthcare technology company seeks a Radiology Scheduler to join their remote team. This role involves scheduling procedures, managing high call volumes, and ensuring excellent patient experience. Ideal candidates will have radiology scheduling experience and a strong customer service background.

Qualifications

• Experience managing multiple phone lines in a healthcare setting.
• Radiology Scheduling experience is required.
• At least one year of clinical or scheduling experience.

Responsibilities

• Provide excellent patient experience as the first impression.
• Manage multiple phone lines efficiently during high-volume calls.
• Assist patients in scheduling procedures using correct CPT codes.

Skills

Customer Service

Communication

Confidentiality

Education

High School Diploma or GED

Job description

Radiology Scheduler (Remote - Full Time) Monday-Friday various shifts 8:00am - 5:30pm CST

Join to apply for the Radiology Scheduler (Remote - Full Time) Monday-Friday various shifts 8:00am - 5:30pm CST role at Royal Health Inc.

This range is provided by Royal Health Inc. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.

Base pay range

$35,000.00/yr - $40,000.00/yr

Job Overview

Are you interested in pursuing a career that makes a social and sustainability impact in the world while working with a team that truly cares and supports each other to drive client success? Consider Royal… Royal Health Inc is "A leader in healthcare operations technology who leads the market in patient and provider experience". Headquartered in White Plains, NY, Royal provides software and services to the healthcare industry, focusing on patient, provider, and operational workflows to optimize engagement throughout the exam lifecycle. Our leadership team has deep expertise in Healthcare, Data Security, Financial Services, and Information Technology. We are a small, customer-centric, supportive, collaborative, and professional team.

Work from Home in the United States.

Our Scheduling Coordinators are responsible for scheduling and pre-registering procedures with callers at outpatient offices for all modalities over the phone in a friendly and professional manner. Communication with outside offices, provider offices, insurance companies, and patients must be courteous and professional. Schedulers should maintain a professional presence, including being at your desk at home and ready to handle high call volumes. Knowledge of concepts, practices, and procedures within the call center/healthcare environment is required. This role relies on instructions and pre-established guidelines and works under immediate supervision. The position includes additional responsibilities as assigned by the manager. We provide all hardware needed to work from home.

Responsibilities

• Provide excellent patient experience as the first impression.
• Deliver superior customer service in a virtual team environment, communicating effectively with medical facilities and patients.
• Manage multiple phone lines efficiently during high-volume calls.
• Assist patients in scheduling procedures using correct CPT codes based on referrals.
• Support physician offices in scheduling patients for procedures.
• Obtain complete and accurate clinical, demographic, and financial information during scheduling.
• Provide patients with preparation and appointment instructions.
• Manage and direct calls using a centralized phone system for all Royal Health outpatient sites.
• Hiring for various shifts: 8:30AM-5:00PM CST / 9:30AM-6:00PM EST, 9:00AM-5:30PM CST / 10:00AM-6:30PM EST.

Qualifications

• Experience managing multiple phone lines and practicing superior customer service in a virtual healthcare environment.
• Maintain confidentiality of patient and center information per HIPAA and facility policies.
• Radiology Scheduling experience is required.
• At least one year of clinical or scheduling experience.
• Dedicated home office with high-speed internet.
• High School Diploma or GED.
• Applicants must be based in the USA.

Additional Preferences

• Completion of a formal medical terminology course or equivalent medical office experience.

Additional Information

• Seniority level: Entry level
• Employment type: Full-time
• Job function: Healthcare Provider
• Industries: IT Services and IT Consulting