R5052680 Product Service Engineering Leader - Aeroderivative (m/f/d)- (Hybrid)

LS3002 GE Vernova Operations LLC; South Carolina; Hybrid; USD 152,000 - 254,000; Full time

Benefits offered by this job

Medical, dental, vision

401(k) with company matching

Tuition assistance

Paid holidays

Parental leave

Job summary

GE Vernova is seeking a Product Service Engineering Leader to drive the global PSE organization for Aeroderivative fleet, delivering rapid, data-driven field issue resolution and a culture of technical excellence. You will lead ~5 direct reports and ~50 engineers across hubs in Houston, Greenville, Queretaro, Madrid and India.

The role requires 10+ years in field engineering or product service and 5+ years in leadership, with a hybrid work arrangement (3 days on-site).

Qualifications

• BS in Mechanical, Aerospace, or related discipline.
• 10+ years in product service or field engineering within rotating equipment or power generation.
• 5+ years in a leadership role managing teams.
• Hybrid work; able to work from GE Vernova office at least 3 days/week.
• No sponsorship for the role.

Responsibilities

• Lead the Global Front Line, owning the vision for the PSE organization and the Quick Response Center (QRC).
• Drive operational excellence to ensure timely, high-quality field issue resolution.
• Oversee lifecycle support from QRC to Root Cause Analysis in collaboration with product teams.
• Mentor a global team of ~55 engineers with hubs in multiple locations.
• Partner with regional and product teams to support installation, commissioning, and fleet reliability.
• Translate field insights into preventative measures and design improvements.

Skills

Global leadership

Field service

Data-driven problemsolving

Gas turbine operations

Excellent communication

Education

Bachelor of Science in Engineering

Job description

Job Description Summary

The Product Service Engineering (PSE) Leader will act as the technical heartbeat for our global Aeroderivative fleet, leading a high-performing, geographically dispersed team through a period of record-breaking growth. You will drive the \"always-on\" reliability required by industry-leading customers—from legacy power generation to hyper-scale data centers by overseeing rapid, data-driven field issue resolution and fostering a culture of technical excellence.

Roles and Responsibilities

• Lead the Global Front Line: Own the vision and strategy for our PSE organization, including the \"Quick Response Center\" (QRC). You will serve as the first line of defense for urgent customer inquiries, ensuring pragmatic, actionable solutions that keep our customers’ operations running.
• Drive Operational Excellence: Set team priorities and performance standards to ensure timely, high-quality resolution of field issues, directly impacting customer sentiment and fleet availability.
• Orchestrate Lifecycle Support: Manage the seamless transition of complex issues from initial QRC response to deep-dive Root Cause Analysis (RCA) in partnership with dedicated product-specific teams.
• Cultivate a High-Performance Culture: Lead a global team of 5 direct people-leaders and ~50 total engineering professionals with primary hubs in Houston, Greenville, Queretaro, Madrid and India. Mentor a \"field-first\" workforce that balances technical rigor with rapid delivery.
• Partner for Strategic Impact: Collaborate across Regional Services, Commercial, Product Line, and Systems teams to support global Installation & Commissioning (I&C) and fleet-wide reliability.
• Scale for Growth: Support our record-breaking new unit sales by scaling our technical response capabilities to serve a diverse, high-growth customer base, including industry leaders in the Power Gen and Data Center sectors.
• Influence Product Improvement: Serve as the \"Voice of the Customer\", translating field insights into actionable preventative measures and design improvements.

Required Qualifications

• Bachelor of Science in Engineering (Mechanical, Aerospace, or related discipline).
• Minimum 10+ years of experience in product service, field engineering, or technical leadership within the rotating equipment or power generation industry.
• Minimum 5 years experience in a leadership capacity, including managing teams.
• While a hybrid work environment, must be able to work from a GE Vernova office a minimum of 3 days/week.
• There is no sponsorship for the role now or in the future.

Desired Characteristics

• Demonstrated success leading global, cross-functional, or remote teams.
• Passion for the Aeroderivative product line and rapid resolution in high-pressure environments.
• Strong technical background in gas turbine operation, maintenance, or field service.
• Ability to navigate complex stakeholder landscapes (Sales, Product Line, Field Services).
• Exceptional communication skills, with an ability to influence global stakeholders.
• Experience with data-driven problem solving, with a focus on quality and continuous improvement.
• Experience supporting non-traditional, high-demand customers (e.g., Data Centers, Hyperscalers).
• Advanced technical degree or MBA.

GE Vernova offers a great work environment, professional development, challenging careers, and competitive compensation.

GE Vernova is an Equal Opportunity Employer. Employment decisions are made without regard to race, color, religion, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability, protected veteran status or other characteristics protected by law.

GE Vernova will only employ those who are legally authorized to work in the United States for this opening. Any offer of employment is conditioned upon the successful completion of a drug screen (as applicable).

Relocation Assistance Provided: Yes

For candidates applying to a U.S. based position, the pay range for this position is between $152,400.00 and $254,000.00. The Company pays a geographic differential of 110%, 120% or 130% of salary in certain areas. The specific pay offered may be influenced by a variety of factors, including the candidate’s experience, education, and skill set.

Bonus eligibility: discretionary annual bonus.

This posting is expected to remain open for at least seven days after it was posted on September 22, 2026.

Available benefits include medical, dental, vision, and prescription drug coverage; access to Health Coach from GE Vernova, a 24/7 nurse-based resource; and access to the Employee Assistance Program, providing 24/7 confidential assessment, counseling and referral services.

Retirement benefits include the GE Vernova Retirement Savings Plan, a tax-advantaged 401(k) savings opportunity with company matching contributions and company retirement contributions, as well as access to Fidelity resources and financial planning consultants.

Other benefits include tuition assistance, adoption assistance, paid parental leave, disability benefits, life insurance, 12 paid holidays, and permissive time off.

GE Vernova Inc. or its affiliates (collectively or individually, \"GE Vernova\") sponsor certain employee benefit plans or programs GE Vernova reserves the right to terminate, amend, suspend, replace, or modify its benefit plans and programs at any time and for any reason, in its sole discretion. No individual has a vested right to any benefit under a GE Vernova welfare benefit plan or program.

This document does not create a contract of employment with any individual.

Addressing the climate crisis is an urgent global priority and we take our responsibility seriously. That is our singular mission at GE Vernova: continuing to electrify the world while simultaneously working to help decarbonize it. If we want our energy future to be different...we must be different. Our mission is embedded in our name. We retain our treasured legacy, \"GE\", in our name as an enduring and hard-earned badge of quality and ingenuity. \"Ver\" / \"verde\" signal Earth's verdant and lush ecosystems. \"Nova,\" from the Latin \"novus,\" nods to a new, innovative era of lower carbon energy that GE Vernova will help deliver. Together, we have The Energy to Change the World. www.gevernova.com