Quote-to-Cash Systems Lead Austin TX

Culture Amp; Austin (TX); On-site; USD 150,000 - 177,000; Full time

Benefits offered by this job

Equity

Healthcare

MacBook

Home workspace budget

Wellbeing stipend

Learning programs

Parental leave

Job summary

Culture Amp is seeking an experienced architect to own the Quote-to-Cash (Q2C) stack end-to-end, shaping technical solutions across Salesforce, DealHub CPQ, DocuSign CLM, and downstream systems. You will lead complex CPQ/CLM initiatives, collaborating with Deal Desk, Finance, P&P, and Legal to deliver scalable, reliable outcomes.

You will translate business needs into robust system designs, drive the Q2C roadmap, manage technical debt, and mentor team members to raise the GTM Systems function's

Qualifications

• 5+ years of progressive experience as a Solutions Architect, Lead Business Systems Analyst, or similar senior systems role in a fast-paced enterprise SaaS environment with subscription revenue.
• Deep, hands-on expertise across the Quote-to-Cash lifecycle, including Deal Desk, Finance, P&P, and Legal requirements.
• Strong ownership mindset with a track record of architecture and execution on complex CPQ, CLM, and billing programs—designing solutions, building high-complexity components, and delivering outcomes.
• Hands-on experience with Salesforce development.
• Direct experience implementing or operating DealHub CPQ and DocuSign CLM (or comparable tools) in a subscription-management context.
• Ability to balance speed with long-term scalability and maintain design integrity under pressure.
• Excellent communication skills to explain technical solutions and trade-offs to non-technical colleagues and earn trust as a thought partner.
• Salesforce Admin, Advanced Admin, and Platform App Builder certifications, with progress toward additional advanced certifications (e.g., Salesforce Application Architect, CPQ Specialist).

Responsibilities

• Own Q2C solutions end to end. Design the technical solution and integration patterns across Salesforce, DealHub CPQ, DocuSign CLM, and collaborate with downstream systems like NetSuite and the data warehouse.
• Lead hands-on implementation of the most complex Q2C workstreams; contribute directly in design, Apex, Flow, or configuration.
• Be the primary technical partner for Deal Desk, Finance, P&P, and Legal—translate business problems into scalable system designs and reliable delivery commitments.
• Drive the Q2C roadmap with stakeholders, define problems, create detailed plans, and deliver through to post-launch success across multi-quarter programs.
• Identify and remediate technical debt in Q2C transformations and enforce design standards to prevent new debt.
• Maintain and scale integrations with downstream teams; serve as the GTM Systems voice in cross-team architecture conversations.
• Produce clear documentation—data flows, solution designs, runbooks, and how-to guides for operability by the broader team.
• Mentor teammates on Q2C best practices and contribute to the technical growth of the GTM Systems team.

Skills

Solutions Architect

Lead Business Systems Analyst

Salesforce development

DealHub CPQ

DocuSign CLM

CPQ/CLM integration

Data integration

Communication skills

Tools

Salesforce

DealHub CPQ

DocuSign CLM

NetSuite

Snowflake/BigQuery

Job description

Join us on our mission to make a better world of work. Culture Amp is the world’s leading employee experience platform, helping 25 million employees across 6,000+ companies create a better world of work. We empower companies to transform employee engagement, drive performance, and develop high-performing teams.

This is an architect-and-builder role focused on the Quote-to-Cash (Q2C) systems. You will design the technical solution, build the most complex parts, and partner with Deal Desk, Finance, Pricing & Packaging, and Legal to ensure what we build meets business needs. You will be the lead technical point of accountability for Q2C systems across Salesforce, DealHub CPQ, DocuSign CLM, and integrations with downstream systems.

If you’re motivated by owning a meaningful, high-impact domain end to end—and by building robust solutions that empower customer-facing teams to operate smoothly and successfully—this is an opportunity to make a foundational positive impact.

Please note, you must be legally authorized to work in the United States for the duration of employment to work at Culture Amp.

Responsibilities

• Own Q2C solutions end to end. Design the technical solution and integration patterns across Salesforce, DealHub CPQ, DocuSign CLM, and collaborate with downstream systems like NetSuite and the data warehouse.
• Lead hands-on implementation of the most complex Q2C workstreams; contribute directly in design, Apex, Flow, or configuration.
• Be the primary technical partner for Deal Desk, Finance, P&P, and Legal—translate business problems into scalable system designs and reliable delivery commitments.
• Drive the Q2C roadmap with stakeholders, define problems, create detailed plans, and deliver through to post-launch success across multi-quarter programs.
• Identify and remediate technical debt in Q2C transformations and enforce design standards to prevent new debt.
• Maintain and scale integrations with downstream teams; serve as the GTM Systems voice in cross-team architecture conversations.
• Produce clear documentation—data flows, solution designs, runbooks, and how-to guides for operability by the broader team.
• Mentor teammates on Q2C best practices and contribute to the technical growth of the GTM Systems team.

Qualifications

• 5+ years of progressive experience as a Solutions Architect, Lead Business Systems Analyst, or similar senior systems role in a fast-paced enterprise SaaS environment with subscription revenue.
• Deep, hands-on expertise across the Quote-to-Cash lifecycle, including Deal Desk, Finance, P&P, and Legal requirements.
• Strong ownership mindset with a track record of architecture and execution on complex CPQ, CLM, and billing programs—designing solutions, building high-complexity components, and delivering outcomes.
• Hands-on experience with Salesforce development.
• Direct experience implementing or operating DealHub CPQ and DocuSign CLM (or comparable tools) in a subscription-management context.
• Ability to balance speed with long-term scalability and maintain design integrity under pressure.
• Excellent communication skills to explain technical solutions and trade-offs to non-technical colleagues and earn trust as a thought partner.
• Salesforce Admin, Advanced Admin, and Platform App Builder certifications, with progress toward additional advanced certifications (e.g., Salesforce Application Architect, CPQ Specialist).

Bonus Points

• Direct experience implementing DealHub CPQ end-to-end.
• Experience with DocuSign CLM advanced features (workflows, generation, negotiation).
• Salesforce Application Architect or System Architect certifications, or CPQ Specialist.
• Experience with NetSuite billing integration patterns.
• Experience designing ARR/subscription analytics models in data warehouses (Snowflake, BigQuery, etc.).
• Previous work in Deal Desk, Sales Operations, or Finance Operations to understand user needs beyond the system.

Compensation

For this role, the base salary range is listed below. In addition to base salary, compensation includes equity and benefits. For sales roles, compensation may include commissions. The actual base salary varies based on market, skills, and experience and is determined during the interview process. Speak with your Talent Acquisition Partner to learn more about total compensation and benefits.

Base Salary Range (US): $150,000 – $177,000 USD

We offer a total rewards package designed to support you at work and in life, including:

• Equity through our Employee Share Option Program
• Learning programs and coaching
• Wellbeing stipend and time off programs
• Inclusive parental leave from day one
• MacBook and budget for home workspace
• Annual social impact days
• Medical insurance coverage for you and your family (US & UK)

EEO & Accommodations

Culture Amp is an equal opportunity employer. If you require reasonable accommodations during the application or interview process, contact [e-mail]. We retain CVs and personal information for the period required by applicable law and as described in our privacy policy.

We welcome applicants from diverse backgrounds and encourage you to apply even if you do not meet every listed qualification.