Quality & Warranty Specialist — Field Performance

PHINIA Inc; Troy (MI); On-site; USD 60,000 - 80,000; Full time

Benefits offered by this job

Health and well-being resources

Competitive compensation

Formal development opportunities

Job summary

PHINIA Inc in Troy, MI is seeking a Quality Control Administrator to manage warranty performance and support quality tracking. This role entails analyzing product performance and resolving quality issues across departments.

The ideal candidate has over 5 years in manufacturing and strong skills in warranty analysis and problem-solving. PHINIA offers a competitive benefits package and encourages a culture of safety and collaboration.

Qualifications

• 5+ years of manufacturing experience; 3+ years in Quality/Warranty preferred.
• Experience with warranty returns and field failure analysis.
• Hands-on skills in component teardown, inspection, and testing.

Responsibilities

• Manage and monitor product field performance and warranty-related issues.
• Log new warranty claims and manage the end-to-end return process.
• Perform data-driven analysis of warranty and field failures.

Skills

Manufacturing experience

Warranty returns analysis

Problem-solving skills

Communication

Teamwork

Education

Quality Management Certification

Tools

MS Office

SAP

Quality Core Tools

ISO 9001

Job description

PHINIA Inc in Troy, MI is seeking a Quality Control Administrator to manage warranty performance and support quality tracking. This role entails analyzing product performance and resolving quality issues across departments.

The ideal candidate has over 5 years in manufacturing and strong skills in warranty analysis and problem-solving. PHINIA offers a competitive benefits package and encourages a culture of safety and collaboration.