Radio Systems Service Desk Technician

Terrestris Global Solutions; Washington (District of Columbia); On-site; USD 40,000 - 70,000; Full time

Benefits offered by this job

Health Insurance

Life Insurance

Disability Benefits

Financial Benefits

Retirement Benefits

Paid Leave

Professional Development

Tuition Assistance

Work-Life Programs

Job summary

An innovative organization is seeking a Service Desk Support Agent to provide essential technical assistance to the United States Capitol Police. This role is vital for ensuring the smooth operation of communication systems, focusing on radio and device functionality. The ideal candidate will deliver prompt, customer-focused service, addressing technical issues effectively. Join a dynamic team that values transparency and excellence, and contribute to enhancing government efficiency. This position offers a chance to grow professionally while making a significant impact in public safety communication.

Qualifications

• Experience with radio communication systems and technical support.
• Familiarity with Motorola radio accessories and software.

Responsibilities

• Provide technical support for radio systems and equipment.
• Maintain inventory and documentation of radio devices.

Skills

Microsoft Windows OS

Microsoft 365

ServiceNow

Motorola Customer Programming Software

Radio Communication Systems

Technical Support

Education

Valid Driver's License

Tools

RF-ID Tagging

Industrial Vending Machines

Job description

An innovative organization is seeking a Service Desk Support Agent to provide essential technical assistance to the United States Capitol Police. This role is vital for ensuring the smooth operation of communication systems, focusing on radio and device functionality. The ideal candidate will deliver prompt, customer-focused service, addressing technical issues effectively. Join a dynamic team that values transparency and excellence, and contribute to enhancing government efficiency. This position offers a chance to grow professionally while making a significant impact in public safety communication.