R.O.- Activities Representative

Capital Vacations; Kissimmee (FL); On-site; USD 32,000 - 46,000; Full time

Job summary

Capital Vacations in Kissimmee, Florida seeks an Activities Representative to deliver exceptional guest experiences by planning, coordinating, and executing on-site activities and events. The role requires energy, adaptability, and strong guest engagement to create a fun, safe, and welcoming environment for guests and owners.

Responsibilities include hosting activities, engaging with guests, providing information, ensuring safety and professionalism, adhering to uniform standards, and developing

Qualifications

• Energetic, enthusiastic, and guest-focused attitude.
• Strong interpersonal skills with the ability to connect with diverse age groups.
• Demonstrated commitment to delivering exceptional guest service.
• Ability to multitask and perform effectively in a fast-paced environment.
• Strong problem-solving and improvisational skills.
• Professional appearance and demeanor.
• Ability to work both independently and collaboratively as part of a team.
• Flexibility to adapt to changing situations and operational needs.

Responsibilities

• Facilitate and host both revenue-generating and non-revenue activities and events.
• Actively engage and socialize with guests throughout the property to enhance their experience.
• Serve as a reliable source of information and assistance for guests and owners.
• Ensure all activities are conducted in a safe, positive, and professional manner.
• Maintain compliance with company uniform and grooming standards at all times.
• Develop strong public speaking, microphone, and crowd management skills.
• Assist in promoting activities and encouraging guest participation across events.

Skills

Energetic attitude

Guest-focused

Interpersonal skills

Multitasking

Problem-solving

Professional appearance

Team player

Flexible/adaptive

Job description

Career Opportunities with Capital Vacations

A great place to work.

Careers At Capital Vacations

Current job opportunities are posted here as they become available.

To learn more about working for Capital Vacations, please view our video below:

Position Overview

The Activities Representative plays a key role in delivering exceptional guest experiences through the planning, coordination, and execution of on-site activities and events. This position requires a high level of energy, adaptability, and guest engagement, as Associates are responsible for creating a fun, safe, and welcoming environment for all guests and owners.

Key Responsibilities

• Facilitate and host both revenue-generating and non-revenue activities and events.
• Actively engage and socialize with guests throughout the property to enhance their experience.
• Serve as a reliable source of information and assistance for guests and owners.
• Ensure all activities are conducted in a safe, positive, and professional manner.
• Maintain compliance with company uniform and grooming standards at all times.
• Develop strong public speaking, microphone, and crowd management skills.
• Assist in promoting activities and encouraging guest participation across events.

Qualifications & Skills

• Energetic, enthusiastic, and guest-focused attitude.
• Strong interpersonal skills with the ability to connect with diverse age groups.
• Demonstrated commitment to delivering exceptional guest service.
• Ability to multitask and perform effectively in a fast-paced environment.
• Strong problem-solving and improvisational skills.
• Professional appearance and demeanor.
• Ability to work both independently and collaboratively as part of a team.
• Flexibility to adapt to changing situations and operational needs.

Professional Standards & Expectations

• Maintain a positive and professional attitude at all times.
• Remain in full uniform with visible name tag throughout the entire shift.
• Arrive prepared and complete event setup at least 15 minutes prior to each activity.
• Keep workstations clean, organized, and presentable.
• Complete assigned tasks accurately and in a timely manner.
• Limit personal phone use while in guest-facing areas.
• Maintain respectful and professional communication with all team members and leadership.
• Adhere to company policies regarding breaks, conduct, and workplace behavior.