Queens Branch - Teller Section & Safe Deposit Box Section Intern

Bank of China Limited, New York Branch; New York (NY); On-site; USD 20,457 - 29,136; Part time

Job summary

Bank of China Limited, New York Branch is seeking a banking professional in New York to serve customers with various banking needs, including deposit processing and currency exchange. You will verify customer identities, perform cash checks, and handle remittance transactions.

The ideal candidate will possess excellent customer service skills and be detail-oriented, with computer literacy in MS Office. Previous experience and bilingual capability in Mandarin are preferred.

Qualifications

• Bilingual in Mandarin is preferred.
• Basic math accuracy.
• Computer literacy (MS Office, banking software).
• Good communication and interpersonal skills.
• Customer service orientation.
• Attention to detail and organizational skills.

Responsibilities

• Accept cash and check items for deposits.
• Verify identity and signatures of customers’ withdrawals from accounts.
• Perform cash checks for customers.
• Handle sales of financial Monetary instrument.
• Accept outgoing remittance transactions.
• Accept RMB cash deposit and withdrawal.
• Accept Foreign Currency Exchange.
• Input daily cash and check transaction records.
• Balance cash drawer daily (USD and CNY).
• Conduct remittance investigations.
• Process check returned items.
• Serve customers with friendly attitudes.
• Report suspicious activities to supervisor.

Skills

Bilingual in Mandarin

Basic math accuracy

Computer literacy

Good communication skills

Customer service orientation

Attention to detail

Organizational skills

Tools

MS Office

Banking software

Job description

Overview

Serve customers with all banking needs through accepting and processing daily customer deposits, withdrawals from accounts, sales of financial instrument, remittance transactions, RMB cash deposit and withdrawal and Foreign Currency Exchange.

Responsibilities

• Accept cash and check items for deposits
• Verify identity and signatures of customers’ withdrawals from account
• Perform cash checks for customers
• Handle sales of financial Monetary instrument
• Accept outgoing remittance transactions
• Accept RMB cash deposit and withdrawal
• Accept Foreign Currency Exchange
• Input Daily 3K and up cash and check transaction records
• Balance cash drawer daily (USD and CNY)
• Conduct remittance investigations and input outgoing remittance MT103
• Process check returned items
• Process check on us return or repost request by Admin. Section
• Process foreign check collection
• Serve customers with friendly, warm and helpful attitudes at all time
• Release the check hold for residential mortgage / loan payment
• Create Non-customer profile through RTO for Foreign Currency Exchange
• Help to serve customers and verify their identity for accessing the safe deposit box area
• Back up Safe Deposit Box section operation
• Understand, comply with and monitor the activities, if necessary, of all applicable laws and regulations regarding Anti-Money Laundering, Bank Secrecy Act currency transaction reporting, and suspicious activity reporting
• Strictly comply with the BOC Global Service Standard & BOC NY Performance Evaluation
• Report suspicious activities to Supervisor of the teller section

Qualifications

• Bilingual in Mandarin is preferred
• Basic math accuracy
• Computer literacy (MS Office, banking software)
• Good communication and interpersonal skills
• Customer service orientation
• Attention to detail and organizational skills

Pay Range

Actual salary is commensurate with candidate’s relevant years of experience, skillset, education and other qualifications. USD $18.00 - USD $18.00 /Hr.