R.O. - Maintenance Technician 3

Capital Vacations, LLC; Gatlinburg (TN); On-site; USD 30,000 - 47,000; Full time

Benefits offered by this job

Competitive Salary

Paid Time Off and Paid Holidays

Career Growth

Medical/Dental with employer contrib.

Voluntary Life Insurance, Disability,

Company-paid life insurance and long‑/

401 (k) retirement plan

Travel Perks to Resort Locations

Company Perks Program

Job summary

Capital Vacations, LLC is seeking a Maintenance Technician III to uphold and safeguard our resort properties in Gatlinburg, Tennessee. You will supervise maintenance staff, perform complex repairs, and ensure safety and quality across electrical, plumbing, HVAC, and pool systems.

Join a fast-paced, growth-minded team that values reliability, hands-on problem solving, and a strong commitment to guest experience. Training and growth opportunities are provided.

Qualifications

• High School diploma or GED required.
• Valid driver’s license with clear driving record.
• Degree in facility management preferred (BSc/BA).
• Supervisory experience in resort maintenance.
• 3–5 years in buildings/facilities maintenance.
• HVAC certification preferred.
• CPO or AFO certification ideal.
• Hazardous material handling training within 6 months of hire.
• 3 years in pool care and maintenance.

Responsibilities

• Supervise maintenance staff and ensure safety and efficiency.
• Perform complex repairs on electrical, plumbing, HVAC, and pool systems.
• Schedule routine, preventive, and emergency maintenance.
• Train, mentor, and monitor maintenance personnel.
• Inspect facilities to meet company and regulatory standards.
• Assist in assigning duties and manage work orders.
• Maintain resort buildings, units, and pool areas.

Skills

Supervision

Troubleshooting

Maintenance planning

Facility upkeep

Education

High School diploma/GED

BDC/BA in Facility Management (preferred)

HVAC certification (preferred)

CPO/AFO certification

Tools

HVAC systems

Pool equipment

Job description

Opportunity for career advancement in a fast-paced, growth-oriented organization!

Below Are Just Some Of The Benefits You'll Receive

• Competitive Salary
• Paid Time Off and Paid Holidays
• Career Growth
• Medical/Dental with employer contribution
• Voluntary Life Insurance, Disability, and Aflac Insurance
• Company-paid life insurance and long-term disability
• 401 (k) retirement plan
• Travel Perks to Resort Locations
• Company Perks Program

What are you motivated by?:

The Maintenance Technician III maintains and manages the upkeep of the resort, amenities, and activities while ensuring a safe and well-ordered environment.

What You're Great At

• Responsibilities listed may not apply to all locations
• Accountable for the safe and efficient maintenance of the resort through effective supervision of maintenance staff
• Safely performs highly complex repairs of the physical property, electrical, plumbing and mechanical equipment, air conditioners, refrigeration and pool heaters
• Troubleshoots and performs repairs on all types of equipment; pump/motor replacement, plumbing, HVAC equipment, electrical equipment, cosmetic items, etc.
• Solves complex maintenance problems and is capable of rapid decision-making
• Implements maintenance plans with consideration of budgetary constraints
• Supervises and inspects overall activities of the maintenance staff as required, ensuring all methods, materials, and practices meet company standards as well as Federal and State guidelines
• Trains, mentors and monitors the development of all staff
• Schedules and performs routine, preventative, and emergency maintenance and troubleshooting of equipment
• Completes work orders and daily projects reported by the front desk and otherwise assigned during shift
• Follows up on maintenance technicians’ jobs to ensure quality of work
• Assists in assigning duties to all employees
• Performs a variety of skilled work in the maintenance, repair, and upkeep of resort buildings and units, including carpentry, plumbing, filter maintenance, and light fixture maintenance
• Maintains swimming pool
• Performs all other duties as assigned

Responsibilities listed may not include all tasks or apply to all resort locations, an official job description will be provided and signed on the first day of employment.

Capital Vacations is an Equal Opportunity Employer. We celebrate diversity and support an inclusive workplace!

Here’s what you can expect:

At Capital Vacations we are united by a common purpose of “Travel. Gather. Smile. Repeat.” We pride ourselves on bringing our passion, innovation, and boldness to travel, enriching the lives of those we serve. We encourage you to join our team and help us in fulfilling our purpose. If this opportunity excites you, and if you have the following qualifications, we invite you to apply for our team:

Here’s What You Have Already Achieved

• High School diploma/GED
• Have a valid driver's license and proof of insurance
• Have and maintain a good driving record clear of significant violations
• Degree from a vocational school or BSc/BA in Facility Management is preferred
• Experience in supervisory-level resort maintenance
• Three(3) to five(5) years of experience in building and facilities maintenance
• HVAC certification preferred
• Certified Pool Operator (CPO) or Aquatic Facility Operator (AFO) certification
• Hazardous material handling training within six (6) months of hire date
• Three(3) years of experience in the care, maintenance, and repair of large, commercial, or public swimming pools and associated equipment and facilities.
• Proficiency in air condition and refrigeration, electrical, mechanical and plumbing; hotel/resort industry experience is a plus. Knowledge and skill in the safe use of hand and power tools and other materials required to perform repair and maintenance tasks