Quotation Specialist

Applied Control; Englewood (CO); On-site; USD 33,062 - 41,328; Full time

Benefits offered by this job

Health insurance

Dental insurance

Vision insurance

Life insurance

AD&D

Flexible Spending Accounts

Health Savings Account

401(k) with employer match

Paid Holidays

Paid Time Off

Job summary

Applied Control is seeking a Quotation Specialist to provide customer support through quoting, sourcing, and delivering product and parts quotations. The role emphasizes a high standard of service as you coordinate with vendors, engineers, customers, shop and warehouse personnel to ensure timely quotes and accurate orders.

Key duties include fielding calls, sending quotes, staying current on product lines, and collaborating with Order Specialists and Supervisors to meet internal and external

Qualifications

• Excellent customer service skills and a strong focus on client satisfaction.
• Ability to prioritize tasks and manage time effectively in a fast‑paced environment.
• Self‑direction with minimal supervision and discretion with confidential information.
• Strong partner‑oriented mindset to collaborate with Sales, Order Specialists and Supervisors.
• Desire to help customers and find solutions through teamwork and follow‑up.
• Experience working with colleagues and sales staff to meet deadlines.

Responsibilities

• Source and price designated products/parts for customers.
• Field customer calls to answer questions and provide quotes.
• Send finalized quotes to customers.
• Maintain working knowledge of designated product lines.
• Coordinate with shop on ongoing work and with Order Specialists on processing.
• Provide excellent customer service and ensure accuracy before orders are processed.
• Coordinate with Order Specialists on order delivery and customer follow‑up.
• Identify opportunities for application reviews by Engineering and cross‑selling.

Skills

Excel

Customer service

Time management

Self-motivated

Discretion

Helping others

Team collaboration

Prioritization

Job description

Quotation Specialist

The primary responsibility of this role is to provide customer support through quoting, sourcing, and delivering product/parts quotations.

Essential Functions / Success Factors

• Prioritizes and manages daily workflow, along with communicating, supporting and collaborating with Order Specialists, Account Managers, and Supervisors to ensure internal and external requests and deadlines are met. Employs a “QUOTE TO WIN” strategy around all opportunities and escalates issues appropriately and in a timely manner.
• Consistently exhibits exceptional customer service that results in lasting business partnerships. Takes responsibility for overall customer satisfaction, including the direct involvement and coordination of expediting deliveries. Provides consistent service levels and product expertise, while proactively engaging in customer interaction over the phone, including quotation follow‑up.
• Coordinates the delivery of products by collaborating closely with vendors, engineers, customers, shop, and warehouse personnel.

Responsibilities

• Source and price designated products/parts for customers.
• Field customer calls to answer basic questions and provide parts/product quotes.
• Send finalized quotes to customers.
• Maintain working knowledge of designated product lines.
• Coordinate with shop on existing work in progress.
• Provide excellent customer service.
• Verify accuracy and completeness prior to submitting orders for processing.
• Coordinate with Order Specialists on order processing, delivery, and customer follow‑up.
• Exercise appropriate techniques to determine opportunities for application reviews by the Application Engineering group – cross‑selling additional products and services.

Skills / Qualifications

• Intermediate skill level in Microsoft Excel and other MS Office tools required.
• Strong desire and proven ability to provide excellent customer service.
• Effective prioritization and time‑management skills.
• Self‑motivated, requiring little supervision.
• Discreet with confidential information.
• Desire to help others and work with them to find solutions.
• Proven ability to work closely with others, particularly peers and sales staff.

Working Conditions

Work is primarily in an office with the possibility for overnight travel a few times per year to visit customer sites or attend training.

Base Wage Range

Prior work or industry experience, as well as job‑related education and unique skills, will be taken into consideration when setting the wage rate. Most Specialists are hired with a starting wage between $24.00–$27.00 per hour. Five or more years of experience in the role can increase to $28–$30 per hour.

Benefits

Health, Dental, Vision, Life, AD&D, Flexible Spending Accounts, Health Savings Account, 401(k) plan with employer match, Paid Holidays, Paid Time Off (PTO).

About Us

At Applied Control, employees enjoy a collaborative, team environment. We celebrate success and recognize and reward accomplishments. Our expertise is backed by Emerson, a leader in global manufacturing and technology. With a team of highly skilled professionals developing unique cost‑saving solutions for our customers in oil & gas, refining, power, life science, mining, chemical, food & beverage, and alternative fuels, we help the world run more efficiently every day. We offer rewarding careers, comprehensive benefits, and a culture that encourages growth and development.

Equal Opportunity Employer

This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.