Radiology Operations Manager

Boston Medical Center (BMC); Brockton (MA); On-site; USD 104,000 - 151,000; Full time

Benefits offered by this job

Medical, dental, vision

Pharmacy benefits

Discretionary bonuses

401(k) with company match

Flexible Spending Accounts

Paid time off

Career advancement opportunities

Well-being resources

Job summary

Boston Medical Center is seeking a Radiology Operations Manager to lead daily technical operations across CT, MRI, Ultrasound, Interventional Radiology, and more. You will supervise lead technologists and staff, shape departmental policies, and ensure compliance with Joint Commission and state regulations while supporting clinical workflow.

This role emphasizes staffing, budgeting, quality improvement, and collaboration with the Director of Radiology.

Qualifications

• Associate degree in radiologic technology or related field; supervisory experience preferred.
• Bachelor’s degree preferred for advanced leadership responsibilities.
• ARRT CNMT certification or equivalent preferred.
• Minimum 3 years in diagnostic imaging with 1–2 years supervisory experience.

Responsibilities

• Operational & staff management: schedule and supervise staff across imaging modalities; coordinate assignments and in-service education.
• Talent acquisition: hire qualified candidates and conduct performance evaluations; report staffing trends to Director.
• Regulatory compliance: ensure policies comply with Joint Commission, DPH, NRC, and MWRA requirements.
• Fiscal responsibility: manage payroll and budgeting; evaluate equipment and cost-reduction opportunities.
• Quality & performance improvement: participate in quality programs and communicate data to staff.
• Strategic planning: align departmental goals with BMCHS objectives.
• Education & support: coordinate CEU programs and evidence-based practice integration.

Skills

Communication skills

Budgeting & finance

Leadership

Regulatory knowledge

Education

Associate’s Degree

Bachelor’s degree

Tools

PACS

Epic

RIS

EHR systems

Job description

Position Summary

Reporting directly to the Director of Radiology, the Radiology Operations Manager directs and manages the daily technical operations of all divisions within the Department of Radiology, including CT, MRI, Ultrasound, Interventional Radiology, Diagnostic Radiology, and Breast Imaging. This role exercises direct supervision over technical staff, including lead technologists, as well as various scheduling, support, and clerical staff. The Manager participates in the development of departmental policies and procedures and ensures that modality operations remain in strict compliance with established Boston Medical Center-South policies and regulatory standards to support optimal departmental workflow and performance. The Radiology Operations Manager will assist with Clinical work as needed by the clinic and hands on imaging support.

Reporting directly to the Director of Radiology, the Radiology Operations Manager directs and manages the daily technical operations of all divisions within the Department of Radiology, including CT, MRI, Ultrasound, Interventional Radiology, Diagnostic Radiology, and Breast Imaging. This role exercises direct supervision over technical staff, including lead technologists, as well as various scheduling, support, and clerical staff. The Manager participates in the development of departmental policies and procedures and ensures that modality operations remain in strict compliance with established Boston Medical Center-South policies and regulatory standards to support optimal departmental workflow and performance. The Radiology Operations Manager will assist with Clinical work as needed by the clinic and hands on imaging support.

Position

Radiology Operations Manager

Department

Radiology - Diagnostic

Schedule

Full Time

Essential Responsibilities / Duties

• Operational & Staff Management: Selects, develops, evaluates, and schedules technical staff across all imaging modalities, and coordinates daily assignments, work rotations, in-service education, and staff meetings to maximize departmental capacity and efficiency. (20% of time)
• Talent Acquisition & Performance: Interviews and hires qualified technical candidates, conducts criteria-based performance evaluations, implements corrective actions when necessary, and reports staffing trends and recommendations for change to the Director. (20% of time)
• Regulatory Compliance & Policy: Directs the development, enforcement, and maintenance of departmental and institution-wide records, controls, and policies to assure total compliance with regulatory agencies, including the Joint Commission (JCAHO), DPH, NRC, and MWRA. (20% of time)
• Fiscal Responsibility: Oversees and authorizes payroll for all supervised modalities, evaluates new products or equipment, manages purchasing activities within budget constraints, and proposes cost-reduction mechanisms in salaries, wages, and supplies to maintain positive variances. (10% of time)
• Quality & Performance Improvement: Executes ongoing performance improvement activities for all operational functions, participates in multi-disciplinary quality improvement programs, and ensures corporate and departmental fiscal, operational, and quality data are effectively communicated to staff. (10% of time)
• Strategic Planning: Aligns departmental planning, short-term objectives, and long-term milestones with the broader strategic goals and objectives of the Medical Center and BMCHS in conjunction with the Director. (10% of time)
• Education & Support: Partners with the Clinical Educator to coordinate staff Continuing Education Unit (CEU) programs, tracks attendance records in cooperation with the quality improvement and staff education supervisor, and performs literature and web searches to integrate evidence-based practices into services. (10% of time)
• The manager will assist with Clinical work as needed by the clinic and hands on imaging support.

Job Requirements

REQUIRED EDUCATION AND EXPERIENCE:

• Associate’s Degree and at least 3 years in diagnostic imaging, at least 1-2 years of which must be supervisory experience in a hospital radiology department; or equivalent combination of education and experience.

Preferred Education And Experience

• Bachelor’s degree.
• Supervisory experience at a teaching hospital.

Certificates, Licenses, Registrations Required

• ARRT or CNMT certification.
• Current or eligible for license as a Radiology Technologist in the Commonwealth of Massachusetts (license must be obtained within 6 months of employment).

KNOWLEDGE, SKILLS & ABILITIES (KSAs)

• Verbal and written communication skills to facilitate efficient communications with patients, hospital employees, and vendors.
• Fiscal skills to analyze and present budget performance information, including staffing patterns.
• Knowledge of computer applications to operationalize EHR, RIS, and PACS technologies, as well as digital imaging.
• Knowledge of PACS and Epic applications.

Compensation Range

$104,000.00- $151,000.00

This range offers an estimate based on the minimum job qualifications. However, our approach to determining base pay is comprehensive, and a broad range of factors is considered when making an offer. This includes education, experience, skills, and certifications/licensures as they directly relate to position requirements; as well as business/organizational needs, internal equity, and market-competitiveness. In addition, BMCHS offers generous total compensation that includes, but is not limited to, benefits (medical, dental, vision, pharmacy), discretionary annual bonuses and merit increases, Flexible Spending Accounts, 403(b) savings matches, paid time off, career advancement opportunities, and resources to support employee and family well-being.

NOTE: This range is based on Boston-area data, and is subject to modification based on geographic location.

Equal Opportunity Employer/Disabled/Veterans

According to the FTC, there has been a rise in employment offer scams. Our current job openings are listed on our website and applications are received only through our website. We do not ask or require downloads of any applications, or “apps” job offers are not extended over text messages or social media platforms. We do not ask individuals to purchase equipment for or prior to employment.