Quotation & Order Lifecycle Coordinator

Mcwane; Provo (UT); On-site; USD 42,000 - 62,000; Full time

Job summary

McWane is seeking a highly organized Quote and Order Management Coordinator to oversee customer projects from quotation through final order. You will liaise with sales, engineering, production, scheduling, shipping, and accounting to ensure quotes are accurate and orders are fulfilled on time.

The ideal candidate has strong attention to detail, excellent communication skills, and experience with ERP/order-entry systems, MS Office, and drawing interpretations.

Qualifications

• High school diploma required; associate or bachelor's degree preferred.
• Minimum of 3 years of experience in order management, project coordination, customer service, inside sales support, estimating, or a related field.
• Experience interpreting technical documents, drawings, specifications, or engineering-related information.
• Strong organizational and time management skills.
• Ability to manage multiple projects and priorities simultaneously.
• Excellent written and verbal communication skills.
• Strong attention to detail with a commitment to accuracy.
• Experience working within ERP, order entry, or business management systems.
• Proficiency with Microsoft Office applications, including Excel and Outlook.

Responsibilities

• Review customer requirements and ensure all project specifications are properly captured in the quotation.
• Prepare cost estimates and pricing proposals that align with customer requirements and company standards.
• Maintain accurate records of all quotations and revisions.
• Analyze engineering specifications, drawings, and project documentation to develop accurate and complete customer quotations.
• Review approved project drawings and customer purchase orders to verify consistency with the original quotation.
• Ensure products, quantities, configurations, pricing, delivery requirements, and special instructions match approved specifications.
• Identify discrepancies between quoted products, approved drawings, and customer purchase orders.
• Requote projects when specification or drawing changes occur.
• Communicate pricing and specification differences to customers in a clear and professional manner.
• Enter and maintain accurate sales orders within company systems.
• Track projects from quotation through order completion and delivery.
• Monitor project milestones and proactively identify potential issues or delays.
• Coordinate with production, shipping, scheduling, engineering, accounting, and sales teams to ensure successful execution.
• Keep internal stakeholders informed of project status, changes, challenges, and opportunities.
• Participate in customer meetings and project review discussions as needed.
• Serve as a primary point of contact for customers regarding quotes, orders, revisions, and project status.
• Provide timely responses to customer inquiries.
• Develop positive working relationships through consistent communication and follow-through.
• Explain specification changes, drawing revisions, and pricing impacts to customers when necessary.
• Crosstrain in key departmental functions to provide backup support and increase team flexibility.
• Assist team members and other departments as needed to meet customer commitments.
• Maintain a collaborative, solution-oriented approach to problem solving.

Skills

Organizational skills

Time management

Communication

Attention to detail

Multitasking

Excel

Outlook

Education

High school diploma required; associate or bachelor's degree preferred

Tools

ERP systems

Excel

Outlook

Job description

McWane is seeking a highly organized Quote and Order Management Coordinator to oversee customer projects from quotation through final order. You will liaise with sales, engineering, production, scheduling, shipping, and accounting to ensure quotes are accurate and orders are fulfilled on time.

The ideal candidate has strong attention to detail, excellent communication skills, and experience with ERP/order-entry systems, MS Office, and drawing interpretations.