R1460H - Donation System Specialist

LifeGift; Houston (TX); On-site; USD 70,000 - 90,000; Full time

Benefits offered by this job

Tuition reimbursement

Job summary

LifeGift is seeking a hospital liaison in Houston, TX to collaborate with hospital partners in developing policies and strategies to optimize organ and tissue donation and increase donor referrals.

The ideal candidate will have four years in healthcare with marketing, customer service, public speaking and data analysis, plus a BA/BS in a health-related field. OPO experience is preferred and LifeGift offers strong benefits and a robust retirement package.

Qualifications

• Four years of experience in health care related environment with demonstrated success in marketing, customer service, public speaking, data analysis/strategic planning and public relations.
• BA or BS in business, education, marketing, health care administration or public health. Two years of OPO experience preferred.
• Working knowledge of computers and Microsoft Office applications to include Word, Excel, PowerPoint and Teams is required

Responsibilities

• Establishes education needs assessments for assigned hospitals and develops and implements educational plan.
• Establishes multi-disciplinary councils within assigned hospitals to forge consensus on donor referral standards.
• Identify and engage decision-making individuals in assigned hospitals including chairpersons of medical staff and referring physicians.
• Respond to customer service-related issues in hospital portfolio and coordinate proactive follow-up to resolve conflicts.
• Serves as a first responder to organ referrals and provides on-site donation case assistance.

Skills

Marketing

Customer service

Public speaking

Data analysis

Strategic planning

Public relations

Education

Bachelor’s degree

Tools

Word

Excel

PowerPoint

Teams

Job description

LifeGift is searching for a committed healthcare professional to serve as a hospital liaison; collaborating with hospital partners to develop, implement and assess hospital policies, procedures and strategies to optimize organ and tissue donation. This role builds relationships with hospital personnel to increase donation through program development, education, and communication.

Would you like a career that has purpose? Imagine the rewards of being part of an organization that offers hope and saves lives!

Established in 1987, LifeGift offers hope to the thousands of people in Texas and beyond who need lifesaving organ and tissue transplants.

Our culture is one that embraces diversity which contributes an abundance of talent, abilities and innovation that have continued to elevate our success!

LifeGift has an incredible career opportunity for an exceptional allied healthcare professional with an analytics-based approach. The ideal candidate develops and implements marketing plans that creates change in hospital practice relating to the donor referral process that ultimately increases organ and tissue donation. Performs quantitative and qualitative analysis of the hospital characterizing donor potential who influences protocols to include best practices for donor referrals and family counseling.

We are looking for an outstanding healthcare professional who exhibits our mission of hope and would like a meaningful career with an exceptional organization.

Do you possess the following attributes to be a successful Donation Systems Specialist?

• Conducts education needs assessments for assigned hospitals and develops and implements educational plan.
• Establishes multi-disciplinary councils within assigned hospitals, using peer level influence to forge a consensus about standards of practice for the donor referral process.
• Identify and engage decision-making individuals in assigned hospitals including chairpersons of medical staff, medical executive committee, ethics and critical care committees, surgery, and medicine departments, and referring physicians and nurses from trauma, neurosurgery and critical care.
• Respond to customer service-related issues in hospital portfolio with appropriate internal and external individuals and utilizing problems solving skills to coordinate proactive follow-up plan that ensures immediate conflict resolution.
• Serves as a first responder to organ referrals and provides on-site donation case assistance as appropriate.

Do you have the education and experience to be a Donation Systems Specialist?

• Four years of experience in health care related environment with demonstrated success in marketing, customer service, public speaking, data analysis/strategic planning and public relations.
• BA or BS in business, education, marketing, health care administration or public health. Two years of OPO experience preferred.
• Working knowledge of computers and Microsoft Office applications to include Word, Excel, PowerPoint and Teams is required

LifeGift values its employees and offers a variety of highly competitive benefits. Full-time employees have the opportunity to enroll in the following insurance plans: medical, dental, vision, life, LTD, STD, flexible spending account as well as a health savings account that is pre-tax and to which LifeGift contributes. LifeGift also offers an exceptional retirement package that includes 403(b) and 401(a) retirement plans with the opportunity for a generous match which is also offered to per diem employees. Additionally, LifeGift offers tuition reimbursement programs.

LifeGift is an equal opportunity employer!