[R] General Manager

SupportFinity™; Las Vegas (NV); On-site; USD 120,000 - 180,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

401k plan

Paid holidays

PTO

Life insurance

Job summary

Swickard Auto Group is seeking a General Manager to oversee all aspects of dealership operations, drive profitability, and ensure customer satisfaction. This role demands strong leadership, business acumen, and deep automotive industry knowledge.

You will develop annual business plans, monitor financial performance, and lead a high-performing team. A bachelor's in business and prior franchise GM experience are highly valued, with relocation possible depending on position availability.

Qualifications

• Bachelor's degree in business administration or a related field.
• 5+ years of experience as a General Sales Manager or 3+ years as a General Manager at a franchise dealership with a track record of success.
• Certifications in automotive management or sales a plus.
• Strong leadership and interpersonal skills.
• Excellent written and verbal communication skills and negotiation abilities.
• Strong financial acumen and analytical skills.
• Knowledge of automotive industry trends and best practices.
• Ability to work under pressure and meet deadlines.
• Outgoing, and positive attitude.

Responsibilities

• Oversee financial performance, budgets, and profitability.
• Set and achieve sales goals for new and used vehicles.
• Lead, train, and motivate the sales team.
• Manage inventory levels to optimize sales and reduce costs.
• Ensure exceptional customer satisfaction throughout the sales and service process.
• Develop and maintain a positive work environment; manage performance.
• Ensure compliance with laws, regulations, and industry standards.
• Collaborate with marketing to attract customers.

Skills

Leadership

Financial acumen

Strategic planning

Communication

Negotiation

Customer focus

Team development

Education

Bachelor's degree in business administration or related field

Job description

• This is a general application for Swickard Auto Group in Southern California for candidates willing to relocate if necessary based on position availability.**

Description

The General Manager is responsible for overseeing all aspects of a dealership's operations, ensuring profitability, customer satisfaction, and compliance with industry standards. This role requires strong leadership, business acumen, and a deep understanding of the automotive industry.

Responsibilities

Financial Performance:

• Develop and implement annual business plans and budgets.
• Monitor and analyze financial performance, including sales & service, profit margins, and expenses.
• Implement cost-saving measures and strategies to improve profitability.

Sales Operations

• Set and achieve sales goals for new and used vehicles.
• Oversee the sales team, providing training, coaching, and motivation.
• Manage inventory levels to optimize sales and minimize costs.

Customer Service

• Ensure exceptional customer satisfaction throughout the entire sales and service process.
• Resolve customer complaints and address issues promptly.
• Implement customer loyalty programs and initiatives.

Human Management

• Develop and maintain a positive work environment.
• Manage employee performance and address disciplinary issues.
• Recruit, train, and manage a high-performing team.

Compliance

• Ensure compliance with all applicable laws, regulations, and industry standards.
• Maintain accurate records and documentation.
• Manage relationships with manufacturers and suppliers.

Marketing And Branding

• In conjunction with the marketing team, develop and implement effective marketing strategies to attract new customers.

Qualifications

• Demonstrates a high "HQ" (Hospitality Quotient) consisting of kindness & optimism, intellectual curiosity, work ethic, empathy, self-awareness, and integrity.
• Education: Bachelor's degree in business administration or a related field.
• Experience: 5+ years of experience as a General Sales Manager or 3+ years as a General Manager at a franchise dealership with a track record of success.
• Certifications: Certifications in automotive management or sales a plus.
• Strong leadership and interpersonal skills.
• Excellent written and verbal communication skills and negotiation abilities.Strong financial acumen and analytical skills.
• Knowledge of automotive industry trends and best practices.
• Ability to work under pressure and meet deadlines.
• Outgoing, and positive attitude

Physical Requirements

• Sitting: The majority of the workday is spent sitting at a desk, using a computer and phone.
• Standing and Walking: There may be times when the general manager needs to stand, walk around the dealership, or attend meetings.
• Reaching and Bending: The manager may need to reach for files, supplies, or equipment.
• Lifting: Occasionally, there might be a need to lift or move documents, supplies, or equipment.

Benefits Of Working At Swickard

• Career Path - Swickard isn't just a J-O-B. You'll learn and grow into different roles and be able to take on new leadership responsibilities.
• Ongoing training and support
• Opportunities for continued personal and professional growth.
• We are an Equal Opportunity Employer and value diversity and inclusion at our company.

Competitive Benefits Package

• Insurance: medical, dental, vision, life and pet insurance
• Optional disability coverage
• 401k plan
• Paid Holidays
• PTO

About Us

• We were founded in 2014 by Jeff Swickard in Wilsonville, OR.
• We're a hospitality company that happens to sell cars, parts, and service.
• We are a team. Everyone plays a role in our success.
• Culture: We want to be our customers' favorite place to purchase, lease, or service their vehicle and we want to be your favorite place to work!
• Highline Brands: Swickard has positioned itself as a leader in highline brands such as Mercedes Benz, BMW, Volvo, Porsche, Lexus, Audi, Land Rover, and more.
• We are consistently ranked as one of the fastest growing dealership groups in the US by Automotive News.

About the company

Swickard Auto Group