Racquet Sports Front Desk Attendant

Troon - Cliff Drysdale Management; Broken Arrow (OK); On-site; USD 17,000 - 22,000; Part time

Benefits offered by this job

Healthcare benefits

401(k) with employer match

Job summary

Forest Ridge, located in Broken Arrow, OK, seeks a part-time Racquet Sports Front Desk Attendant. The role focuses on delivering excellent customer service, handling reservations, and assisting with merchandising and events for the Cliff Drysdale Tennis program under Troon.

The ideal candidate will have a high school diploma or GED, retail experience, and familiarity with POS systems. Healthcare benefits and a 401(k) match are available for eligible staff.

Qualifications

• Retail sales experience is preferred.
• Strong customer service skills and professional demeanor.
• Familiarity with POS systems and basic computer skills.

Responsibilities

• Provide excellent customer service at the front desk and assist members with purchases.
• Handle reservations for courts, clinics, lessons, and events.
• Maintain neat displays and assist with inventory and merchandising.
• Open and close the shop per management instructions and process POS transactions.
• Assist with monthly inventories and event preparations.
• Support coaches and guests to ensure smooth facility operations.

Skills

Retail sales

Customer service

Education

High school diploma or GED

Tools

POS systems

Microsoft Office

tennisdirector.com

Club Automation

Job description

Forest Ridge, located in Broken Arrow, OK, is pleased to announce an excellent career opportunity for a part-time Racquet Sports Front Desk Attendant! We are seeking a driven individual who is eager to learn, contribute, and grow within a fast-paced hospitality-focused property organization. As part of Troon/Cliff Drysdale Tennis, you will contribute to a global leader in golf and community management.

About Us:

Whether you're picking up a racquet for the first time or training for tournament play, The Club at Forest Ridge offers one of the most comprehensive racquet sports programs in the region. Powered by Cliff Drysdale Tennis, our world-class facility brings expert coaching, premier programming, top-tier amenities to players of all levels, and year-round programing - clinics and leagues lead by our team of certified pros.

General Purpose:

Offers superior customer service while selling merchandise and assisting management in merchandising, inventory control, reservations, and special events preparation.

Performs opening and closing procedures for the shop or store as determined by management.

Responsible for accountability of POS transactions made.

Collects applicable fees from members/guests and outside patrons as they arrive.

Makes court, clinic, lesson and special event reservations, in person or by phone.

Assists guests by selling merchandise and providing information in a professional manner.

Assists with rotating stock and keeping displays clean and orderly.

Assists with general cleaning of the shop or store.

Assist shop supervisor with creating appealing displays.

Assists with monthly physical inventories.

May work with coaches to facilitate orderly start and play times.

Incorporates safe work practices in job performance.

Regular and reliable attendance.

Performs other duties as required/needed.

Education/Experience:

• High school diploma or general education degree (GED); or one to three months related experience and/or training; or equivalent combination of education and experience.

Physical Demands:

• Frequently stands and uses hands; reaches with hands and arms, talks or hears.
• Regularly walks, sits, climbs, balances, stoops, kneels, crawls or crouches.
• Regularly lifts up to 10 pounds and occasionally lifts up to 50 pounds.
• Occasionally works in outdoor weather conditions.
• Noise level is moderate.

Certificates/Licenses:

• None Required

Job Knowledge, Skill, and Ability Preferences:

Ability to read and speak English may be required in order to perform the duties of the job (e.g. the associates may be required to communicate with English speaking customers or co-workers, the manuals for the equipment the associates may use are in English).

Active tennis player with knowledge of the game.

Retail sales experience is preferred.

Computer proficiency including but not limited POS, Microsoft Office applications, social media and other programs related to tennis such as tennisdirector.com or Club Automation.

This job description is not an exclusive or exhaustive list of all job functions that an associate in this position may be asked to perform from time to time.

Benefits & Other Compensation:

This position includes eligibility for the following benefits, subject to applicable plan terms:

• Healthcare Benefits – Medical (if determined by the ACA measurement)
• Retirement Benefits – 401(k) with employer match (19 years of age and older)

Eligibility for benefits and the specific terms, conditions, and offerings are governed by the applicable plan of documents and company policies, which may be amended at the Company’s discretion.

About Cliff Drysdale Tennis:

Cliff Drysdale Tennis (CDT) offers the opportunity for advancing in the racquet sports management industry for those that excel. CDT manages 30+ racquet sports and fitness facilities throughout the United States and is always looking for experienced racquet sport teaching professionals to join our growing team. The CDT Professional provides exceptional instruction and customer service to create an outstanding racquet sports experience and advance the industry.

Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws.For further information, please review the Know Your Rights notice from the Department of Labor.