Quick Lane Service Advisor

Superior Ford; Plymouth (MN); On-site; USD 65,000 - 80,000; Full time

Job summary

Superior Ford is seeking a Quick Lane Service Advisor to lead their team in Plymouth, MN. The role involves overseeing daily operations, managing customer interactions, and ensuring high-quality service delivery. Ideal candidates will have dealership experience and strong leadership skills, along with opportunities for career advancement in a supportive environment.

Benefits

Union position with strong job stability

Retirement pension

Union medical & dental insurance

Paid vacation and holidays after 90 days

Company-provided uniforms

Monday-Friday daytime schedule

Employee and family discounts on purchases and services

Opportunities for advancement

Qualifications

• Minimum 1 year experience in dealership or automotive repair.
• Strong communication and problem-solving skills needed.
• Team leadership experience preferred.

Responsibilities

• Greet customers and schedule service appointments.
• Monitor progress of work orders and ensure high-quality service.
• Bill repair orders and submit warranty/fleet claims.

Skills

Strong communication

Problem-solving

Organizational skills

Retail sales ability

Education

High school diploma or equivalent

Tools

CDK dealer management system

Job description

Join to apply for the Quick Lane Service Advisor role at Superior Ford

1 week ago Be among the first 25 applicants

Join to apply for the Quick Lane Service Advisor role at Superior Ford

This range is provided by Superior Ford. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.

Base pay range

$65,000.00/yr - $80,000.00/yr

Quick Lane Manager / Service Advisor - Superior Ford (Plymouth, MN)

Superior Ford in Plymouth, MN is seeking a highly motivated Quick Lane Manager/Service Advisor to lead our Quick Lane team. This is a fantastic opportunity for a driven professional with dealership experience to grow in a leadership role within a fast-paced, customer-focused environment.

About The Role

As the Quick Lane Manager, you’ll oversee the daily operations of our Quick Lane, which provides essential maintenance and light repairs. You’ll act as a leader for our team of lube techs and as a trusted advisor for our customers—ensuring services are performed efficiently, accurately, and with exceptional customer care.

Key Responsibilities

• Greet customers and schedule service appointments.
• Write repair orders and ensure accurate documentation of customer concerns and work performed.
• Answer phones and provide timely, helpful communication regarding vehicle status.
• Recommend maintenance services based on mileage and inspection findings.
• Monitor progress of work orders to ensure on-time and high-quality service.
• Bill repair orders and submit warranty/fleet claims.
• Lead Quick Lane technicians and assist as needed.
• Ensure smooth front-end operations and uphold high standards of customer service.
  
  
  

Qualifications

• Minimum 1 year of experience in a dealership or automotive repair setting.
• High school diploma or equivalent.
• Strong communication, problem-solving, and organizational skills.
• Proven retail sales ability in an automotive service environment.
• Must be computer-efficient; experience with CDK dealer management system is a plus.
• Ability to drive manual transmission vehicles.
• Team leadership experience preferred.
• Professional appearance and work ethic.
• Reliable and customer-focused.
  
  
  

Benefits

• Union position with strong job stability
• Retirement pension
• Union medical & dental insurance
• Paid vacation and holidays after 90 days
• Company-provided uniforms
• Monday-Friday daytime schedule
• Employee and family discounts on purchases and services
• Opportunities for advancement within Superior Ford
  
  
  

If you're ready to take the next step in your automotive career and lead a hardworking, customer-focused team—apply today to join Superior Ford’s Quick Lane!Top of FormBottom of Form

We are an equal opportunity employer that is committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment of any kind based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristic as outlined by federal, state, or local laws.

Seniority level

• Seniority level

  Mid-Senior level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Other

• Industries

  Motor Vehicle Manufacturing

Referrals increase your chances of interviewing at Superior Ford by 2x

Sign in to set job alerts for “Service Advisor” roles.

Service Advisor- Richfield Bloomington Honda

Minneapolis, MN $50,206.41-$146,966.20 3 weeks ago

Wayzata, MN $30,000.00-$40,000.00 2 weeks ago

Minneapolis, MN $60,720.00-$72,105.00 6 days ago

Inver Grove Heights, MN $50,000.00-$100,000.00 10 hours ago

Customer Experience Specialist, Healthcare

Greater Minneapolis-St. Paul Area $18.00-$20.00 1 week ago

Minneapolis, MN $21.00-$21.00 2 months ago

Ramp Agent (Customer Service Agent) - MSP

Andover, MN $45,000.00-$70,000.00 6 months ago

Minneapolis, MN $48,000.00-$75,000.00 3 weeks ago

Minneapolis, MN $48,000.00-$75,000.00 3 weeks ago

We’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI.