Radiology Patient Services Coordinator

Joinmethodist; San Antonio (TX); On-site; USD 19,000 - 28,000; Full time

Benefits offered by this job

Comprehensive benefits

401(k) match

Employee Stock Purchase Plan

Tuition assistance

Life insurance

Fertility support

Job summary

South Texas Radiology Imaging Centers (STRIC) has an opening for a Customer Service Coordinator in Boerne. The role focuses on registering patients for procedures, coordinating appointments, and maintaining patient records with care and accuracy.

The candidate should have a High School Diploma or GED and may benefit from RIS experience or Radiology Medical Records Training. STRIC offers a broad benefits package and equal opportunity employment.

Qualifications

• Education: High School Diploma or GED.
• Experience: Onboarding training and competencies as defined by facility.
• Preferred RIS experience and Radiology Medical Records Training.
• High School Graduate / GED.

Responsibilities

• Welcomes patients and visitors by greeting patients and visitors, in person or on the telephone; answering or referring inquiries; and ensures availability of treatment information by updating and retrieving patient records.
• Optimizes patient satisfaction by scheduling appointments and ensuring smooth RIS workflow; reminds patients and families to address anxieties and questions.
• Coordinates patient flow and keeps the ATC informed; communicates schedule changes to scheduling staff.
• Maintains patient accounts by recording demographics and financial information; follows collection policies and notes instructions from MD preferences.
• Protects patient confidentiality and privacy of information.
• Handles film/copy requests and assists in printing; arranges outside prior films as required by STRIC policy.

Education

High School Diploma or GED

Tools

RIS

Radiology Medical Records Training

Job description

South Texas Radiology Imaging Centers (STRIC) has an opening for a Customer Service Coordinator in Boerne. The role focuses on registering patients for procedures, coordinating appointments, and maintaining patient records with care and accuracy.

The candidate should have a High School Diploma or GED and may benefit from RIS experience or Radiology Medical Records Training. STRIC offers a broad benefits package and equal opportunity employment.