Quality Technician: RMA, Calibration & Data-Driven QA

520 Barksdale, Inc.; Los Angeles (CA); On-site; USD 74,501,000 - 88,828,000; Full time

Job summary

Crane Company seeks a Quality Engineer to develop and manage robust quality programs, including RMA handling, data analysis, and problem solving across the organization. You will perform hands-on product evaluations, root cause analysis, and testing to drive improvements.

The role requires experience with electronics, GD&T, and quality tools. You will support cross-functional teams, oversee gage calibration, and ensure project quality from planning through final inspection.

Qualifications

• AS degree in technical discipline or 3+ years quality experience.
• Some Six Sigma training preferred.
• Experience with electronics and measurement techniques.
• Understand quality management systems and related standards.
• Knowledge of FMEA, SPC, MSA, Lean, CAPA, and 5S.

Responsibilities

• Develop and implement quality programs including tracking, analysis, reporting and problem solving.
• Manage all aspects of the RMA process from issuance to closure and customer communication.
• Conduct hands-on product evaluations, root cause analysis, repair and testing.
• Apply problem solving tools (5 Whys, Fishbone, DMAIC) for corrective actions.
• Containment activities and data-driven process improvements across functions.
• Plan, control and assure product quality per standards including sampling and measurement systems.
• Provide technical support to Quality, Production, Engineering and Sales.
• Ensure data integrity in gage management systems and coordinate calibrations.
• Perform quality reviews and generate Certificates of Compliance as needed.
• Support suppliers, production and customers on quality activities.

Skills

Quality mindset

Analytical thinking

Team collaboration

Data interpretation (Excel)

Hands-on operator

Education

AS degree in technical discipline

Tools

QAD ERP

Excel

Word

PowerPoint

Outlook

Job description

Crane Company seeks a Quality Engineer to develop and manage robust quality programs, including RMA handling, data analysis, and problem solving across the organization. You will perform hands-on product evaluations, root cause analysis, and testing to drive improvements.

The role requires experience with electronics, GD&T, and quality tools. You will support cross-functional teams, oversee gage calibration, and ensure project quality from planning through final inspection.