Quick Service (QSR) Sales Associate

Eataly North America; Santa Clara (CA); On-site; USD 21,000 - 30,000; Full time

Benefits offered by this job

Medical, Dental, Vision Insurance

Paid Time Off

Paid Parental Leave

401K with match

Free family meal daily

Discounts at Eataly

Referral bonus program

Job summary

Eataly North America is hiring a Quick Service Restaurant (QSR) Sales Associate in Santa Clara, CA. You will deliver exceptional guest service across multiple QSR counters and assist with fast, accurate food preparation and display replenishment.

Responsibilities include cashier duties, FIFO compliance and proper labeling. Availability for evenings, weekends, and holidays is required; benefits are offered.

Qualifications

• Outstanding communication and guest service skills.
• Experience operating a cash register preferred.
• Prior food service experience preferred.
• High school diploma or equivalent preferred.

Responsibilities

• Provide service across all QSR counters (gelato, pastries, coffee, paninis).
• Complete food preparation tasks neatly, accurately and timely.
• Set up stations and replenish displays, separating allergens as needed.
• Ensure items are dated and follow FIFO standards.
• Prepare collateral, weigh, label, package and serve products.
• Follow department policies and health, safety and sanitation standards.
• Operate cash register and ensure accurate cash drops and bills.

Skills

Cash handling

Guest service

Multitasking

Teamwork

Education

High school diploma or equivalent

Tools

Cash register

Job description

Eataly is the world’s largest artisanal Italian food and beverage marketplace! Eataly is not a chain; each Eataly is different, with its own character and own theme – but all with the same aim... for our guests to:

• EAT authentic Italian food at our restaurants, cafés and to-go counters
• SHOP a selection of high-quality Italian, local and homemade products
• LEARN through our classes and our team’s product knowledge

A Quick Service Restaurant (QSR) Sales Associate provides exceptional guest service across Eataly’s various QSR counters – serving gelato, pastries, coffee, paninis and other Italian treats. Reports to the QSR General Manager and the QSR Assistant General Managers.

• Provides service across all QSR counters
• Completes food preparation assignments neatly, accurately and in a timely manner
• Sets upstations and replenishes displays neatly including separation of allergens (nuts, wheat, etc.)
• Ensures all items are dated and following First in First Out (FIFO) standards
• Prepares necessary collateral, weighs, labels, packages and serves products
• Complies with department policies and quality, health, safety and sanitation standards
• Operates a cash register and ensures accuracy of cash drops and authenticity of bills
• Performs other duties as required or assigned

• Outstanding communication and guest service skills
• Experience operating a cash register preferred
• Prior food service experience preferred
• High school diploma or equivalent preferred

Job Requirements

• Availability to work onsite with a flexible schedule often including evenings, weekends and holidays
• Ability to lift up to 50 pounds
• Ability to exert well‑paced mobility for up to 8 hours, including standing, walking, bending and squatting
• Ability to operate equipment such as manual espresso machine, drink blender, juicer and cash register

Benefits and Perks

• Medical, Dental, Vision Insurance
• Paid Time Off
• Paid Parental Leave
• 401K with match
• Free family meal daily
• Discounts at Eataly
• Referral bonus program
• and more!

Compensation: Pay range is set at $18.70 an hour plus tips (Tip Pool).

Eataly is an equal employment opportunity employer. It is the Company’s policy to not unlawfully discriminate against any applicant or employee on the basis of race, color, sex, sexual orientation, religion, national origin, age, disability or any other characteristic made unlawful to consider by applicable federal, state, or local laws.Eataly also prohibits harassment of applicants and employees based on any of these protected categories.It is also Eataly’s policy to comply with all applicable federal, state and local laws regarding consideration of unemployment status, salary history, credit/bankruptcy history and criminal background/conviction history in making hiring decisions. If contacted for an employment opportunity, please advise Human Resources if you require accommodation.