Radiology Reporting Coordinator

Hmixray; Town of Texas (WI); On-site; USD 22,000 - 26,000; Full time

Benefits offered by this job

Medical, Dental, Vision coverage

Health Savings Account with employer

Wellness dollars

401(k) Employer Match

Free imaging services for you and your

Job summary

Radiology Forward is seeking a Radiology Reporting Coordinator to support radiologist dictations and reporting across clinical operations. You will collaborate with radiologists, provide RIS support, and help implement workflows to improve case distribution and efficiency.

The role requires strong customer service, communication, and problem-solving skills, with a focus on patient care in a fast-paced healthcare setting. MSP-style benefits and competitive pay offered.

Qualifications

• Bachelor’s degree or equivalent work experience preferred.
• Two years in Health Care communications or customer service preferred.
• Multi-vendor IS experience with RIS/PACS.

Responsibilities

• Collaborate with clinical operation teams to support radiologist dictations and reporting.
• Provide RIS support to radiologists as needed.
• Test and implement new software and workflows related to radiologist workflows.
• Manage all radiologist worklists and escalate concerns as needed.
• Answer calls professionally following established protocols.

Skills

Customer service

Communication

Prioritization

Problem solving

Education

Bachelor’s Degree in clinical or science-related area

Tools

RIS/PACS

Microsoft Office

Job description

Responsibilities

Artificial Intelligence; Advanced Technology; The very best in patient care. With decades of expertise, we are Radiology Forward. With dynamic cross-training and advancement opportunities in a team-focused environment, the core of our success is its people with the commitment to a better healthcare experience. When you join us as a Radiology Reporting Coordinator you will be joining a dedicated team of professionals who deliver quality, value, and access in the 21st century and align all stakeholders- patients, providers, payors, and regulators to achieve the best clinical outcomes.

You Will:

• Collaborate with clinical operation teams with the primary focus of supporting all clinical applications related to radiologist dictations and reporting.
• Work and communicate with radiologists providing RIS support, as needed.
• Work with the System Solutions Team to implement and adjust workflows to improve efficiencies in case distribution and management.
• Manage all radiologist worklists including but not limited to: All Problem, All Pending Dictation, Critical Results, All Pending, and All Suspended. Escalating concerns as needed
• Collaborate with Clinical System Solution Teams to test and implement new software and functionalities related to radiologist workflows.
• Present findings and recommendations as part of workflow and software implementation.
• Answers incoming calls in a courteous and professional manner; following established protocols.
• Call referring physicians to assist radiologist with delivering critical results findings, following established protocols.
• Participate in various projects and/or meetings, and complete other tasks as assigned by management.
• Provide coverage for all positions within case management and reporting division as needed.

If You Are:

• Passionate about patient care and exercise sound judgement and an ability to remain professional in all situations.
• You demonstrate effective and professional communication, interpersonal skills and respect with patients, guests & colleagues.
• You have a structured work-approach, understand complex problems and you are able to prioritize work in a fast-paced environment.

To Ensure Success in This Role, You Must Have:

• Bachelor’s Degree in clinical or science-related area or equivalent work experience preferred
• Two (2) years in Health Care communications and/or customer service work experience preferred.
• Multi-vendor IS experience with RIS/PACS.
• Demonstrate strong customer service, multitasking, critical thinking, persuasion and analytical abilities, with superior communication and interpersonal skill.
• Able to exercise a high degree of initiative, judgment, discretion and decision making to achieve organizational objectives.
• High level of proficiency and demonstrated effectiveness in problem determination and resolution.
• Working knowledge of Microsoft Office Products.

We Offer:

• Comprehensive Medical, Dental and Vision coverages.
• Health Savings Accounts with employer funding.
• Wellness dollars
• 401(k) Employer Match
• Free services at any of our imaging centers for you and your immediate family.

Pay Range: $16.50 - $19.00 per hour