Radiology Patient Care II Assistant

HealthPartners; Northern (KY); Hybrid; USD 36,000 - 48,000; Full time

Job summary

Park Nicollet Radiology is seeking a Patient Care Assistant to support patients before, during, and after radiology exams. You will work closely with technologists and radiologists, assisting with exam prep, comfort, and safety while maintaining professional communication and care standards.

This role includes clerical support within the department and collaboration with the radiology team to ensure efficient imaging services. CPR/BLS certification is required after joining the team.

Qualifications

• CPR (BLS) certification required after onboarding.
• Strong clinical and interpersonal skills.
• Basic knowledge of office duties and equipment.
• Understanding age-related growth and development to provide safe patient care.
• Proficiency with telephone, fax, basic computer/keyboard, Epic, PACS and copier.

Responsibilities

• Assist patients with exam preparation and post-care.
• Coordinate with radiology team to ensure smooth transitions in care.
• Perform general clerical tasks to support imaging exams.

Skills

CPR/BLS certification

Clinical skills

Interpersonal skills

Office duties

Patient communication

Tools

Epic

PACS

Copy machine

Job description

Park Nicollet Radiology team member’s partner with providers to ensure that each patient has a safe, caring experience. We value teamwork and partnering because it promotes safety, quality, and caring for everyone we work with. Working within Park Nicollet Radiology means you make a difference every single day!

Schedule: 1.0 FTE / 40 weekly: Monday through Friday 8am -4:30 pm. May include evenings, weekends, holidays or call.

Patient Care Assistants (PCA) will utilize a broad base of skills in basic patient care, to assist patients with preparation for exam, during and/or after exam. PCA will establish positive rapport with patients, explaining what they should expect during each step of care. All interactions will be handled in a professional, caring, courteous and safe manner to ensure quality care. PCA will communicate with all other radiology team members to assure positive transitions in care. PCA may assist the technologist or radiologist in the performance of basic patient care.

Perform general clerical tasks within the department to ensure efficiency during the patient’s radiology imaging exams and services.

MINIMUM QUALIFICATIONS:

• Education, Experience or Equivalent Combination:

  • NA

• Licensure/ Registration/ Certification:

  • Must obtain CPR (Basic Life Support) certification once in position.

• Knowledge, Skills, and Abilities:

  • Strong clinical and human relations skills.

  • Basic knowledge of office duties and equipment.

  • Demonstrates knowledge of age-related growth and development principles necessary to provide appropriate service and assure safety of patients.

  • Proven proficiency in the operation of the following: Telephone, Fax Machine, Basic computer/keyboard skills, Epic, PACS and Copy Machine.

PREFERRED QUALIFICATIONS:

• Education, Experience or Equivalent Combination:

  • Previous office experience in a health care environment preferred.

  • Previous patient care experience in medical environment preferred.

• Licensure/ Registration/ Certification:

  • NA

• Knowledge, Skills, and Abilities:

  • NA