Radiology Front Office & Patient Services Pro

RiseMe; Lacey (WA); On-site; USD 36,000 - 48,000; Full time

Job summary

Providence Centralia Hospital is seeking a front desk/clerical support team member to provide essential front office services for patients and staff. The role includes coordinating clinic communications, collecting and routing records, and handling scheduling and clerical tasks to support a seamless patient experience.

Ideal candidates will have a high school diploma or GED and at least one year of customer service experience.

Qualifications

• H.S. Diploma or GED required.
• At least 1 year of customer service experience preferred.

Responsibilities

• Provide effective and efficient front office services to patients.
• Coordinate internal and external clinic phone communications among staff, patients, and providers.
• Accurately collect records and ensure distribution to appropriate staff via computer and/or manual systems.
• Perform clerical, scheduling, and records activities in support of patients and staff.
• Be an engaged member of the care team with commitment to service and compassion for patients and families.

Skills

Customer service

Front desk

Office coordination

Records handling

Education

H.S. Diploma or GED

Tools

Electronic medical record

Job description

Providence Centralia Hospital is seeking a front desk/clerical support team member to provide essential front office services for patients and staff. The role includes coordinating clinic communications, collecting and routing records, and handling scheduling and clerical tasks to support a seamless patient experience.

Ideal candidates will have a high school diploma or GED and at least one year of customer service experience.