Activities Representative

Capital Vacations; Branson, Northern (MO, KY); Hybrid; USD 36,000 - 52,000; Full time

Benefits offered by this job

Paid Time Off and Paid Holidays

Medical/Dental with employer contrib.

Voluntary Life Insurance

Disability Insurance

Aflac Insurance

Company-paid life insurance and long‑/

Travel Perks to Resort Locations

Company Perks Program

Job summary

Capital Vacations in Branson, MO is seeking an Activities Representative to design and implement resort activities for guests, while coordinating events and managing recreational spaces. This role emphasizes guest service excellence and collaboration with vendors and staff.

The position requires at least one year in guest service/retail and recreational activities, along with strong communication and leadership abilities.

Qualifications

• High school diploma or GED required (some college preferred).
• Minimum one year of experience in guest service/retail.
• Minimum one year of recreational activities experience.
• Good communication and interpersonal skills.
• Ability to motivate guests to engage in activities.
• Ability to perform multi-task functions in coordination with management.
• Proven leadership skills.
• Ability to manage, direct and complete assigned duties as directed by immediate supervisor.

Responsibilities

• Designs and implements resort activities for all resort guests.
• Maintains and balances operational expenses for the department.
• Designs and implements special events for holidays and other occasions.
• Coordinates special projects and events with off-site vendors and attractions.
• Publishes and designs weekly activities calendar.
• Provides quality control of recreational areas such as courts and playgrounds.
• Provides follow-up reports to management on special projects.
• Supervises and trains staff where necessary.
• Provides exemplary guest service to owners, exchangers, and resort guests.
• Performs other related duties as assigned by supervisor.

Skills

Guest service

Retail experience

Leadership

Communication

Multitasking

Guest motivation

Education

High school diploma or GED

Some college preferred

Job description

Job Description

Opportunity for career advancement in a fast-paced, growth-oriented organization!

Below are just some of the benefits you'll receive:

• Paid Time Off and Paid Holidays
• Medical/Dental with employer contribution
• Voluntary Life Insurance, Disability, and Aflac Insurance
• Company-paid life insurance and long term disability
• Travel Perks to Resort Locations
• Company Perks Program

What are you motivated by?

The Activities Representative assesses, plans, implements, and evaluates programs for guests' activities, which are multi-faceted to meet the guests' functional needs and reflect the interests of guests.

What you're great at:

• Responsibilities listed may not apply to all locations
• Designs and implements resort activities for all resort guests
• Maintains and balances operational expenses for the department
• Designs and implements special events for holidays and other occasions
• Coordinates special projects and events with off-site vendors and attractions
• Publishes and designs weekly activities calendar
• Purchases and maintains sports equipment and gaming library
• Provides quality control of recreational areas, including basketball courts, tennis courts, pool areas, and children’s playground
• Provides follow-up reports to management with regard to special projects and responsibilities
• Assists in the planning of employee-related functions within the workplace
• Supervises and trains staff where necessary
• Provides exemplary guest service to all owners, exchangers and resort guests
• Uses and maintains all office equipment (i.e.,computers, color laser printers, fax machines, digital cameras, and scanners)
• Complies with all Company policies and procedures
• Performs all other related duties and projects as assigned by immediate supervisor

Responsibilities listed may not include all tasks or apply to all resort locations, an official job description will be provided and signed on the first day of employment.

Capital Vacations is an Equal Opportunity Employer. We celebrate diversity and support an inclusive workplace!

Here’s what you can expect:

At Capital Vacations we are united by a common purpose of “Travel. Gather. Smile. Repeat.” We pride ourselves on bringing our passion, innovation, and boldness to travel, enriching the lives of those we serve. We encourage you to join our team and help us in fulfilling our purpose.

Here’s what you have already achieved:

• High school diploma or GED required (some college preferred)
• Minimum one year of experience in guest service/retail
• Minimum one year of recreational activities experience
• Good communication and interpersonal skills
• Ability to motivate guest to engage in activities
• Ability to perform multi-task functions in coordination with management
• Proven leadership skills
• Ability to manage, direct and complete assigned duties as directed by immediate supervisor