Join to apply for the [R] General Sales Manager role at Swickard Auto Group
Description
The General Sales Manager is responsible for overseeing and directing all sales activities within the dealership. This role requires a strong understanding of the automotive industry, exceptional leadership skills, and a proven track record of driving sales performance.
Responsibilities
- Sales Management
- Develop and implement effective sales strategies and tactics to achieve dealership sales goals.
- Recruit, train, and manage a high‑performing sales team.
- Monitor sales performance and provide coaching and feedback to sales staff.
- Ensure compliance with all dealership sales policies and procedures.
- Customer Satisfaction
- Foster a customer‑centric, hospitality‑based culture within the dealership.
- Oversee the customer experience from initial contact to post‑sale follow‑up.
- Address customer concerns and complaints promptly and professionally.
- Financial Performance
- Analyze dealership financial performance and identify areas for improvement.
- Develop and manage sales budgets and forecasts.
- Monitor inventory levels and manage pricing strategies.
- Team Leadership
- Provide leadership and direction to the sales team.
- Foster a positive and supportive work environment.
- Develop and maintain strong relationships with other departments within the dealership.
- Industry Knowledge
- Stay up‑to‑date on industry trends, regulations, and best practices.
- Represent the dealership at industry events and conferences as needed.
Qualifications
- Demonstrates a high “HQ” (Hospitality Quotient) consisting of kindness & optimism, intellectual curiosity, work ethic, empathy, self‑awareness, and integrity.
- 3+ years experience as an automotive General Sales Manager or Sales Manager with a track record of achieving sales targets.
- Strong leadership and management skills.
- Excellent communication and interpersonal skills.
- Strong understanding of the automotive industry and sales processes.
- Strong negotiation skills.
- Ability to work under pressure and meet deadlines.
- Proficiency in Microsoft Office Suite and dealership management systems.
- Valid driver's license.
Physical Requirements
- Sitting: The majority of the workday is spent sitting at a desk, using a computer and phone.
- Standing and Walking: There may be times when the General Sales Manager needs to stand, walk around the dealership, or attend meetings.
- Reaching and Bending: The manager may need to reach for files, supplies, or equipment.
- Lifting: Occasionally, there might be a need to lift or move documents, supplies, or equipment.
Benefits
- Career Path – Swickard isn’t just a J‑O‑B. You’ll learn and grow into different roles and be able to take on new leadership responsibilities.
- Ongoing training and support.
- Opportunities for continued personal and professional growth.
- We are an Equal Opportunity Employer and value diversity and inclusion at our company.
- Competitive Benefits Package:
- Insurance: medical, dental, vision, life and pet insurance.
- Optional disability coverage.
- 401(k) plan.
- Paid holidays.
- PTO.
About Us
- We were founded in 2014 by Jeff Swickard in Wilsonville, OR.
- We’re a hospitality company that happens to sell cars, parts, and service.
- We are a team. Everyone plays a role in our success.
- Culture: We want to be our customers’ favorite place to purchase, lease, or service their vehicle and we want to be your favorite place to work!
- Highline Brands: Swickard has positioned itself as a leader in highline brands such as Mercedes‑Benz, BMW, Volvo, Porsche, Lexus, Audi, Land Rover, and more.
- We are consistently ranked as one of the fastest growing dealership groups in the US by Automotive News.