Radiology Front Desk: Patient Scheduler & Service Specialist

RadNet

Phoenix (AZ)

On-site

USD 22,000 - 28,000

Full time

3 days ago

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Benefits offered by this job

Medical, dental and vision coverage

HSA with employer funding

Wellness dollars

401(k) employer match

Free imaging services for you and your

Job summary

RadNet in Phoenix, AZ is seeking a Patient Service Representative/Medical Scheduler to join our dedicated team delivering quality, value, and access in healthcare. You will schedule procedures, communicate with patients and referrers, and ensure accurate RIS data entry as part of a fast-paced environment.

Ideal candidates are passionate about patient care, perform well under pressure, and demonstrate strong teamwork.

Qualifications

Requires High School Diploma and/or at least 1 year of medical/radiology office work experience (or medical training program/education)
Ability to multi-task, attention to detail, excellent customer service skills, and good communication skills.
Ability to foster teamwork, inter-personal awareness, and initiative.
Medical terminology knowledge.

Responsibilities

Properly schedule all procedures and answer incoming calls in a courteous and professional manner.
Place calls to referring physicians for patients expressing difficulty with scheduling.
Enter accurate information in RIS for appointment scheduling, rescheduling, cancellation and comment entry.
Update account information at the point of scheduling.
Utilize RIS filter screens to answer questions associated with insurance, procedures and preps.
Pre-register, scans documents, input clinical data as needed for appointment and requests films as needed