Radiology - MRI Patient Coordinator

Mass General Brigham; Boston (MA); On-site; USD 25,000 - 37,000; Part time

Job summary

Mass General Brigham is seeking a Weekend Days, Part Time 16 hours MR Patient Coordinator at Brigham and Women’s Faulkner Hospital. You will support MR workflow, scheduling emergencies, and patient preparation under supervision, using EPIC EMR to assist with history, labs, allergies and documentation.

The role requires multitasking, strong teamwork, and proficient MS Office use, with a focus on safe patient care and efficient operations in radiology.

Qualifications

• High School Diploma or Equivalent required.
• Associate’s degree preferred.

Responsibilities

• Assist in MR scheduling and workflow.
• Handle phone calls and patient screening.
• Schedule same-day add-ons, ED and inpatient MR requests.
• Proficient use of EPIC EMR for history, labs and allergies.
• Assist in MR room turnover and patient transport.
• Coordinate with radiologists and providers as needed.
• Review MR orders and ensure all required documentation.
• Obtain prior authorizations as necessary.
• Support safe patient transfer and MR safety screening.

Skills

Multitask

Team orientation

Microsoft Office

Education

High School Diploma or Equivalent

Associate’s degree preferred

Tools

EPIC EMR

Job description

Site: Brigham and Women’s Faulkner Hospital, Inc.

Mass General Brigham relies on a wide range of professionals, including doctors, nurses, business people, tech experts, researchers, and systems analysts to advance our mission. As a not-for-profit, we support patient care, research, teaching, and community service, striving to provide exceptional care. We believe that high-performing teams drive groundbreaking medical discoveries and invite all applicants to join us and experience what it means to be part of Mass General Brigham.

Job Summary

Weekend Days| Part Time 16 hours| Saturday and Sunday| 6:00am - 2:30pm

The MR Patient Coordinator under the direction of the MR supervisor, who reports to the Radiology Program Manager and Director of Radiology, assists in the MR workflow by scheduling Emergency and Inpatient MR scans, answering phones, preparing patient’s for scans, phone screening, paging Radiologists and providers as needed and other related tasks The coordinator will perform clinical tasks utilizing EPIC to assist in safe patient scanning under the technologist’s guidance. The coordinator should be team orientated and comfortable with multi-tasking while maintaining quality, safety and patient satisfaction.

PRINCIPLE DUTIES AND RESPONSIBILITIES:

• Assists in communication requests from outside providers by answering and transferring phone calls as needed

• Makes screening phone calls for MR exams and procedures as required

• Schedule same day add-on, ED and inpatient MR requests into the schedule worklist

• Proficient use of the EMR for history, lab and allergy look-up and documentation

• Assist in MR Room turn-over

• Patient ambulatory, wheelchair, and stretcher transport as needed

• Assist in safe patient transfer from stretcher and MR bed

• Reviewing MR exam orders to ensure all required documentation is included

• Confirm when required on all MR orders

• Order matches signs/symptoms

• All required orders are in place

• Prior authorization is in place

• Labs are available or ordered

• Contrast allergies are highlighted

• MR safety screening form completed

• Ensures insurance prior authorizations have been acquired. Communicates with managed care staff and physician’s offices as needed to secure authorizations

• Performs all other duties as assigned or required to ensure efficient operation of the department and quality patient care

Qualifications

Education

High School Diploma or Equivalent required, associate’s degree preferred

Can this role accept experience in lieu of a degree?

No

Knowledge, Skills and Abilities

• Staff adheres to all I C.A.R.E.
• Standards.
• Must be able to multitask and think in a proactive manner.
• Working knowledge of Microsoft Office preferred.

Additional Job Details (if applicable)

Grade: 125

Brigham and Women’s Faulkner Hospital, an affiliate of Mass General Brigham, is committed to supporting patient care, research, teaching, and service to the community. We place great value on being a diverse, equitable and inclusive organization as we aim to reflect the diversity of the patients we serve.

At Mass General Brigham, we believe in equal access to quality care, employment and advancement opportunities encompassing the full spectrum of human diversity: race, gender identity, sexual orientation, ability, religion, ethnicity, national origin and all the other forms of human presence and expression that make us better able to provide innovative and cutting-edge healthcare and research.

Brigham and Women’s Faulkner Hospital is a 171- bed non-profit, community teaching hospital located in Jamaica Plain directly across the street from the Arnold Arboretum. Founded in 1900, Brigham and Women’s Faulkner Hospital offers comprehensive care in a wide variety of specialties. Brigham and Women’s Faulkner Hospital is a designated Magnet hospital by the American Nurses Credentialing Center, a recognition that fewer than nine percent of all US hospitals receive.

At Brigham and Women’s Faulkner Hospital, we believe that everyone should have the chance to live a healthy life. From creating breakthroughs that have paved the way for treatments around the globe to training the next generation of providers, our patients, and those we may never meet, are at the center of everything we do. If you’re looking for more than a career, join Brigham and Women’s Faulkner Hospital. Our patients call it better care. Our employees call it home.

Remote Type

Onsite

Work Location

1153 Centre Street

Scheduled Weekly Hours

16

Employee Type

Regular

Work Shift

Day (United States of America)

Pay Range

$18.44 - $27.39/Hourly

Grade

SF1125

At Mass General Brigham, we believe in recognizing and rewarding the unique value each team member brings to our organization. Our approach to determining base pay is comprehensive, and any offer extended will take into account your skills, relevant experience if applicable, education, certifications and other essential factors. The base pay information provided offers an estimate based on the minimum job qualifications; however, it does not encompass all elements contributing to your total compensation package.

• In addition to competitive base pay, we offer comprehensive benefits, career advancement opportunities, differentials, premiums and bonuses as applicable and recognition programs designed to celebrate your contributions and support your professional growth.

EEO Statement:

2810 Brigham and Women’s Faulkner Hospital, Inc. is an Equal Opportunity Employer.

All qualified applicants will receive consideration for employment without regard to race, color, religious creed, national origin, sex, age, gender identity, disability, sexual orientation, military service, genetic information, and/or other status protected under law.

We will ensure that all individuals with a disability are provided a reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment.

To ensure reasonable accommodation for individuals protected by Section 503 of the Rehabilitation Act of 1973, the Vietnam Veteran’s Readjustment Act of 1974, and Title I of the Americans with Disabilities Act of 1990, applicants who require accommodation in the job application process may contact Human Resources at (857)-282-7642.

Mass General Brigham Competency Framework

At Mass General Brigham, our competency framework defines what effective leadership “looks like” by specifying which behaviors are most critical for successful performance at each job level. The framework is comprised of ten competencies (half People-Focused, half Performance-Focused) and are defined by observable and measurable skills and behaviors that contribute to workplace effectiveness and career success. These competencies are used to evaluate performance, make hiring decisions, identify development needs, mobilize employees across our system, and establish a strong talent pipeline.