Quiche, Mixteco Over-the-phone Interpreters Needed (on-going contract)

United Language Group; Town of Eastchester (NY); Remote; USD 30,000 - 60,000; Full time

Job summary

An innovative firm is looking for fluent bilingual speakers to join as Independent Contractors for over-the-phone interpretations. This role requires a strong command of English and the target languages, Quiche and Mixteco, while adhering to a professional Code of Ethics. As part of a remote team, interpreters will provide essential services, ensuring effective communication and cultural nuances are respected. If you are passionate about language and communication, this opportunity offers flexibility and the chance to make a meaningful impact in diverse situations.

Qualifications

• Proficient in English and Quiche, Mixteco languages.
• Strong knowledge of professional Code of Ethics and privacy laws.

Responsibilities

• Interpret between English and Quiche, Mixteco languages.
• Maintain professionalism and excellent customer service.

Skills

Fluent in English

Fluent in Quiche

Fluent in Mixteco

Customer service skills

Ability to remain calm in crisis

Education

Healthcare interpretation program

NBCMI or CCHI certification

Job description

United Language Group is seeking fluent bilingual speakers as Independent Contractors for on-demand and pre-scheduled over-the-phone interpretations for Quiche, Mixteco

The Interpreter must have a strong command of English and target language. They must follow the professional Code of Ethics as outlined by IMIA and NCIHC.



Essential Duties + Responsibilities:

• Interpret between English and Quiche, Mixteco languages.


• Maintain the appropriate tone of voice, register and observe cultural nuances


• Maintain professionalism through attitude, and interpreting service


• Demonstrate excellent customer service skills


• Must have a reliable phone line and an adequate work environment to process the calls.


• Remote (work-from-home)

Qualifications:

• Proficient in English and Quiche, Mixteco languages


• Strong knowledge of professional Code of Ethics and privacy laws (HIPAA)


• Excellent communication and customer service skills


• Ability to remain calm and compassionate when dealing with difficult people and crisis situations


• Flexible availability

Preferred Qualifications:

• NBCMI or CCHI certification is preferred


• Completion of a healthcare interpretation program or at least 2 years of consistent medical interpretation experience


• Minimum (12) twelve months experience of over-the-phone interpretation