R&D Enablement PM: Internal Developer Platform Leader

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San Francisco (CA)

Hybrid

USD 160,000 - 210,000

Full time

14 days+

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Job summary

Hinge Health is seeking a Senior Product Manager to lead R&D Enablement, treating internal developer experience as a product to improve velocity and quality.

You will oversee roadmaps for Service Enablement, Mobile App Enablement, Platform Quality and SRE pods, eliminating friction across the development lifecycle to empower teams to deliver value faster.

Qualifications

  • 5+ years of Product Management experience, with a focus on IDP, DevOps tools, or B2B technical products.
  • Technical Fluency enabling deep discussions on CI/CD, microservices, cloud infrastructure (AWS), and mobile release cycles.
  • Data-Driven approach using metrics like DORA, SPACE, or DevEx to guide decisions.
  • Strong program management skills to orchestrate cross-functional initiatives.
  • Proven ability to drive adoption of new tools and processes across a distributed org.

Responsibilities

  • Define the R&D Enablement Strategy and expand from Engineering Enablement to include PMs and Designers, with AI-powered tools.
  • Drive the five pillars of R&D Excellence: AI Adoption, Velocity, Quality Engineering, Instrumentation, and Knowledge Management.
  • Oversee the Platform Roadmap for Service Enablement, App Enablement and SRE teams.
  • Measure success with DXI, PR Throughput, DORA metrics, MTTR.
  • Lead quarterly DX surveys and listening tours to translate feedback into product requirements.
  • Translate strategy into quarterly roadmaps and rollout a unified Developer Experience Platform (DXP).
  • Collaborate with App Enablement to optimize DX for mobile/frontend and Phoenix stack.

Skills

Product Management
Internal Developer Platforms
DevOps tools
B2B technical products
CI/CD

Tools

AWS
Kubernetes
TypeScript
React Native
Kafka
DataDog
Backstage
GitHub Copilot
Glean
SRE

Job description

About Us

Hinge Health is pioneering the world's most patient-centered Digital Musculoskeletal (MSK) Clinic. We are building a world-class R&D organization where engineers, product managers and designers can move fast with confidence, create high-quality solutions and stay deeply engaged in their work.

About the Role

We are seeking a Senior Product Manager to lead Agentic Engineering and Developer Experience across Hinge Health R&D. In this role, you will treat the software development lifecycle as a product—using agentic workflows, developer platforms, and automation to transform how we build, test, deploy, and operate software.

You will own the product strategy and roadmap for improving the end-to-end developer experience, identifying and eliminating friction from concept and code creation through testing, deployment, and observability. Your goal will be to help our teams deliver high-quality products faster, more reliably, and with greater confidence. Working closely with engineering and technical leaders, you will uncover where development slows down, identify the highest-leverage opportunities for improvement, and translate them into products, platforms, and workflows that drive measurable gains in developer velocity, software quality, and developer satisfaction.

Key Responsibilities:

You will define and drive Hinge Health’s strategy for Agentic Engineering and Developer Experience, partnering with technical leaders across Service Enablement, App Enablement, Platform Quality, SRE, Security, and Infrastructure to identify where AI agents, automation, developer platforms, and workflow improvements can meaningfully increase R&D capacity. You will own developer efficiency as a product area, translating real-world engineering friction into prioritized quarterly roadmaps and measurable investments that improve how teams build, ship and operate software.

  • Advance Agentic Development: Identify, validate, and scale AI-powered workflows across coding, testing, debugging, observability, and knowledge discovery. Measure success through demonstrated improvements in productivity, quality, and developer experience—not tool adoption alone.

  • Accelerate Developer Velocity: Improve local development, CI/CD, build and test infrastructure, code review, ephemeral environments, and release workflows to shorten feedback loops and reduce lead time for changes.

  • Build Paved Roads: Partner with engineering teams to create reusable platforms, self-service capabilities, and standardized development paths that reduce unnecessary complexity and make it easier to build and ship software.

  • Measure Engineering Effectiveness: Establish and track a clear measurement framework spanning DXI, DORA metrics, PR throughput and cycle time, deployment frequency, lead time for changes, build and test performance, MTTR, and developer satisfaction.

  • Represent the Developer Voice: Use listening tours, workflow analysis, engineering data, and developer feedback to identify friction and translate it into prioritized product opportunities.

  • Drive Cross-Functional Adoption: Partner across App Enablement, Security, Infrastructure, and SRE to improve development and release workflows while balancing velocity with reliability, compliance, security, and platform scalability. Drive adoption of new developer platforms, agentic capabilities, and engineering practices across a large, distributed R&D organization.

Qualifications

We are looking for a highly technical product leader who can partner with engineers and translate complex engineering challenges into product strategy.

  • 5+ years of Product Management experience, including experience with developer experience, engineering productivity, developer platforms, infrastructure, or other deeply technical products.

  • Strong understanding of modern software development, including CI/CD, cloud infrastructure, testing, observability, and release processes.

  • Experience using engineering productivity or developer experience metrics to identify opportunities and measure impact.

  • Demonstrated ability to lead complex cross-functional technical initiatives and drive adoption of new tools, platforms, or engineering practices.

Preferred Qualifications
  • Previous hands-on software engineering or other technical experience.

  • Experience with agentic development workflows or AI tools that measurably improve developer productivity.

Experience building or scaling internal developer platforms, platform engineering capabilities, or complex application development environments.


Beware of Phishing Attempts: We've noticed an increase in phishing where fraudsters impersonate employees and send fake job offers to steal sensitive information. We'll never ask for financial details during the hiring process and only use "@hingehealth.com" emails. If you receive a suspicious offer, stop communication and report it to the US FBI Internet Crime Complaint Center. To verify an email from our recruiting team, forward it to security@hingehealth.com.

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