Radiology Patient Service Specialist

RadNet; Oxnard (CA); Vor Ort; USD 28.000 - 36.000; Vollzeit

Zusammenfassung

Talentify in Oxnard, CA is seeking a Patient Service Representative to greet and register patients, verify insurance, collect signatures, and document accurately. You will answer calls, schedule appointments, and coordinate with back-office staff to support timely patient care in a fast-paced environment.

A high school diploma and strong computer skills are required; medical terminology knowledge and radiology office experience are preferred. Competitive benefits are offered.

Qualifikationen

• High School Diploma or GED is required.
• Intermediate to advanced computer skills are required.
• Strong multitasking and communication skills are required.
• Experience providing exceptional customer service is required.
• Medical terminology knowledge and recent medical/radiology office experience is preferred.

Aufgaben

• Greet and register patients in a friendly and service-oriented manner.
• Obtain or verify proper insurance and patient information, collect signatures and ensure accuracy and completion of necessary documentation.
• Collect and log all co-pays and fees
• Answer/transfer incoming phone calls.
• Schedule, reschedule or cancel new or current patients, confirm appointments and notify staff of changes when necessary.
• Give patients appropriate orientation for preparatory and safety protocols, and provide directions to facilities if needed.
• Coordinate with the back-office staff for timely and effective care of patients
• Demonstrates competency regarding the need to safeguard patient property and Patient Health Information.
• Safeguards any on site medications in accordance with Company policies, procedures and any legal requirements.
• Demonstrates respect for company property, including any cash and patient financial information on site or on patient portals.
• Is responsive to the needs of others by exhibiting and maintaining professional behavior toward patients and coworkers.
• Demonstrates respect for patient boundaries and cultural sensitivities during all interactions.
• Demonstrates ability to interact diplomatically and sympathetically with patients, their families, and the public in a clinical setting.
• Demonstrates ability to establish, nurture, and maintain cooperative working relationships.

Kenntnisse

Customer service

Communication

Multitasking

Professionalism

Interpersonal skills

Ausbildung

High School Diploma or GED

Jobbeschreibung

Talentify in Oxnard, CA is seeking a Patient Service Representative to greet and register patients, verify insurance, collect signatures, and document accurately. You will answer calls, schedule appointments, and coordinate with back-office staff to support timely patient care in a fast-paced environment.

A high school diploma and strong computer skills are required; medical terminology knowledge and radiology office experience are preferred. Competitive benefits are offered.