Radiology Clerk - Flexible Full-Time Day Shifts

UPMC; McKeesport (Allegheny County); Sur place; USD 32 000 - 42 000; Plein temps

Résumé du poste

UPMC McKeesport is seeking a flex, fulltime Radiology Clerk to provide clerical support for diagnostic radiology and related departments. Duties include patient check-in, scheduling, and coordinating between Radiology areas. Role includes a weekend 4-hour shift once per month and rotating 6:00 a.m. to 5:30 p.m. start-end times.

The position emphasizes customer service, accurate data handling, and confidentiality, with opportunities for professional growth within a large health system.

Qualifications

• High School Graduate or the equivalent.
• General office experience preferred.
• Computer knowledge necessary to perform essential job functions.
• Oral and written communication skills.

Responsabilités

• Provide support at the departmental Imaging Check-In Desk and ensure a positive customer service atmosphere.
• Receive and direct patients and visitors.
• Provide necessary information and forms to out-patients.
• Provide appropriate communication to staff in all Imaging areas and assist with any patient questions or concerns.
• Verify patients orders physician information.
• Scan all documents into appropriate systems.
• Schedule outpatients' examinations as necessary within the current Radiology Management computer system, according to the physician's orders.
• Notify modality of patient arrival and inform them of any special concerns or necessary precautions.
• Manage patients and patients flow through use of the hospital Patient Tracking System.
• Transfer of patients back to the nursing unit and/or other department for additional testing.
• Notify department of patient's arrival and inform them of any special concerns.
• Monitor and assist with any patient needs.
• Receive all incoming telephone calls; screen and direct all calls using proper telephone etiquette.
• Answer routine questions regarding departmental policies, procedures, and operations.
• Prepare all request for CDs and/or Power Sharing of images.
• Fax patient reports in accordance with HIPPA guidelines.
• Assist with verification of daily billing reports.
• Escort out-patient to next area of testing, or to the parking garage, etc.
• Maintain patient confidentiality at all times.
• Performs in accordance with system-wide competencies/behaviors.

Connaissances

Customer service

Data entry

Computer skills

Oral and written communication

Formation

High School Graduate or equivalent

Description du poste

UPMC McKeesport is seeking a flex, fulltime Radiology Clerk to provide clerical support for diagnostic radiology and related departments. Duties include patient check-in, scheduling, and coordinating between Radiology areas. Role includes a weekend 4-hour shift once per month and rotating 6:00 a.m. to 5:30 p.m. start-end times.

The position emphasizes customer service, accurate data handling, and confidentiality, with opportunities for professional growth within a large health system.