Radiology Reading Room Assistant I

Cincinnati Children's Office of Academic Affairs and Career Development; Cincinnati (OH); On-site; USD 24,000 - 29,000; Full time

Job summary

Cincinnati Children’s Office of Academic Affairs and Career Development is seeking a dedicated team member to support radiology operations, streamline workflow, and ensure accurate patient data entry. You will function as the primary contact for calls, coordinate outside studies in PACS, and assist with imaging flow in high-demand areas.

Ideal candidates will have a high school diploma and 1–2 years in a medical setting, with strong communication skills and a commitment to HIPAA compliance and

Qualifications

• High school diploma or equivalent required.
• 1–2 years of experience in a medical setting preferred.
• Strong data entry and IT system navigation skills preferred.

Responsibilities

• Data entry and validation across radiology platforms to ensure complete, legible records.
• Provide reading room support and assist Radiologists to maintain workflow and timely communication.
• Upload outside images to PACS and create orders with correct demographics.
• Coordinate imaging for Emergency, Urgent Care, and Critical Care patients.
• Deliver excellent customer service and maintain HIPAA-compliant PHI handling.

Skills

Data entry

Communication

Customer service

PHI/HIPAA compliance

Education

High school diploma or equivalent

Tools

PACS

EMR systems

Job description

• Expected Starting Pay Range $17.49 - $20.99
• Starting pay is based on experience, skills, and equity; exceptions may apply for highly qualified candidates. Additional pay (e.g., shift, on-call, or weekend differentials) and benefits may apply. Annual pay may vary based on FTE status.

• Expected Starting Pay Range $17.49 - $20.99
• Starting pay is based on experience, skills, and equity; exceptions may apply for highly qualified candidates. Additional pay (e.g., shift, on-call, or weekend differentials) and benefits may apply. Annual pay may vary based on FTE status.

Primary Location

Burnet Campus

Department

Radiology Operations

Shift

Day (United States of America)

Schedule

Full time

Weekly Hours

40

FTE

1

Employee Status

Regular

SCHEDULE

• Mid-shift - 10am-6:30pm
• Rotating weekends
• Rotating holidays

Job Profile Summary

Support Radiologists by streamlining workflow, communication, and patient prioritization to enhance efficiency and safety. Communicate critical test results promptly and accurately to healthcare providers. Maintain compliance with PHI and HIPAA standards. Serve as the primary phone contact, resolving requests and delivering excellent customer service. Coordinate outside study reads by uploading to PACS and completing orders. Provide film digitization and CD creation for provider needs. Act as flow facilitator for X-ray imaging in the Critical Care Building, responding to trauma alerts and coordinating imaging for Emergency, Urgent Care, and Critical Care patients.

Job Responsibilities

• Data Entry and System Support - Perform accurate data entry and validation to ensure completeness and legibility. Maintain internal record-keeping systems while proficiently navigating multiple complex IT and Radiology platforms. Enter and manage orders, ensuring accurate demographic and clinical information within the system. Transcribe and duplicate clinical orders across all modalities. Monitor system dashboards for critical results, facilitating timely physician-to-physician communication and documenting interactions accurately. Upload outside facility images and reports into PACS with correct order details for Radiologist interpretation.
• Reading Room Support - Provide comprehensive assistance to Radiologists and internal/external customers to optimize workflow and ensure timely, accurate communication. Relay complex imaging report information and critical results efficiently to expedite safe patient care. Fulfill requests for patient reports and images, including CD creation, ensuring proper documentation and consent. Upload outside facility images and reports into PACS with accurate order details for interpretation. Monitor system dashboards for urgent results and facilitate physician-to-physician communication, maintaining precise documentation of all interactions. Demonstrate flexibility within the department and serve as a resource for onboarding and training new staff.
• Flow Facilitation - Act as the primary flow facilitator for all X-ray imaging within the Critical Care Building. Respond promptly to trauma pager alerts and collaborate with technologists, clinicians, and Radiologists to expedite imaging for trauma cases. Coordinate imaging for Emergency Department, Urgent Care, and Critical Care patients to ensure timely and safe patient care.
• Customer Service and Communication - Maintain strong working relationships with Radiologists, internal/external physicians, and other clinical personnel. Respond promptly and effectively to requests, ensuring needs and expectations are met. Communicate relevant information clearly and accurately to healthcare providers and departmental staff. Advocate for provider needs to support safe, efficient patient care. Demonstrate a courteous, attentive, and professional approach in all interactions. Serve as a resource for clinical teams, addressing questions related to imaging reports, order processes, and system workflows. Develop and maintain effective communication processes across departments to support operational efficiency.
• Problem Solving - Investigate and resolve customer requests, questions, or issues by collaborating with internal teams and external representatives to ensure timely resolution.

Required

• High school diploma or equivalent

Preferred

• 1-2 years of experience in a medical setting or related field

About Us

At Cincinnati Children’s, we come to work with one goal: to make children’s health better. We believe in a holistic team approach, both in caring for patients and their families, and in advancing science and discovery. We strive to do better and find energy and inspiration in our shared purpose. If you want to be the best you can be, you can do it at Cincinnati Children’s.

Cincinnati Children's Is

• Recognized by U.S. News & World Report as atop 10 best Children’s Hospitals in the nation for more than 15 years
• Consistently among the top 3 Children’s Hospitals for National Institutes of Health (NIH)Funding
• Recognized as one of America’s Best Large Employers (2025), America’s Best Employers for New Grads (2025)
• One of the nation'sAmerica’s Most Innovative Companiesas noted by Fortune
• Consistently certified as great place to work
• A Leading Disability Employeras noted by theNational Organization on Disability
• Magnet designated for the fourth consecutive time by theAmerican Nurses Credentialing Center (ANCC)

We Embrace Innovation - Together. We believe in empowering our teams with the tools that help us work smarter and care better. That’s why we support the responsible use of artificial intelligence. By encouraging innovation, we’re creating space for new ideas, better outcomes, and a stronger future—for all of us.

Comprehensive Job Description Provided Upon Request.

Cincinnati Children’s is proud to be an Equal Opportunity Employer committed to creating an environment of dignity and respect for all our employees, patients, and families. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, genetic information, national origin, sexual orientation, gender identity, disability or protected veteran status. EEO/Veteran/Disability