Radiology Operations Manager

Boston Medical Center; Brockton (MA); On-site; USD 104,000 - 151,000; Full time

Job summary

Boston Medical Center seeks a Radiology Operations Manager to direct daily technical operations across CT, MRI, Ultrasound, Interventional Radiology, Diagnostic Radiology, and Breast Imaging. You will supervise lead technologists and staff, develop policies, ensure regulatory compliance, and support clinical imaging when needed.

Responsibilities include staffing, payroll, budgeting, quality improvement, and strategic planning with the Director of Radiology.

Qualifications

• Associate degree in diagnostic imaging or equivalent.
• 3+ years in diagnostic imaging with 1–2 years supervisory experience in a hospital radiology dept.
• ARRT or CNMT certification.
• Massachusetts radiology license or eligibility (to be obtained within 6 months).
• Bachelor’s degree preferred and supervisory experience at teaching hospital is desirable.

Responsibilities

• Directs and manages daily technical operations across all imaging modalities.
• Oversees staffing, scheduling, evaluations, and staff development.
• Ensures compliance with Joint Commission, DPH, NRC, and hospital policies.
• Manages payroll, budgeting, and procurement within department budget.
• Leads quality improvement and aligns planning with BMCHS strategic goals.
• Supports clinical imaging work as needed and hands-on imaging when required.

Skills

Communication skills

Budgeting

PACS EPIC knowledge

Education

Associate’s degree in diagnostic imaging

Bachelor’s degree (preferred)

Massachusetts Radiology license

ARRT or CNMT certification

Job description

POSITION SUMMARY: Reporting directly to the Director of Radiology, the Radiology Operations Manager directs and manages the daily technical operations of all divisions within the Department of Radiology, including CT, MRI, Ultrasound, Interventional Radiology, Diagnostic Radiology, and Breast Imaging. This role exercises direct supervision over technical staff, including lead technologists, as well as various scheduling, support, and clerical staff. The Manager participates in the development of departmental policies and procedures and ensures that modality operations remain in strict compliance with established Boston Medical Center-South policies and regulatory standards to support optimal departmental workflow and performance. The Radiology Operations Manager will assist with Clinical work as needed by the clinic and hands on imaging support. Position: Radiology Operations Manager Department: Radiology - Diagnostic Schedule: Full Time

ESSENTIAL RESPONSIBILITIES / DUTIES:

• Operational & Staff Management: Selects, develops, evaluates, and schedules technical staff across all imaging modalities, and coordinates daily assignments, work rotations, in-service education, and staff meetings to maximize departmental capacity and efficiency. (20% of time)
• Talent Acquisition & Performance: Interviews and hires qualified technical candidates, conducts criteria-based performance evaluations, implements corrective actions when necessary, and reports staffing trends and recommendations for change to the Director. (20% of time)
• Regulatory Compliance & Policy: Directs the development, enforcement, and maintenance of departmental and institution-wide records, controls, and policies to assure total compliance with regulatory agencies, including the Joint Commission (JCAHO), DPH, NRC, and MWRA. (20% of time)
• Fiscal Responsibility: Oversees and authorizes payroll for all supervised modalities, evaluates new products or equipment, manages purchasing activities within budget constraints, and proposes cost-reduction mechanisms in salaries, wages, and supplies to maintain positive variances. (10% of time)
• Quality & Performance Improvement: Executes ongoing performance improvement activities for all operational functions, participates in multi-disciplinary quality improvement programs, and ensures corporate and departmental fiscal, operational, and quality data are effectively communicated to staff. (10% of time)
• Strategic Planning: Aligns departmental planning, short-term objectives, and long-term milestones with the broader strategic goals and objectives of the Medical Center and BMCHS in conjunction with the Director. (10% of time)
• Education & Support: Partners with the Clinical Educator to coordinate staff Continuing Education Unit (CEU) programs, tracks attendance records in cooperation with the quality improvement and staff education supervisor, and performs literature and web searches to integrate evidence-based practices into services. (10% of time)

The manager will assist with Clinical work as needed by the clinic and hands on imaging support. (The above statements in this job description are intended to depict the general nature and level of work assigned to the employee(s) in this job. The above is not intended to represent an exhaustive list of accountable duties and responsibilities required).

JOB REQUIREMENTS REQUIRED EDUCATION AND EXPERIENCE:

• Associate’s Degree and at least 3 years in diagnostic imaging, at least 1-2 years of which must be supervisory experience in a hospital radiology department; or equivalent combination of education and experience.

PREFERRED EDUCATION AND EXPERIENCE:

• Bachelor’s degree.
• Supervisory experience at a teaching hospital.

CERTIFICATES, LICENSES, REGISTRATIONS REQUIRED:

• ARRT or CNMT certification.
• Current or eligible for license as a Radiology Technologist in the Commonwealth of Massachusetts (license must be obtained within 6 months of employment).

KNOWLEDGE, SKILLS & ABILITIES (KSAs):

Verbal and written communication skills to facilitate efficient communications with patients, hospital employees, and vendors. Fiscal skills to analyze and present budget performance information, including staffing patterns. Knowledge of computer applications to operationalize EHR, RIS, and PACS technologies, as well as digital imaging. Knowledge of PACS and Epic applications.

Compensation Range:

Compensation Range: $104,000.00- $151,000.00 This range offers an estimate based on the minimum job qualifications. However, our approach to determining base pay is comprehensive, and a broad range of factors is considered when making an offer. This includes education, experience, skills, and certifications/licensures as they directly relate to position requirements; as well as business/organizational needs, internal equity, and market-competitiveness.

Note: This range is based on Boston-area data, and is subject to modification based on geographic location.

In addition, BMCHS offers generous total compensation that includes, but is not limited to, benefits (medical, dental, vision, pharmacy), discretionary annual bonuses and merit increases, Flexible Spending Accounts, 403(b) savings matches, paid time off, career advancement opportunities, and resources to support employee and family well-being.

Boston Medical Center is an equal employment/affirmative action employer. We ensure equal employment opportunities for all, without regard to race, color, religion, sex, national origin, age, disability, veteran status, sexual orientation, gender identity and/or expression or any other non-job-related characteristic.

Boston Medical Center participates in the Electronic Employment Verification Program. As an E-Verify employer, prospective employees of BMC must complete a background check before beginning their employment at the hospital.

BMC requires all staff to be vaccinated against COVID-19 and flu, as well as receive a booster dose of the COVID-19 vaccine.