R.O. - Room Attendant // Four Sails Resort

Capital Vacations; Virginia Beach (VA); On-site; USD 25,000 - 40,000; Full time

Job summary

An established industry player in the hospitality sector is looking for a reliable Housekeeper to join their dynamic team. This role involves maintaining the cleanliness and orderliness of facilities, performing a variety of cleaning tasks, and ensuring guest satisfaction. Ideal candidates will possess excellent organizational skills and a strong work ethic, thriving in a fast-paced environment. The company values diversity and promotes an inclusive workplace culture. If you are passionate about providing exceptional service and ensuring a welcoming atmosphere for guests, this opportunity is perfect for you.

Benefits

Paid Time Off

Medical/Dental Insurance

Voluntary Life Insurance

Company-paid Life Insurance

Travel Perks to Resort Locations

Company Perks Program

Qualifications

• Previous hotel-related experience is preferred.
• Strong attention to detail and cleanliness are essential.

Responsibilities

• Maintain cleanliness and orderliness of facilities.
• Perform various cleaning tasks and respond to guest needs.
• Assist team members and ensure guest satisfaction.

Skills

Attention to Detail

Organizational Skills

Customer Service

Education

High School Diploma/GED

Job description

Career Opportunities with Capital Vacations

A great place to work.

Current job opportunities are posted here as they become available.

To learn more about working for Capital Vacations, please view our video below:

Opportunity for career advancement in a fast-paced, growth-oriented organization!

Below are just some of the benefits you'll receive:

• Paid Time Off and Paid Holidays
• Medical/Dental with employer contribution
• Voluntary Life Insurance, Disability, and Aflac Insurance
• Company-paid life insurance and long term disability
• Travel Perks to Resort Locations
• Company Perks Program

We are seeking a reliable and detail-oriented Housekeeper to join our team.

As a Housekeeper, you will be responsible for maintaining the cleanliness and orderliness of our facilities. You will perform a variety of cleaning tasks and ensure all rooms and common areas are tidy and presentable. The ideal candidate will have excellent organizational skills and a strong work ethic.

Your Responsibilities:

1. Enter and prepare room for cleaning.
2. Perform tasks including, but not limited to, dusting, vacuuming, mopping, cleaning bathrooms, removing and remaking beds, cleaning closets, etc. while following the standard operations procedures provided.
3. Replenish guestroom and bath supplies.
4. Perform rotation cleaning duties (e.g., steam-clean carpets, spring cleaning, super cleaning, etc.) as required.
5. Anticipate guests’ needs, respond promptly, and acknowledge all guests, maintaining positive guest relations at all times.
6. Be familiar with resort services/features and local attractions/activities to assist guests' inquiries.
7. Respond to and resolve guest calls, guest requests, and guest complaints.
8. Monitor and maintain cleanliness, sanitation, and organization of assigned work areas.
9. Update the status of rooms cleaned on the assignment sheet.
10. Return and restock the cart at the end of the shift.
11. Work to achieve and exceed guest satisfaction scores.
12. Assist team members, being ready and available to lend a helping hand.
13. All other duties as assigned.

Responsibilities listed may not include all tasks or apply to all resort locations; an official job description will be provided and signed on the first day of employment.

Capital Vacations is an Equal Opportunity Employer. We celebrate diversity and support an inclusive workplace!

Here’s what you can expect: At Capital Vacations we are united by a common purpose of “Travel. Gather. Smile. Repeat.” We pride ourselves on bringing our passion, innovation, and boldness to travel, enriching the lives of those we serve. We encourage you to join our team and help us in fulfilling our purpose. If this opportunity excites you, and if you have the following qualifications, we invite you to apply for our team:

Minimum Qualifications:

1. High School Diploma/GED
2. Previous hotel-related experience
3. Strong attention to detail and a high standard of cleanliness
4. Ability to work in a fast-paced environment with accuracy