Radiology Scheduler (Remote - Full Time) Monday - Friday 10:30am-7:00pm Pacific Standard Time

Royal Health Inc; United States; Remote; USD 35,000 - 40,000; Full time

Job summary

Royal Health Inc is seeking a dedicated Radiology Scheduler to work remotely. The role involves scheduling procedures and managing patient interactions with a focus on superior customer service. Ideal candidates will have previous scheduling experience and the ability to handle high call volumes professionally. Enjoy a stable work schedule while making an impact in the healthcare industry.

Qualifications

• Experience managing multiple phone lines in a healthcare setting.
• Radiology scheduling experience required.
• One year or more of clinical/scheduling experience.

Responsibilities

• Responsible for scheduling and pre-registering procedures over the phone.
• Manage high call volumes while maintaining professionalism.
• Provide customers with necessary appointment instructions.

Skills

Superior customer service

Communication

Attention to detail

Education

High School Diploma or GED

Job description

Radiology Scheduler (Remote - Full Time) Monday - Friday 10:30am-7:00pm Pacific Standard Time

Radiology Scheduler (Remote - Full Time) Monday - Friday 10:30am-7:00pm Pacific Standard Time

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This range is provided by Royal Health Inc. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.

Base pay range

$35,000.00/yr - $40,000.00/yr

Job Overview

Are you interested in pursuing a career that makes a social and sustainability impact in the world while working with a team that truly cares and supports each other to drive client success? Consider Royal…Royal Health Inc is "A leader in healthcare operations technology who leads the market in patient and provider experience". Royal, headquartered in White Plains, NY, is a leading provider of software and services to the health care industry, delivering a seamless suite of solutions that is focused on patient, provider and operational workflows, optimizing engagement in all areas of the exam life cycle. Royal's leadership team is comprised of technology, business and clinical operations backgrounds with deep industry expertise in Healthcare, Data Security, Financial Services and Information Technology. Royal Solutions is a small business. We are customer-centric, supportive, collaborative, and professional.

Work from Home in the United States. Candidates ideally in pacific or mountain time zone.

Our Scheduling Coordinators are responsible for scheduling and pre-registering appropriate procedures with callers at any outpatient offices for all the modalities over the phone in a friendly and professional manner. Communication with outside offices, provider offices, insurance companies, and patients must be professional and courteous. Schedulers must maintain a professional presence including being at your desk at home and ready to handle high call volumes. Knowledge of commonly-used concepts, practices, and procedures within the call center/healthcare environment. Relies on instructions and pre-established guidelines to perform the functions of the job. Works under immediate supervision. The Scheduler position assumes other responsibilities as assigned by the manager. We provide all hardware to you to work from home.

Responsibilities

• White Glove Service - first impression for patient experience.
• Superior customer service in virtual teamwork environment and communicating with medical facilities and patients.
• Manage multiple phone lines with high productivity/volume.
• Assists patients in scheduling appropriate procedures, using correct CPT code based on referral.
• Assists in referring physician offices in scheduling patients for appropriate procedures.
• Responsible for obtaining complete and accurate clinical, demographic, and financial information during the scheduling process.
• Provides the customer with prep and other appointment instructions.
• Manage and direct calls using a centralized phone system for all Royal Health-affiliated outpatient sites.
• Hiring for Monday-Friday 10:30am-7:00pm Pacific Standard Time shift
  
  

Qualifications

• Experience managing multiple phone lines, practicing superior customer service in a virtual teamwork environment, and communicating professionally with other medical facilities.
• Maintain confidentiality of all centers and patient information at all times, as required by facility policy and HIPAA guidelines.
• Radiology Scheduling experience required
• One year or more of clinical/scheduling experience
• Safe and secure dedicated home office with high speed internet
• High School Diploma or GED
• USA Only
  
  

Additional Information

Extra awesome

• A formal medical terminology class or equivalent medical office experience
  
  

Seniority level

• Seniority level

  Entry level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Health Care Provider

• Industries

  IT Services and IT Consulting

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