Quick Service (QSR) Sales Associate

Eataly North America; San Jose (CA); On-site; USD 22,000 - 30,000; Full time

Benefits offered by this job

Paid time off

401K with match

Free meals for family

Employee discounts

Job summary

Eataly North America is seeking a Quick Service Restaurant Sales Associate to deliver exceptional guest service across our QSR counters, serving gelato, pastries, coffee, paninis and more. You will be responsible for food prep, display upkeep, allergen separation, FIFO, labeling, and cash handling in a fast-paced environment.

The role requires strong guest service skills and prior food service or cash register experience, with a flexible onsite schedule including evenings, weekends, and holidays.

Qualifications

• High school diploma or equivalent preferred.
• Experience operating a cash register preferred.
• Prior food service experience preferred.

Responsibilities

• Provide service across all QSR counters and maintain guest focus.
• Prepare food items neatly and promptly.
• Set up stations, replenish displays, and separate allergens.
• Ensure FIFO dating and proper labeling of products.
• Operate cash register with accuracy and secure cash drops.
• Adhere to health, safety, and sanitation standards.
• Perform additional duties as assigned.

Skills

Guest service

Cash register experience

Food service experience

Education

High school diploma

Tools

Cash register

Job description

Eataly is the world’s largest artisanal Italian food and beverage marketplace! Eataly is not a chain; each Eataly is different, with its own character and own theme - but all with the same aim... for our guests to:

• SHOP a selection of high-quality Italian, local and homemade products
• LEARN through our classes and our team’s product knowledge

Job Description

A Quick Service Restaurant (QSR) Sales Associate provides exceptional guest service across Eataly’s various QSR counters - serving gelato, pastries, coffee, paninis and other Italian treats. Reports to the QSR General Manager and the QSR Assistant General Managers.

• Provides service across all QSR counters
• Completes food preparation assignments neatly, accurately and in a timely manner
• Sets upstations and replenishes displays neatly including separation of allergens (nuts, wheat, etc.)
• Ensures all items are dated and following First in First Out (FIFO) standards
• Prepares necessary collateral, weighs, labels, packages and serves products
• Complies with department policies and quality, health, safety and sanitation standards
• Operates a cash register and ensures accuracy of cash drops and authenticity of bills
• Performs other duties as required or assigned

Qualifications

• Outstanding communication and guest service skills
• Experience operating a cash register preferred
• Prior food service experience preferred
• High school diploma or equivalent preferred

Job Requirements

• Availability to work onsite with a flexible schedule often including evenings, weekends and holidays
• Ability to lift up to 50 pounds
• Ability to exert well-paced mobility for up to 8 hours, including standing, walking, bending and squatting
• Ability to operate equipment such as manual espresso machine, drink blender, juicer and cash register

Additional Information

Benefits and Perks

• Paid Time Off
• 401K with match
• Free family meal daily
• Discounts at Eataly
• and more!

Compensation: Pay range is set at $18.70 an hour plus tips (Tip Pool).

Eataly is an equal employment opportunity employer. It is the Company’s policy to not unlawfully discriminate against any applicant or employee on the basis of race, color, sex, sexual orientation, religion, national origin, age, disability or any other characteristic made unlawful to consider by applicable federal, state, or local laws.Eataly also prohibits harassment of applicants and employees based on any of these protected categories.It is also Eataly’s policy to comply with all applicable federal, state and local laws regarding consideration of unemployment status, salary history, credit/bankruptcy history and criminal background/conviction history in making hiring decisions. If contacted for an employment opportunity, please advise Human Resources if you require accommodation.