Radiology Clinical Facilitator

UT Health San Antonio; San Antonio (TX); On-site; USD 38,000 - 52,000; Full time

Job summary

UT Health San Antonio in San Antonio, TX seeks a Radiology Clinical Facilitator to support imaging workflows, assist with patient check-in, exam preparation, and post-procedure care. The role adapts to multiple imaging sections and requires strong patient communication and teamwork.

A high school diploma or GED is required; an Associate's degree is preferred. Two years of radiology imaging or medical practice experience is preferred.

Qualifications

• Two years of radiology imaging or medical practice experience preferred.
• Strong communication and teamwork abilities.

Responsibilities

• Assists with imaging workflow and patient care activities.
• Schedules exams, checks orders for accuracy, and coordinates with care teams.
• Prepares patients, educates them about procedures, and ensures safety and comfort.
• Maintains clean, well-stocked exam areas and adheres to QA guidelines.

Skills

Two years radiology imaging

Communication skills

Education

High school diploma or GED

Associate's degree preferred

Job description

Job Description

The Radiology Clinical Facilitator performs a wide variety of routine duties including clerical, technical and patient related functions. Is responsible for assisting members of the patient care team and providing a broad range of health care services such as: patient check-in, exam review, preparation for the visit, patient education, assistance with exams and procedures, and patient transporting. The Facilitator is trained to use a wide variety of computer systems. The Radiology Clinical Facilitator may be assigned to work in a variety of imaging sections, assist multiple radiology modalities and/or clinical services per operational needs. Must be able to resolve conflict and endure the pressures associated with a high volume and changing work environment. Will assist adults, geriatric, adolescents, and pediatric age groups and performs patient assessment within the scope of practice. The exams may be performed in the various Radiology Imaging sections and at a variety of clinical sites.

Job Description

The Radiology Clinical Facilitator performs a wide variety of routine duties including clerical, technical and patient related functions. Is responsible for assisting members of the patient care team and providing a broad range of health care services such as: patient check-in, exam review, preparation for the visit, patient education, assistance with exams and procedures, and patient transporting. The Facilitator is trained to use a wide variety of computer systems. The Radiology Clinical Facilitator may be assigned to work in a variety of imaging sections, assist multiple radiology modalities and/or clinical services per operational needs. Must be able to resolve conflict and endure the pressures associated with a high volume and changing work environment. Will assist adults, geriatric, adolescents, and pediatric age groups and performs patient assessment within the scope of practice. The exams may be performed in the various Radiology Imaging sections and at a variety of clinical sites.

Responsibilities

Patient Care:

• The Radiology Clinical Facilitator is competent in assisting with imaging workflow. Aids patients pre and post diagnostic exams, performs clerical duties including scheduling, maintains high quality services; thus, leading to the best possible patient experience.

Analysis And Communication

• Communicates effectively with patients/families and all care providers.
• Interacts with staff and providers, in a manner that promotes positive working relationships.
• Checks the order for complete information and appropriateness criteria.
• Schedules exams as needed.
• Obtains sufficient information to determine whether the procedure should be performed immediately or within a specific time frame.
• Adheres to established section and organizational protocols, QA guidelines, and regulatory requirements.
• Assist with coordinating work assignments to ensure a smooth workflow.

Imaging Exams

• Sets up the imaging room to coincide with the examination being performed to include the use of proper isolations precautions when needed.
• Verifies two patient identifiers.
• Provide quality customer service, explains exams to patients in a clear manner, and provide information and resources to patient and family.
• Safely transfers patient to and from beds, stretchers, and wheelchairs utilizing multiple lifting devices.
• Positions the patient, ensuring patient comfort and modesty.

Responsibilities Supporting Patient Care

• Exhibits caring attitude when relating to patients.
• Engages in professional and ethical conduct.
• Maintains a clean, orderly, well-stocked exam and dressing rooms.
• Rotate within departments and clinics for proper coverage.
• Notifies appropriate staff when equipment malfunctions.
• Assists patients with limited mobility pre and post exams e.g., gowning, dressing or with DME equipment etc.

Other

• Other duties as assigned.

Qualifications

Education

• High school diploma or GED is required Associate's degree preferred.

Experience

• Two(2) years of previous radiology imaging or medical practice experience preferred.

Required Skills

Two (2) years of previous radiology imaging or medical practice experience preferred

About Us

The University of Texas at San Antonio (UT San Antonio) is a nationally recognized, top-tier public research university that unites the power of higher education, biomedical discovery and healthcare within one visionary institution. As the third-largest research university in Texas and a Carnegie R1-designated institution, UT San Antonio is a model of access and excellence — advancing knowledge, social mobility and public health across South Texas and beyond. UT San Antonio serves approximately 42,000 students in 320 academic programs spanning science, engineering, medicine, health, liberal arts, AI, cybersecurity, business, education and more. With 17,000 faculty and staff, UT San Antonio has been recognized by Forbes as one of America’s Best Employers for Company Culture.

Benefits Overview

UT Health San Antonio offers an excellent benefits package for its employees. Employees who work at least 20 hours a week, with an appointment of at least 4.5 months, are eligible for benefits.

Medical

- UT SELECT Medical insurance is offered free for employees and administered by Blue Cross and Blue Shield of Texas. Family members can be added to the plan through payroll deduction. Employees and their dependents can also receive discounted copays and coinsurance when using UT Health Physicians, a network of 800 premier physicians including more than 100 specialists. Employees receive $50,000 of group term life insurance and $50,000 of basic accidental death and dismemberment insurance for free, with options to purchase additional employee and dependent coverage for both at group rates.

Dental

- Three dental insurance plan options are available for employees and their families through Delta Dental Insurance Company, two PPOs and one dental HMO plan. Both PPO plans allow employees to choose any licensed dentist.

Vision

- Fully insured Vision Care benefits are offered by Superior Vision Services. Two vision plan options that offer either standard or enhanced vision benefits.

Disability

- Employees can enroll in the Disability Insurance which provides income if a non-work related illness or injury prevents you from working.

FSAs

- Employees can enroll in flexible spending accounts (FSAs) to set aside money from earnings before taxes for qualifying dependent day care expenses or out-of-pocket health care expenses.

Retirement

- Employees are eligible for either the Teacher Retirement System (TRS) or the Optional Retirement Plan (ORP). TRS is a defined benefit retirement plan which UT Health matches employee contributions. ORP is for eligible faculty staff employees. Voluntary retirement programs are also available to invest before- or after-tax dollars with the choice of five quality retirement plan providers.

Time Off

A generous leave program offers multiple paid leave options:

• Front-loaded Paid Time Off: 128 to 208 hours (16 to 26 days) of Paid Time Off based on years of service, given at the start of each fiscal year. PTO may be prorated in year one based on date of hire.
• Extended Illness Bank: 8 hours (1 day) accrued per month which can be used for illness or injury after one day of Paid Time Off is taken.
• Paid Family Leave: Up to 240 hours (6 weeks) to care for a spouse, child, or parent after 6 months of consecutive employment.
• Holidays: 12 set paid holidays each year.

Discounts

- Employees enjoy a range of discounts on services, tickets, and gym membership.

EEO Statement

UT Health San Antonio is an equal employment opportunity and affirmative action employer. It is our policy to promote and ensure equal employment opportunity for all individuals without regard to race, color, religion, sex, gender identity, national origin, age, sexual orientation, disability, or veteran status.